Cari Hotel 2-Star di Beppu

Pros: The hostel is clean and provides a drink bar with hot and cold beverages including soups. They also have mangas and a few video games provided. The room is spacious and comfortable. Cons: The location is about 10-15 mins from the Beppu station, but close to Donki Beppu and convenient stores. However, they DO NOT support early or late check-in. They asked us to leave the baggage unchecked and unattended when we arrived early. The point where we disappointed was the notification of the check-in time. Most hotels/ hostels in Japan support early or late check-in but seems like they don’t have enough staff for that. We didn’t realize the the check-in is required by 8pm. They called us around 7:10pm-ish to inform the check-in deadline time. And we tried to negotiate cuz we was very far away and was in the mountains. We called them back cuz we tried to speed up but it almost caused an accident. The answer we got was NOT SUPPORTIVE. They only said customers had to read the check-in time on the website (Trip.com) and they couldn’t wait even we said we would be late for 5-10 minutes at the fastest pace of our journey. Luckily, there was a group of customers who was checking when we arrived (20:05 pm) so we could check-in.

I like this hotel it is nice and good onsen that it is  nearby food street and it is opposite with You Me shopping mall. The price is quite costly but it worth it. I recommend all of you stay here when you visit Beppu.

Until the day of check in, I never receive any check in procedure and I had to call customer service and wait for the line transferring. They did not limit the parking for every unit and I had no parking available but I saw one of the unit had parked 4 cars there. I called for help on no hot spa water coming out but they answered they could not do anything for me. Overall experience was good

お湯・ロケーション最高です！また入りたいお湯です！地獄めぐりには最高のロケーションで、5ヶ所は歩いて行けます。地獄めぐりの駐車場はすごく混むので、宿に車を置いて歩いて行けるのはとても便利です。古い小さな旅館ですが、風情があって、好きな方はたまらないと思います。強いて言えば、敷布団がちょっと薄いかなと思います。

We booked 2 rooms with family of 7. The room itself was very nice and clean and the bed was comfortable. However, the projector in room was in Japanese and we can't use. Another thing to note if travelling with elderly or young kids, remember to ensure you have a ground level room as there's no lift. Another con is you need to carry your luggage from car park to check in reception which is tedious if your luggage is heavy. The wet weather make it worse. The nearest onsen in Hell of Beppu is difficult to book and don't accept reservations for family bath. Guests do not have any privilege too. We tried going 3 times and gave up.

We loved the Japanese style room with tatami mats, incredibly spacious room, amazing Japanese breakfast included in (low) price, great location that was walking distanc to Hyotan Onsen and the Beppu Jigoku (Hells of Beppu). The owner was super friendly and helpful and gave us a hand-drawn map of local onsens and restaurants. To note: Showers were only 7.30-8.30am (same time as m breakfast at 7.30am) or 7-10pm in the evening, but you had to request to shower, because most people shower at the onsens instead.

全般的にはとても良かったと思います。JRの駅に近く、周りには温泉も複数あり、スーパーや飲食店にも徒歩圏内です。卓上ミラーを誤って落として片側を割ってしまいました。すいません。代わりになるものを１００円ショップで購入しておきました。機能的には劣るかもしれませんが、お使いいただければと。 ２点、改善いただきたい点があります。 1. エアコンの掃除をした方が良いです。中の熱交換器が埃に覆われているため、効率が悪いです。掃除することで電気代も下がると思いますし、もっと冷えると思います。 2. 長期滞在なのにゴミの無料回収が１回のみでした。夏場の暑い時期なので、せめて週に１回は回収していただきたいです。または分別方法、捨てる方法を教えていただければ対応可能ですので、そのあたりは宿泊者や宿泊数に応じて臨機応変に対応いただけると助かります。 以上です。大変お世話になりました。もしまた別府に行く機会があれば、利用したいと思います。ありがとうございました。

Super nice hotel with onsen! I have a short stay (unfortunately) at this hotel. It was a short walk from Beppu Station, and nearby attractions also restaurant! I am having so much fun strolling around the hotel! Beppu tower is located like 5 minutes walk, the Donki store and my favourite restaurant Gusto also SUPER NEAR from the hotel! I DEFINITELY RECOMMEND AND WILL AGAIN STAY AT THIS HOTEL!

Nicely located hotel with free Onsen. The rooms are fairly old and mine was once a smoker friendly room, which explains the slight smell of cigarettes and the yellowish walls. It is great that the hotel is located directly in front of the main station, but be aware of outside noise. I still slept like a stone so for the price I can recommend it.

Even the location is good but it difficult to go to and there is no sign of the ryokan at all. The room is very old and authentic which it almost 200 yrs. But request ice will cost 500 yen which should be free servicea.