Dengan penginapan di Quest Mascot Serviced Apartments di Sydney (Mascot), anda akan berada dalam 4 minit memandu dari Westfield Eastgardens dan 5 minit dari Padang Golf Kogarah. Hotel mewah ini berada 6.3 km dari Balapan Lumba Kuda Royal Randwick dan 8.7 km dari Padang Kriket Sydney.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, dewan sambutan dan mesin layan diri.
Puaskan selera anda di Cafe Sianos, salah sebuah daripada 8 restoran di hotel.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj pada waktu yang dijadualkan manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 91 bilik berhawa dingin yang menampilkan ketuhar gelombang mikro dan televisyen skrin rata. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.07.19
As my partner and I approached The Elysium, we were immediately charmed by the hotel's grandeur, ensconced in an atmosphere of tranquility, a serene oasis in the bustling city. Our stay was but a couple of nights, yet every moment spent there was steeped in pure bliss, leaving us with unforgettable memories. The warmth with which we were greeted upon arrival was only the beginning of our enchanting journey. Despite it being a busy weekend, the staff went above and beyond to make our stay comfortable and hassle-free. Their genuine interest in our well-being, coupled with their attention to detail, made us feel truly pampered. Our room, a serene haven, was tastefully decorated, blending modern amenities with subtle touches of elegance. A sweeping view of the city skyline against the setting sun from our window was simply mesmerizing, adding an extra layer of magic to our stay. The cleanliness and peaceful ambiance of the room were second to none, contributing to our restful nights. Evening walks in the hotel's serene gardens, imbued with the soft scent of blooming flowers, brought us closer to nature and each other. Meanwhile, the sleek, tranquil spa with its range of rejuvenating treatments further elevated our stay. Our experience at The Elysium was indeed a magical escape, made even more special by the fact that we shared these wonderful moments together. It was a refreshing break, a chance to disconnect from the mundane, and reconnect with each other. Our memories of this place are etched in our hearts, making us yearn to return when the opportunity arises. We left The Elysium with heavy hearts but with the promise of a future visit. It was more than just a hotel, it was an experience, a beautiful chapter in our lives, that we would happily revisit.
Mercure Sydney is centrally located in Sydney, a 3-minute walk from University of Technology Sydney and 7 minutes by foot from Ultimo College. This 4.5-star hotel is 0.6 mi (0.9 km) from Capitol Theatre and 0.9 mi (1.5 km) from Paddy's Market.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Platform 818, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has facilities measuring 18626 square feet (1730 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 517 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
FFridayanti2024.08.03
It was totally a good choice staying here for 7 nights, easy access to train station and walking distance to touristic places. Variety Restaurants nearby walking distance nearby from fast food to Asian choices. Love it a lot. Definitely will come back for stay next travel to Sydney
With a stay at Terminus Pyrmont in Sydney (Pyrmont), you'll be a 3-minute walk from Star Casino and within a 5-minute drive of International Convention Centre Sydney. This hotel is 2.2 mi (3.6 km) from Circular Quay and 2.5 mi (4.1 km) from Sydney Opera House.
At Terminus Pyrmont, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided weekly.
Bagus
4 ulasan
4.1/5
Harga bermula
€ 96
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
Hotel Dengan SarapanHotel Dengan Bilik BerkembarHotel Dengan 1 Katil DoubleHotel Dengan Kolam RenangHotel Dengan Pembatalan Percuma
With a stay at Sydney Central Hotel, you'll be centrally located in Sydney, within a 5-minute drive of SEA LIFE Sydney Aquarium and Star Casino. This 4-star hotel is 2.2 mi (3.6 km) from Circular Quay and 2.5 mi (4.1 km) from Sydney Opera House.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and wedding services.
Stop by the hotel's restaurant, Field House Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired Internet access (surcharge), a business center, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 2960 square feet (275 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
AAnnaLog2024.01.10
The location is just perfect, super close to Central from where you can travel to any part of the city ! In walking distance from the hotel you will find lots of food places of different cuisine. I stayed there on New Year Eve and got an unexpected surprise in my room when got back in the evening: a box of delights (cheese , salami, fruits …) and a bottle of champagne 🍾 as a compliment from Novotel ! It was so thoughtful and nice of them , really appropriated that move ! Another thing which I really liked is the softness of the bed and different types of pillows so anyone will find the most suitable for himself ! Last time on my trip I stayed at Novotel Darling Square, but could say that was much more happier about my stay at Novotel Central ! Highly recommend!
