Hotel berhampiran Parkleken Draken, Stockholm

L'hôtel est très bien situé, sur une petite île au calme et proche des transports. Nous avons été très bien accueilli, les jeunes femmes de l'accueil étaient très serviables et sympathiques. La chambre était spacieuse et propre, la propreté des parties communes (toilettes, etc.) était bien même si elle peut encore être améliorée. Le petit déjeuner était vraiment parfait. Nous recommandons cette hôtel.

We stayed there 3 nights. First night arrived very late and didn’t feel the staffs were warm, went to the room and got a twin beds rather than a king bed. Came downstairs and was told hotel was fully booked and they just looked at us like it’s our fault. The room is also dusty and feels a room hasn’t been used for a while. Second morning, the staff were really good, sort out the problem and saying it was the booking problem. We got one day breakfast for compensation.

Clean, compact & comfortable. Walkable distance from central train station. Down comforters, scenic view from our large window, large screen tv, clean bathroom with shower, free Wi-fi, self check-in (we didn’t have a reservation so we had to check-in with a staff person). We had a “Compact Double” Room for 1,689,00 SEK (about $156 USD) and it was worth it!

Beautiful hotel and rooms, well maintained. Location is walking distance from the main attractions and also from the central station. Room has a big size. Breakfast has many options and it is good. I would definitely go back.

The staff who checked me in was obviously not in the mood, her attitude was not professional at all. Overall hotel was pretty good

Breakfast was quite nice. The room is kept clean and tidy. The overall feeling is good.

Ticked pretty much every box, although I found the electronic check-in/check-out system time-consuming (checking-out didn't work properly either) so hopefully that can be improved.

Great service and friendly staff

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

A marvellous hotel with mordern infrastructure . Its literally next to the Urisksdal railway station ( 1 minute walk ). Breakfast was marvellous , dinner at the hotel was perfect . The pool was not working duting our visit , it was under some maintanance but we had the chance to use the sauna ( at an extra cost) and it was fantastic . I would definitely recommend .