Hotel Ilocos Sur dengan Kolam Renang

it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.

Room space - a bit small Shower room - the bidet was defective. Ventilation - AC was noisy Lighting - the windows are nice. Dog is friendly. Parking - available. Running area is spacious. Reception and customer service are good. They are accommodating.

This hotel is a MUSEUM. Beautiful paintings and other incredible art collections line the hallways. Staying here feels like living in an art museum. The staff is amazing as well! They are polite, friendly and helpful. They serve excellent breakfast. I had the best Filipino breakfast in Vigan. This is the best hotel in Vigan Heritage Village so far! I travelled solo, but I would recommend this hotel to couples, friends and families.

The hotel is nestled in the heart of Vigan, with one side facing the infamous Calle Crisologo (a historic cobblestone street and walking area). It has a charming rooftop pool and bar. Its interior reflects the beauty of Spanish art. The intricate details and warm colors transport you to a bygone era, creating a unique blend of old-world charm and modern comfort. The hotel’s common areas and rooms are impeccably clean, and the staff’s warm hospitality create a welcoming a**osphere that makes you feel right at home.

We decided to stay here for the new year to escape Manila and the loud festivities. It was indeed quiet and that was nice. Staff was nice enough and helpful. Although at times it felt like they didn't really know what was going on most of the time. We asked if there were any new year activities planned and they said there weren't any. Which wasn't surprising since there were animals and loud noise would have scared them. But I would have at least expected some type of greeting the new year event at the restaurant for the guests. Like a small gathering and a countdown. Maybe some champagne or cider. But no. Nothing at all. There was also no explanation on the inclusions for the stay. Like how to feed the animals or tours. Nothing was offered. You had to ask them about it. The rooms were OK and clean. Comfy and the hot shower was working. But for some odd reason they didn't think to have phones in the room? You can't call the front desk or the restaurant. You have to physically walk there or call them with your own cellphone. Which was definitely frustrating. The pool was dirty. Looks nice in the pictures but there was grime and sludge in the pool. The food was so/so. So we decided not to order anything. The free breakfast was also so/so. Watery soup, watery juice, and the food itself was just pretty plain. They never fully filled the buffet area. They would only add a small amount whenever it was empty or near empty. So I was afraid that maybe if you get there a bit late they wouldn't refill the buffet and you'd be stuck with whatever was left. There was also no bread station or choices for drinks. No cereal and milk. Their free shuttle to Calle crisologo also only went up to 8pm for pick up. I mean that's like the bare minimum. That's when the fun begins really. So best to take your own vehicle instead. We didn't visit the Baluarte since it wasn't really explained to us and when we checked out we asked if it was still possible to get a tour with them and their golf carts/electric vehicles but they said no. They were charging and none was available. But honestly I think they just lied since we already checked out. So overall it was an OK stay since it was quiet and relaxing and I was with my family and kids and they enjoyed the animals. Would I stay again? Probably not unless someone else is paying. All the brochures made a big deal of the animals etc but they never really explained anything about it so it was just a regular hotel thing for me with random animals around.

We had been upgraded to their their main hotel, the main hotel (street) is just adjacent to calle crisologo, the hotel is a must-stay if you're in Vigan, the hotel room (Queen) is big, the overall cleanliness is great, the hotel staffs are soo accommodating, the amenities were awesome, IG worthy, if you're into arts and painting, you're in the right place, masterpieces from Manansala, Juan Luna, Imao and others 👌👌👌

Approachable staff good service and fancy accomodation..the management is well prepared for all of there guest and they served what you want the food is good and very clean rooms that would love you to stay..

Will definitely come back soon!