Cari Hotel 4-Star di Chicago

酒店位於Loop區，安全係數比較高。 地理位置優越，緊臨芝加哥河，遊船很方便。去各個景點都很方便，無論去華麗一公里還是千禧公園 芝加哥藝術博物館都可步行。 酒店服務尚可，不主動提供洗漱用品，但可要求前台提供。 需要提醒各位：選擇房間的時候，建議選擇不帶早餐的房間。所謂的帶早餐衹是給你一張20美金的券，去一樓的餐廳用餐，但，20美金沒辦法吃到一頓稱心如意的早餐，還需要給小費税費。關鍵是：含早和不含早的差價差不多可以訂一間不帶早餐的房了。酒店給出的解釋是：含早的價格是可以讓客户在入住前幾小時隨時取消預訂，僅僅是給了你取消預訂的權利而已。這是唯一入住不愉快的一點，入住5晚，花了近6000元買了這個早餐。攜程提供的解決方案雖然是杯水車薪，但，出門在外心情好比較重要，也就作罷。希望攜程今後能在產品明細上寫清各條款，也希望評論能幫助大家～

The staff were amazing so I want everyone to know that part. This is not the front desk staff. Now on to the bad…. The rooms are not clean. I dislike having to say this. But it’s facts. When walking in the room- first thing we notice is a huge pretty fresh stain on floor that screamed puke. It was attempted to be cleaned but the orange stain was disgusting. The windows were smudged. The glass tables had finger prints all over. The walls had dried splashes of who knows what and edges around the room at knee high were full of dust. Soap was left in shower and the floor when the door was opened and closed was disgusting. No liners in garbage cans. The front desk was very understanding and switched us rooms. Problem was it was a downsize. We lived through it but will all the hotels we have stayed in while in the city - (dozens- as we are only 2 hours away and like to stay at different places) this one unfortunately we will not be returning too.

Convenient and safe location for travelling in Chicago. Definitely we will choose and stay again when we visit Chicago again. And wheelchair accessibility was also good. My daughter could stay well by the good and kind people at the hotel.

Localización excelente. El personal muy amable. Lo único malo el desayuno que aunque te pone que has cogido desayuno al llegar allí solo tienes crédito para utilizar en el restaurante y el crédito no llega para desayunar. Además atienden a poca gente y hay que esperar para desayunar, el último día tuvimos que esperar una hora.

The hotel is beautiful and clean, located right in the city center. However, the service from the baggage handling staff was not enthusiastic; we had to carry our own luggage into the hotel, find our own luggage in the storage room, and carry it out to the car ourselves.

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

Parking is cheap enough, $43 for 2 days. Staff are nice and friendly. I asked for not Cleanness of the room is well, but the room design is a bit weird, long walk from washroom to the bed ;p Not enough bright for the room but it’s fine for stay. Rooms distance is quite closed, and doors are not sound-proofing.

I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday！

Прекрасный отель, расположен в центре города. До пляжа - пешком 5 минут, и это важный факт для меня. Вежливые сотрудники отеля. Очень красивый, чистый номер со всеми удобствами, вкусный и разнообразный завтрак. Изумительный вид из окон, любовалась ночным городом. С удовольствием остановлюсь в отеле в следующую свою поездку.

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.