Hotel Excelsior Ludwigshafen

The hotel staff was very friendly and professional. But the hotel itself could use some renovations. The carpet in the hallways is very dirty, and the desk in the room that I stayed in has water rings on it and the drain plug in the sink in the bathroom doesn't have a release button to open the drain plug.

The telephone is not working, the television has no signal and the room smells like mold.

Hallo es war richtig sauber kann mich nicht beschweren aber es sollte auch warm sein .Aber sonst fand ich alles ok

War super kann nichts sagen

Freundlicher Empfang, Zimmer OK, leider die Bar geschlossen, Frühstück war OK

Cet hôtel à besoin de quelques travaux

Super nice , Sehr schön Blick . Tolles essen . Kann ich nur weiter Empfehlen .

We've stayed in the hotel as a travel group for two nights. During the first night the girl from the group was bitten by bedbugs. During the 2nd night I was bitten by bedbugs too. I've stayed in the room 117 that night. The first nice impression was completely ruined by the following itch.

We travelled to Ludwigshafen for business and looked for hotels near to the work premises, unfortunately the 'Excelsior Hotel' was first in the list. At only 90 euros a night (including breakfast) it is no doubt a 'budget' option, but it isn't budget in the respect of a Travelodge or Premier Inn, instead it's a lost hotel in a pretty unpleasant area which has been left to decay. The hotel is a short walk from the railway station, graffiti-covered walls surround the hotel, and the first impression of the hotel visually is not a positive one, it's hard to even find the way in, amongst scaffolding and concrete jungle. At night, it's a fairly unsafe-feeling area, with people 'hangin around' looking suspicious. The one positive aspect upon booking was the 'Skybar', however digging deeper into reviews, it's clear that it's been closed long before the 'pandemic', infact 4 years ago, and upon arrival we were informed that it's still closed with no future planned. There is no restaurant onsite, nor bar besides a mini-fridge sat on the reception desk with a few bottles of beer available. Upon check-in, I was also asked for my 'date of birth' and home address, which often feels irrelevant, I refused to give such details. Once in the room, via the lift which takes about 5 minutes to arrive and to move, there's no air conditioning which during 32c weather was painful, but fortunately there was a fan. The room size isn't bad at all and the bed was comfortable, but the presentation of the room, as a new guest, wasn't considerate. A pile of electrical extension and cables was next to my bed, not tucked away out of sight. The internet connection was virtually useless in the afternoon/evenings after guests start to utilise it, I resorted to using mobile data instead. There are balconies, but they're just concrete and far from cosy, although the view over the city isn't at all bad. There is no furniture and in addition from a security aspect someone could easily go from their balcony to yours, therefore always be sure to lock and chain the balcony door when not in the room, or at night. At night, you can hear noise from neighbouring rooms, above, below and to the sides, I am also fairly sure that I had 3 'bed-bug' bites from my two night stay at the hotel. Breakfast was included in my 90 euro rate and the breakfast restaurant isn't bad, the service is friendly but the choice is limited, a few cold options and minimal hot options, no bacon or sausages unfortunately. It was a little off-putting to see mouse-traps being laid around the restaurant while I was sat trying to enjoy my meal. While away from the hotel, I left the 'Do Not Disturb' sign on the door, despite this upon return later that afternoon the cleaner had been into the room and cleaned, this is not acceptable when the message is clearly made that the room should not be disturbed. Overall, were it not for the price, I'd mark this as 'Terrible', but the price has to be considered, although the fu