Dengan penginapan di YEHS Hotel Sydney CBD, anda akan berada betul-betul di tengah Sydney, berdekatan dengan Metro Theatre dan dalam lingkungan 5 minit berjalan kaki dari Pasar Malam Chinatown. Hotel ini berada 0.6 km dari Pasar Paddy dan 0.7 km dari Bangunan Queen Victoria.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, bantuan pelancongan/tiket dan mesin layan diri.
Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan.
Selesakan diri anda di salah satu daripada 77 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Bilik anda disediakan dengan sebuah katil tilam berlapik. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.
PPengguna Tetamu2024.06.08
Have always been staying there. Good place especially d counter staff on 4 Jun 24 @ 1715pm. Always helpful ...takes d extra mile to ensure We were comfortable with our stay. Both duty staff. A lady n gentlemen. Thank you n Great Job.
With a stay at Song Hotel Sydney, you'll be centrally located in Sydney, within a 5-minute drive of Circular Quay and Sydney Opera House. This hotel is 4.3 mi (6.9 km) from Sydney Harbour Bridge and 6.6 mi (10.7 km) from Taronga Zoo.
Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a vending machine.
For lunch or dinner, stop by Song Kitchen, a restaurant that specializes in French cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 121 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
PPengguna Tetamu2023.05.31
We stayed for two nights at the end of May. Our room was quiet & clean even if in need of a refurbish, which presumably, going by the building works going on, is in progress. The building works didn't impinge on our stay at all. Our breakfast (which was included in our room rate), was surprisingly good. The area it was served in was very clean and bright. We found all the staff to be pleasant. Being able to checkin & checkout on line made things move quicker, especially the checkout. The cost of accommodation in the city is very high so we were pleased that Song Hotel was a bit more affordable to us.
With a stay at The Fullerton Hotel Sydney, you'll be centrally located in Sydney, steps from Pitt Street Mall and within a 5-minute walk of Theatre Royal. This hotel is 0.3 mi (0.5 km) from Sydney Tower and 0.4 mi (0.6 km) from Hyde Park Barracks Museum. Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Stop by the hotel's restaurant, The Place, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has facilities measuring 22604 square feet (2100 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the guestrooms featuring minibars and Smart televisions. Foxtel is provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu2024.08.12
Staying in Fullerton Hotel is a wonderful experience. Hesitating between the Fullerton Hotel and the Four Season,finally here we are. Half an hour was spent on the way to the hotel from Sydney International Airport by train,which is in the vicinity of St James Station. Greeted by professional concierge and receptionist,the check in was less than 5 mins. 1 dollar was deducted from card as deposit. The room of 40 square meters was really big for two person. Mini bar was filled with different kind of drinks. Bed & sofa was soft and cozy. Room service was available via a black i-pad on the table,paid by either cash or card when checking out. Sydney Opera House & Hyde Park was nearby,together with other luxury stores. The room price was friendly during off-season,which will definitely double when the new year come. Haven’t tried the Four Season yet and can not give any comments,but Fullerton experience was truly nice and worthy.
With a stay at Four Seasons Hotel Sydney, you'll be centrally located in Sydney, steps from Museum of Contemporary Art and within a 10-minute walk of The Rocks Markets. This 5-star hotel is 0.6 mi (1 km) from Circular Quay and 0.8 mi (1.2 km) from SEA LIFE Sydney Aquarium.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Mode Kitchen and Bar, a bistro which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 14176 square feet (1317 square meters), including conference space.
Make yourself at home in one of the 531 guestrooms featuring minibars and DVD players. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have designer toiletries and hair dryers.
AAssad Tannous2023.08.11
Besides charging me $170 to use the TV in the conference room but then reducing the cost after I complained the Four seasons is always perfect.
Proxy vut always well worth the cost when on a business trip. They have all the facilities and go beyond on service.
The Pacific House features a shared lounge, terrace, a restaurant and bar in Sydney. This 4-star hostel offers a shared kitchen, a 24-hour front desk and free WiFi. The accommodation offers evening entertainment and luggage storage space. At the hostel, the rooms are equipped with a wardrobe. All rooms are equipped with a safety deposit box, while some rooms come with a balcony and others also have garden views. The units feature bed linen. The daily breakfast offers buffet, continental or vegetarian options. Popular points of interest near The Pacific House include Hyde Park Barracks Museum, Art Gallery of New South Wales and The Royal Botanic Gardens. Sydney Kingsford Smith Airport is 11 km away.
