Hotel Munich dengan Kolam Renang

Everything was great. The hotel is beautiful and conveniently located near the Christmas market. One small issue was that the breakfast restaurant seemed understaffed, which caused the service to be a bit slow and the staff to appear slightly stressed. This is understandable, but better staffing or management could make the service feel warmer and more pleasant.

萬豪旗下的奢酒，開業3個多月，位於慕尼黑老城與中央火車站之間，地理位置對出行來説絕對便利，不管打車還是公共交通，甚至周邊的中餐館也是相當豐富，正餐快餐隨意切換。 基礎房空間不大，但是夠用。服務上，從一踏進酒店大門便開始感受到被温暖（噴子會説，money is the god，當然了，這世界上錢能解決大部分問題，譬如服務）。早餐種類足夠豐富，有點餐也有自助品類，裏面的味增湯吃了3天，為了滿足中國味，不過真的很鹹，不過菜單每天相同毫無變化是缺點。👍推薦

The hotel's location is excellent because it is in an important area in Munich, two steps from the famous Maximilian Street. The hotel staff and workers are very friendly, the place is comfortable and quiet, and the service is excellent.

Excellent location and service. Staff at front desk were very helpful. Convenient for cafes and supermarkets

Great hotel, staff is really friendly and the indoor pool and gym facilities are good. Great breakfast, they even have fried rice and porridge. VIP lounge is small but have basic things you need.

A nice hotel, but the two bedroom is not really a two bedroom. It's more like a one bedroom plus the living area converted into the second sleeping area. I find the ”two bedroom” room type too squeezy for 4 pax. We cannot even eat together on the same table, no table space and not enough chairs. Also, although there is a lift, our floor is not at the lift landing, it's in-between the lift landing, so for those carrying big luggage, it was tedious, not recommended. Otherwise, the room facilities are good, the location is great. They also allow us to leave our luggage there while waiting for check-in, so that is nice too.

Overall a very good stay, but a few details were disappointing for a five-star hotel: no toothbrush or toothpaste in the room, no bottled water (only tap water), and a very small and poor equipped fitness area.

Service at Bayerischer Hof starts outside, when arriving by car: They take care of your luggage and take the keys to park your car. Reception is very friendly, helpful and effectively under the Corona-Regulations, to provide a good room for you. Breakfast is still good, but before Corona-Times it was definitely better. I only managed a Dinner at Trader Vic's, which is quite nice for tourists, but not the original food I know from Asia myself. The four days at the Bayerischer Hof were the most comfortable time I had this year. And now I plan to be back there in December - same hotel.

Reception的態度平淡，不熱帎。預訂飯店時曾在特殊要求上列出须要乳膠枕及額外的行李架，結果入住時什麼都沒有準備，concierge的服務態度較好，check out時曾提前要求frontdesk 派人來協助搬運行李，結果完全沒人來幫忙，晚上在飯店餐廳用餐，服務態度平平，不熱帎也不關心，也許是生意太好，無法分身顧及，食物品質普通，與網站上所稱慕尼黑美食飯店第一名實不相符。我們在網站上預訂的至尊豪華房註明房間大小35-38平方米，實際入住發房間根本沒有預期大小。總而言之，除了地理位置，其他都名不符實，只能給予中等評價，但以後大概不會再去入住，也不會推薦朋友去，也許期望值太高，所以失望也較大吧！

真的要很差的差評。酒店因為球賽有士兵入住，我原定的雙床直接不通知我給我換成大床，還不告訴代理，最重要客户入住給客户的房卡打開房門房間裏面有人已入住，五星級酒店這樣服務簡直太過分。