Noru Hotel Malta

First the good, then the bad and finally the worst. The best: their employees, almost all of them are superb. The bad: they have some estrange (and IMO abusive rules) like charging 25€ for every keycard that is lost. Hey, a keycard is 0.20€ worth, what’s the reason for charging x100 the value of it? Even in most places they don’t even pick them up upon check-out. The worst: its supposed to be an Adults Only hotel. Well, it is, except in the place where you wouldn’t like to see them at all, in the SPA! There are children in the SPA of an only adults hotel (which spa rules don’t allow) and when you ask it’s “management decision”… And! It’s a new property, one year open now, and their lifts work backwards (if you call them to go up, they will stop going down, so you’ll see many people in the lifts doing strange stops and delaying other guests). One whole year and they didn’t even thought about turning the call button the way around? Will I be back? Depends on the price, this time the value for money paid was very good so maybe if I find the same offer I will, if not… I wouldn’t pay extra

Good location

It was an excellent choice for location, and the staff were very welcoming and helpful.