Cari Hotel 3-Bintang di Cleveland

PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.

Boleh mempunyai tilam yang lebih baik.

A very contemporary and not well thought out room design with one chair, no lamps by the bed, the soap dispenser in the shower was empty for two days, the light switches make a loud clicking sound when turned off or on, not like a regular switch at home that is quiet, the sliding door for the bathroom toilet shower area runs into the wall with speed and force causing a banging sound against the tile baseboard. Not easy to be quiet when someone is sleeping. In addition, no parking available, so a valet and $35 per night should be added to the cost. We had a room that overlooks the lake and the train track, which is well used. Between the bar music downstairs and the train, it's not a very peaceful stay. The two elevator system to enter the hotel and then to the rooms was confusing and I got sick of being an elevator flunkie at the end of two days. the lobby is cold and inhospitable with metal chairs and tables, low seating and neon lighting. I made the reservation with a date to cancel by, and the date after the cancellation date I received an email describing the parking situation that costs $35 per night, not including the valet tip for every entry and exit, and the possible noise issue with a promise to move the room to a quieter location if it's troublesome. We tried to get breakfast in the hotel as there were two restaurants, and neither are open in the am. there us a kitchen in the lobby where you can have a breakfast sandwich made, but its not anything I would do again. I did find parking right across the street for $17 per night and a self serve booth. The restaurant on the main level, Lagos, was excellent, although pricey. The staff was excellent, friendly, helpful. It's like a hotel designed by a 20 something self described designer that doesn't have a lot of experience staying at a hotel. Kind of a swing and a miss but I guess the location is good for the newly developing downtown area.

Katoya was absolutely amazing!!! She makes a delicious espresso martini and has amazing hospitality. She made my stay so great and look forward to coming back to Cleveland and staying at this hotel again.

Traveling to Cleveland clinic for medical appts. Proximity and shuttle service to appts is appreciated. Pleasant, quiet, safe environment when 6 hrs. from home. My Great newphew’s flat Stanley traveled with us!

Terdapat segala-galanya, katilnya sangat selesa, tetapi lampunya antik, dan suis memerlukan tombol.

The huge is enormous. Had more space than I needed as a solo traveler in town for a work meeting. Tried making coffee in the morning, and the coffee packets provided in the kitchen are for a single serve coffee maker, however the coffee maker is for a full pot of coffee… The lighting in the bathroom and sink area was very dim and in need of some updating. Location is convenient to many places in downtown Cleveland.

Nice room. Comfy bed. Good breakfast. Nice staff. Would definitely stay here again. 10 min. Walk to rock n roll hall of fame. Lots of eating places to walk to. Just wish the valet wasn't so pricey. Didn't use the in and out so just sat there for 2 nights. Should be cheaper for that. Overall a great place to stay.

總體尚可，但也就是國內全季水平，這個和國內英迪格酒店的定位大相徑庭，這一點國內來的朋友要有所準備，除了前台基本不要對服務抱有期望，這個是疫情後美國酒店的通常情況。

在我們入住期間，每個人都很友善，樂於助人，從辦理入住手續到代客泊車，再到餐廳服務員。 游泳池很乾凈。 我們的樓層很安靜，房間也很漂亮。