Hotel Cebu dengan Kolam Renang

Thank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.

It was our first time at NUSTAR. We only stayed for one night. It was a birthday suprise for my wife. She loved it and so did I. The suite we had was awesome. Very clean and spacious. We loved the layout of the room. There was a lot of details put into designing these suites. Very well done. The mall was great, all high to higher end stores which explains why not many customers in the stores. The 2nd floor had several restaurants. All were very busy which is good to see. We wanted to do the sky walk however it is by reservation only and they had already sold out for the day, so book that early if you want to do. The ****** was fun. First time for my wife. It was clean and very similar to all other casinos.We are already making plans to come back in December for a week, so I would highly recommend it. As for the cost, probably out of reach for most Filipinos however for foreigners it is very affordable. Just remember it is a high class place with standards and a dress code.

This hotel really is the Oasis you need after the hussle and bustle of Cebu. The rooms are BIG, Clean and the pools are fantastic. Like everywhere in the Philippines service and staff are 10/10. The staff are sweet and can not do enough for you The beach at this Hotel is man made but the landscape and pools really make it special. Its perfect for a 2 night stay where you do not want to leave the hotel. The surroundings are pretty desolate. But the sheraton has everything you need for luxury, food options and relaxation. Also they play great R&B around the pool

Very tight security to visitor, all belonging have to go through x ray machine to avoid forbidden item, when u drop from Taxi, hotel assistant will double check to prevent any left over, very clean, warm welcome with smile, bed comfortable and quiet, definitely will return when i visit Cebu city again.

The best stay we had was at this resort in Cebu,we booked a villa and it was absolutely amazing experience. We had private room for our breakfast and had special cocktail and canapes which was amazing .The restaurant food was also so good.The in room breakfast Setup was done well ,all services in the villa was excellent . Resort is beautiful and very peaceful aswell.The spa treatment was excellent. Service for drop of to the airport was so convenient aswell. The staff are so lovely, friendly and so helpful.This place is a dream will definitely would love to come back and stay again.

Прекрасный отель на берегу моря. Небольшой, состоит из 8 номеров (на сколько помню). Все номера большие, чистые, красивые. Нет телевизора, но для нас это не имело значения. Есть свой риф, где можно поплавать с черепахами и разными рыбками. Организовывают транспорт с водителем, чтобы съездить к акулам и водопадам. Очень вкусный ресторан при отеле. Нам все очень понравилось, мы даже из отеля не выходили. Советую всем.

Staff were really friendly and helpful. From the check in to restaurant staffs. The housekeeping staff were awesome. They did a really good job keeping our rooms neat and tidy everyday. Breakfast buffet was basic and had plenty flies but it’s a resort so it’s pretty much expected. Could appreciate some sort of a deterrent . Hotel beach front was great compared to crimson. Would suggest some light music for ambience. Location of the hotel is convenient. The children enjoyed the 3 swimming pools and the Mrs loved the spa. Overall they lived up the 4 star resort hotel experience and expectations.

Fantastic stay and real island getaway!  View and waters are amazing, food was included in our stay (breakfast and dinner) and there are many free activities to take part. The view are spectacular! The rooms were clean and spacious for 2 pax- can fit up to 4 pax.  Favorite activity was to fish from the lagoon and watch the baby shark (white shark) feeding at 1130am and chilling at the hammock infront of the rooms.  Massages are quality if you want some wave asmr as they are done in the outdoor huts but only can do 1 hour blocks and require quick booking/advance booking as the masseuses are limited.  wifi connections are good islandwise but it’s more of chillax resort. The rooms have netflix and youtube.  do bring some night snacks or simple lunch as their restaurants close early at 9pm and ferry out are only during the lunch time

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.

I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy. My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi. To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark. The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering. Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out. My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner. My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A. I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.