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Disiarkan pada14 Nov 2023
Pengguna TetamuThe staff were amazing so I want everyone to know that part. This is not the front desk staff. Now on to the bad…. The rooms are not clean. I dislike having to say this. But it’s facts. When walking in the room- first thing we notice is a huge pretty fresh stain on floor that screamed puke. It was attempted to be cleaned but the orange stain was disgusting. The windows were smudged. The glass tables had finger prints all over. The walls had dried splashes of who knows what and edges around the room at knee high were full of dust. Soap was left in shower and the floor when the door was opened and closed was disgusting. No liners in garbage cans.
The front desk was very understanding and switched us rooms. Problem was it was a downsize. We lived through it but will all the hotels we have stayed in while in the city - (dozens- as we are only 2 hours away and like to stay at different places) this one unfortunately we will not be returning too.
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Harga satu malam bermula:CAD 301
Disiarkan pada13 Apr 2024
이창욱
Convenient and safe location for travelling in Chicago. Definitely we will choose and stay again when we visit Chicago again. And wheelchair accessibility was also good. My daughter could stay well by the good and kind people at the hotel.
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Harga satu malam bermula:CAD 263
Disiarkan pada31 Jul 2024
Pengguna TetamuWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
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Harga satu malam bermula:CAD 369
Disiarkan pada31 Dis 2025|Bilik Dua Katil Saiz Queen Kontemporari
Steven nguyen 1990The hotel is beautiful and clean, located right in the city center. However, the service from the baggage handling staff was not enthusiastic; we had to carry our own luggage into the hotel, find our own luggage in the storage room, and carry it out to the car ourselves.
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Harga satu malam bermula:CAD 254
Disiarkan pada18 Apr 2026
Pengguna Tetamu
Localización excelente. El personal muy amable. Lo único malo el desayuno que aunque te pone que has cogido desayuno al llegar allí solo tienes crédito para utilizar en el restaurante y el crédito no llega para desayunar. Además atienden a poca gente y hay que esperar para desayunar, el último día tuvimos que esperar una hora.
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Harga satu malam bermula:CAD 387
Disiarkan pada17 Nov 2025|Suite King Satu-Bilik Tidur
Pengguna TetamuFar enough from Michigan Ave to be a quiet neighborhood, but only one block from the Ave. The room was clean and comfortable. The bed was comfortable.
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Harga satu malam bermula:CAD 291
Disiarkan pada10 Nov 2025
Pengguna Tetamu
The hotel has a direct access to the airport. It’s the best for travelers who need accommodation for a short night near the Chicago airport area. I had a room overlooking the airport and I really loved it. The room looked a bit old but everything’s very clean and tidy. Service was good. Check-in and check-out were efficient. Do recommend this hotel for other travelers.
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Harga satu malam bermula:CAD 309
Disiarkan pada24 Jun 2025
Pengguna Tetamu
Rooms are outdated but very spacious to other cities. I appreciate the Hilton Honour team being readily accessible by text which made things very convenient. I would recommend this place to my friends visiting Chicago.
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Harga satu malam bermula:CAD 277
Disiarkan pada3 Nov 2024|Bilik Standard
Danson17I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday!
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Harga satu malam bermula:CAD 237
Disiarkan pada25 Jul 2025
Pengguna Tetamu
I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.
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Harga satu malam bermula:CAD 64