Hotel Capital dengan Kolam Renang

Oak Bay Beach Hotel is an excellent place to stay. The hotel is very clean and well maintained, which made the experience comfortable and relaxing. The staff are friendly, professional, and always willing to help, making us feel genuinely welcomed throughout our stay. Overall, the high standard of hygiene and the great service really stood out.

The location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.

The location was lovely and the staff were very professional and friendly the lobby was nicely appointed and the restaurant was amazing.  I was put in a room on one of the lower floors that seemed a bit older and looked out into a garden or some kind.  The room I was given was directly opposite the elevator, and the noise was incredible from the hall and from the laundry facility above. The bed was comfortable, if a little too firm for my taste, but clean.  If I were to stay again I would request a different room for sure. The elevators were also mostly out of service resulting in long waits to get anywhere. I gave up and took the stairs twice.  It would also be nice if there was a drinks machine with the ice as I would have loved something besides coffee or tea.

I had to book this room at the last minute late at night after a cancelled flight then had to zip back to the airport in the morning so I didnt have time to enjoy the ammenities but it looked awesome. Fireplace, spa bathtub, and balcony with a view. Just lovely. The front desk staff at both checkin and checkout were both so kind and helpful.

We liked well renovated rooms and pop decorations. The pool was not specious but my daughter had fun with it. They provided nice and honest service!  My daughter left her allowance on the shelf accidentally then a cleaning staff took it (of course) but  when she explained that it wasn’t tip, they returned it to her. I was very touched by their response. It’s located in front of a mall.  We will definitely be back this hotel.

The room was a bit cramped, lacking a second bedside table, and the bathroom was very tight. The bed and bedding were excellent. It is nice to find a choice of thick and thinner pillows. The Courtyard cafe needs more seating. The parking fee was high. A few negatives but they are mostly outweighed by the excellent downtown location within walking distance of everything we had planned to see and do. We would probably book this hotel again and would recommend it to friends.

房間衞生還可以，但比較簡陋，沒有熱水壺，衹有最簡單的咖啡機，讓人驚訝的是，竟然連瓶裝水都沒有提供。前台印度小哥，辦入住也很慢，問了各種訊息輸入電腦後，最後竟然給我個表格讓我把剛才的訊息再填寫一遍，這入住效率在加拿大確實第一次遇見。現在是淡季，空房很多，竟然給我安排了一個緊靠電梯的房間，我説能否換一間，他説那就要加錢升級，徹底無語了。總之感受很一般，不推薦。

We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.

We had a great stay here! The building itself is older, but it’s very obvious that the hotel has been newly renovated. Everything felt clean and fresh , the room was spacious, the furniture looked brand new, and the overall atmosphere was comfortable and welcoming. One of the highlights for our family was the game room, which was perfect for keeping the kids entertained. The amenities were also excellent, and the customer service was outstanding from check-in to check-out. A huge bonus was the free EV charging, which made our trip even more convenient. Overall, we really enjoyed our stay and would definitely love to come back again!

Front desk staff on evening shift, the lady was very polite and helpful with answering any questions as well as provided us with some information about local pubs and restaurants