Cari Hotel 4-Star di Turin

Hotel molto accogliente e ben arredato e tenuto. Camera molto ampia e con ogni dotazione. Personale professionale e veloce. Comodo il parcheggio dell’hotel gratuito e collocato a ridosso dell’albergo. A pochi metri c’è anche il metro’ per il centro città e il centro commerciale oltre alla pinacoteca Agnelli e alla pista 500.

Great apartment/airbnb style accommodation. There isn’t a manned reception or someone onsite to help. Everything is managed through WhatsApp. This did cause us a bit of worry but they communication was clear and easy to follow. The accommodation was lovely and had everything you’d need. Clean and very comfortable after a day sight seeing. Close to amenities. Use of the luggage storage is a must as there is no where to leave your luggage.

SPETTACOLARE, Hotel Fantastico, Colazione Ottima, vicinissimo alla Continassa (quartier generale della Juventus, non poteva essere altrimenti). A piedi siamo andati all'ingresso dello Juventus Training Center e siamo riusciti anche a vedere l'uscita di quasi tutti i giocatori e addirittura di farci un selfie con uno di essi.

Nice service, the staffs are very nice and helpful! Best location and very close to train station, will book again!

尊敬的攜程您好，如果是沒有客房清潔的住宿就請不要標成“酒店”。 比較糟糕的一次體驗。這種糟糕的體驗90%來自不專業的前台。 先説比較滿意的部分：離火車站比較近，步行十到十五分鐘即可到達。設施比較新，有咖啡機，也有廚房，且炊具很齊全，很適合做飯。第一天遇到的前台很友善，提前讓我們40分鐘入住了房間（提前入住需要收取30歐元）。 糟糕的部分：第二天晚上下班回來發現房間沒有打掃就下去問前台。前台強調we are not a hotel, this is an apartment （我們不是酒店，是公寓）。FINE，遂問能不能換一下毛巾或者拿兩條乾淨的毛巾，得到回覆換毛巾需要收取10歐。洗手間的水池下水比較慢，所以問前台能不能請人看看，卻被質問：why didn’t you report this yesterday（你為什麼昨天不説）. I WAS WORKING YESTERDAY AND BY THE TIME I GOT BACK YOU WERE OFF WORK! How would I know if it didn’t work if I haven’t used it at all. 邏輯滿分的前台，完全不內耗，有問題衹會是住客的問題。 真誠建議攜程不要標註是酒店，它自己的員工也強調了不是酒店。

Abbiamo trascorso un soggiorno piacevole in questo hotel. La posizione è molto comoda, facilmente raggiungibile in auto e ben collegata con autobus e tram che permettono di arrivare comodamente al centro e alle principali attrazioni. La colazione continentale a buffet era abbondante e offriva una buona varietà di opzioni. È disponibile anche un parcheggio a pagamento, con tariffe convenienti, molto comodo per chi viaggia in macchina. La camera era pulita, accogliente e arredata con gusto. Il personale è stato sempre gentile e disponibile, pronto a rispondere a ogni nostra richiesta. Abbiamo apprezzato anche la possibilità di lasciare gratuitamente i bagagli sia prima del check-in che dopo il check-out, un servizio davvero utile. In generale, un soggiorno molto soddisfacente che consiglieremmo senza esitazione.

Hotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.

Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.

Value-for-Money Stay with Room for Improvement Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.

The hotel has a lovely atmosphere; however, the facilities were below expectations for a 4-star property. The floor was not clean, the room was very basic and there were no refreshments available, such as tea, coffee or water. The hot water and shower pressure could also be improved. While I appreciated the design and the breakfast (with the exception of the eggs, which were inconsistent in quality), the layout is not ideal for blind guests, as there are several hazardous corners. That said, the cappuccino was excellent and the waiter was very pleasant.