Ulasan IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)

Very rude and unprofessional employees at the front desk. After calling me on my room telephone I was accused of travelling with an invalid visa by the staff members. This is very unprofessional and was very embarrassing for myself. This incident ruined the whole stay and after this I will never book and stay in a IU hotel again.

I enjoyed my time at the IU Hotel. It was in a nice area and there was plenty to do. I found that the staff were really easy to communicate with and they were always quick to help. The room itself was lovely and the cleaning staff did a great job every day. My only complaint was that I had no window - it was a window that was connected to a creepy little hallway in the middle of nowhere that was not accessible. Also, the walls are a bit thin, so one can hear almost everything happening in the other rooms. This would not be a problem usually for me, but some travelers had no sense of propriety. Children running down the corridors, adults shouting in their rooms or playing loud music, or children playing games on their phones well into the night. It was a little difficult to sleep. Other than that, I had a wonderful time indeed!

We chose this hotel because its location was convenient relative to the people we were visiting. Because of flight delays we arrived quite late in the evening, and the reception staff at that time had no English, so that check-in communication had to be managed through a translation app. However, we got to our rooms, which were adequate. The public areas were limited to the reception area and the hallways leading to the hotel rooms, thus the impression was more that of a hostel than a hotel per se. Breakfast was served in a room just off a public hallway, and none of the staff had any English. Breakfast fare was rather limited and in general not very tempting. This hotel is only recommended for people with limited expectations and one a shoe-string budget.

I stay at the IU hotel for several weeks. It's a very good hotel. The management of the hotel is polite and managers are very friendly and nice. The cleaning services also good. The room is clean and bright, I have a room with big windows. It's a very beautiful view on a city and it's green around. I didn't took a breakfast, but saw its a lot of good food provided there. The location of the hotel is excellent. It's just 3-5 minutes from the Moon Bay subway station in Suzhou. Nearby is a lake, just 7 minutes walk, it's very beautiful. I will stay at this hotel again. I recommend it.

There is the window, but there's no view only the wall. The first day I arrived, the room had a very stong smell of smoke. But other than that still good.

Quite a cool place. Not extraordinary but definitely fair pick.

A truly lovely hotel with talented and kind staff who can speak English.

very poor breakfast, no face towels, not bad for one night

房間裏的洗漱設施很完備，床很軟，睡着很舒服，前台小姐姐的服務態度特別特別好，也特別特別温柔，會主動幫我們把要存放的行李放好，告訴了我們附近的超市都有哪些，還用小紙條給我們寫了具體要怎麼走，服務態度可以打六顆星（◦˙▽˙◦）

前台服務態度熱情周到，環境很好，安靜舒適，3樓有配套的洗衣機和烘乾機，非常方便。地理位置很好，距離網紅景點一棵樹很近，散步即可到達。整體入住體驗很好，下次來蘇出差還是會選擇這家店。

服務：24小時服務很貼心 有求必應 幫忙延遲退房了 衞生：大堂也很乾凈

哇塞~這家的服務態度超級ice呢環境也超級可愛的啦！下次再光臨啦💕

幫朋友預訂的朋友説挺不錯的 房間挺大的住的不錯

設施：設施齊全 衞生：乾淨利落 服務：服務好開票方便還有零食可以提供