Cari Hotel 4-Star di Orlando

在一個新開發的地段。所有設施都很新很智能（包括電燈按鈕/智能馬桶等）。四個枕頭似乎是不同的高度，很貼心很舒服。然後酒店附贈的礦泉水特別好喝。 吃飯方面酒店內部就有好幾家不錯的飯店。然後步行距離內還有很不錯的咖啡店和一個購物廣場。 稍微不喜歡的地方在於浴室放沐浴露的地方很矮？上一個住客完全可以踩在那裡洗澡 然後洗面奶再放這些地方感覺不是很衞生的樣子～其他都很好的。 如果不介意離迪士尼園區稍微遠點的話非常推薦這裏～

This was pretty much a great mother/daughter shopping trip that had been awesome up until the last evening. Our condo was clean, we didn’t get hounded by sales people, it was nice knowing you had to have a key card to get into the gates etc. pretty much a false sense of security I guess. Some time between 8:30 our last night there and 9:00 the next morning someone decided to “key” my vehicle. Now, when I say “key” it let me specify by saying there are three specific lines from the headlight to the rear fender of my the drivers side of my SUV. It has three very specific “dips” and lines that were not a quick walk by. This was specific. It’s very unfortunate that even though I was parked in front of the building there are no cameras covering the front of the bldg. I’m waiting now to hear from the Security Office what, if anything, they plan on doing. Very disappointed that this would happen at a Hilton property.

It was the great experience staying in Pestana. The breakfast was great, spacious rooms, coffee and cookies at front desk for my daughter and we used Uber for Disneyworld that seems better option to be flexible. We didn't able to use shuttle buses on our stay as we don't think it is returning back on time. The location is ideal and close to Disney spring and Vineland outlet mall after the Disney fun to have some some shopping and rest. I am so grateful to the Manager Mihaela who made out visit super special by upgrade our room and offered late check out as my daughter wanted to take rest. I would appreciate Precious who being very soft and gentle resolving all our concerns during our stay. We will definitely stay again and will avail the parking option.

As far as value for money goes I would stay here every time. It’s all around the same area as the big hotel chains in the area, but for half the price you get the same location, a clean roll, a friendly check in service, and it’s a quiet and nice place to be. We only stayed 2 nights to visit Disney on our way through but there were so many great facilities that we saw and didn’t get to use. Next time we will stay longer and here again for sure!

Very impressive hotel , easy stroll to Universal Studios with the option to get the boat if preferred. We had a slight issue with noisey neighbours however the staff were incredible with resolving this issue. Very friendly , calm atmosphere. Perfect for anyone trying to relax or go to Universal.

We spent 2 nights there. The location is great, just 15 minutes drive to the Parks. The territory is big, beautiful. there are many facilities (like BBQ zones, pools, hot tub). the apartment is furnished with everything you need (washing and drying machines, kitchen, bath etc.). The apartment needs some renovation - the furniture is a bit worn-out. Our stay there could have been pleasant unless the service: at the check-in we were offered 150$ as a gift for new customers if we attend a tour around the hotel. we agreed. The following day we arrived at the meeting point, filled some papers, they took 1$ from our bank card (to check if it works) and then we were given another bank card with 150$ deposit. Then a manager came and told us that as not all of us speaks english fluently, they refuse giving the tour, and charge 150$ from our card. We asked to call the head manager, she arrived only 30 minutes later, took the gift card and gave us the receipt only when we said we were going to call the police. To conclude, we wasted more than an hour, didn't get any apologies for such unprofessional behaviour. although the hotel itself is good, the behaviour of the staff is far below the level of Sheraton. not recommended

我是過來參展。服務是非常非常差，等同於沒有服務。住了三個晚上，沒有換毛巾浴巾，我們打電話叫前台拿新毛巾，對方説要付15刀的服務費。 最後一天退房的早晨8:00，問我們是否續住，我説暫時還不確定。前台就陰陽我，説2026年你能否確定。退房時間是早晨10點鐘，由於我們着急去展會現場，希望協商能否到中午12點退房（在國內是正常的退房時間），前台服務員説必須要參加他們組織的一個conference（KPI拉人頭），才可以延長退房時間，我們於是衹能先退房。度假村環境不錯，但是服務非常非常差的體驗！千萬不要來！

Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.

We got upgraded to a suite unit, very spacious with microwave and fridge inside room. They recently renovated the hotel so the conceriage area looks nice. They charge extra $10/day hotel fee but gave us a $5 voucher which we can use to make purchases daily at hotel. Has free wifi and free shuttle to some parks. Just used to buy coffee. Close to Disney springs and Vineland outlet. The bathroom water pressure is good , the water is hot.

Very good hotel and room also very clean and locationwise also it is very good.