2024.05.25
This is one of the most luxurious hostels you could stay in. It is beautifully designed, but in the dormitories they will never look like the photos unless you are the only one in there (or the other people staying in there are really tidy with their possessions!). This is the definition of the meme: expectation vs reality. The private room is incredible, it felt like a hotel room - just without an ensuite. Breakfast was fine, but disappointing. Beggars can't be choosers; but, why was there no fruit? Your options were tea and coffee, toast and cereal - that was about it. That staff were competent and helpful regarding matters of admin, but not as friendly and chatty as other hostels I have stayed in. Cleaning could be improved. Down the side of my dorm bed there were used Cotton Buds, tissues, and other detritus which was not pleasant when checking nothing had fallen down the side of my bed before checking out. The Goki experience was unique and modern, somewhat of a fan of that over keycards or keys. Overall pretty good, but don't expect the most social experience - if you are a solo traveller after making friends, there are better hostels I would recommend over this one. If you are travelling as a couple or with friends, this would be great.
Penginapan di View Sydney menempatkan anda di tengah-tengah Sydney, dalam lingkungan 15 minit memandu dari North Sydney Oval dan Sydney Harbour Bridge. Hotel ini berada 1.6 km dari Taman Luna dan 4.1 km dari Circular Quay.
Berseronoklah dengan kemudahan rekreasi seperti pusat kecergasan atau kecapi pemandangan dari teres. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan.
Puaskan selera anda untuk makan tengah hari atau makan malam di restoran di hotel, LB's Restaurant, tau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 6:30 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Sydney? hotel ini mempunyai ruang berukuran 1313 kaki persegi (122 meter persegi) yang terdiri daripada ruang persidangan dan 3 bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 213 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.
LLei2024.02.20
The location's great. We had a harbour view room with nice view of the harbour bridge. We were also happy with the service at the check-in and check-out.
Unfortunately we were disappointed with how clean the room was. The cleaner obviously forgot to clean the toilet. It had stains on the toilet seat and in the toilet bowl. We also found an empty Mt. Franklins water bottle lying under the desk.
We have stayed at the hotel a few times before. This is the first time that we were disappointed with the cleanness of the room.
Sangat Baik
78 ulasan
4.5/5
Harga bermula
€ 153
satu malam
Semak Ketersediaan
Lihat semua Hotel berhampiran Kurrajong Reserve
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4.7/5
Cemerlang
PPengguna TetamuI had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
Rreturn visitorI stay in this hotel whenever I need to visit Sydney. It is close to transport, an easy and inexpensive way to visit the CBD . Having a 24hour reception is handy as I quite often arrive after work and this can be very late/ early. The breakfast is also a bonus, ( a full hot breakfast) it has improved recently, there were problems post COVID but now it's back the previous excellent standard . The room are clean and large enough. The only downside is paying for parking, but we usually can find on street parking not too far away.
PPengguna Tetamu4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
RRoyale CheeseI usually do not post reviews, but I had to this time to share my experiences.
I stayed for a total of 5 nights, Tue and check out on Sunday(7-12 Feb 2023)
Plus point
-Location is really good , plenty of thai/chinese restaurants and room is huge.
-Bed is comfortable,
-Yoshie is one that was one more friendly staff that I remembered her name , please give her a raise or wine on me.(she is a Japanese, in case i got her name wrong)
Hotel staff, is a on and off experience.
The night ones tend to be more ”cold” and the day ones are much better.( again, Yoshie was the ”better” ones, there are more, but I couldnt remember their name)
Now on to the exciting part...
Tuesday- Checkin day, A smooth day but without hand towels and when I asked for them before leaving the place for a concert.
( they claim they were in laundry or something and I find it hard to believe for a 5 star accommodation)
We were without a frying pan as well( they send it up though when i called for it)
Wed- Requested for toothbrush/Toiletries and had to request again after waiting for more than an hour, as it was forgotten ,I presumed
Thu- Requested to change towel when we went out in morning, nothing was done when we were back in evening.
I especially informed the morning reception guys to not forget it, but someone in the middle must have forgotten it.
Evening time, The staff upon informing said they will have it there in 10 mins, which they did.
By the way, the phone became faulty but I didn't bother to inform as I thought I wont have much trouble with it not in use.
I was wrong.
Friday- The express cleaning end-up with all the towels taken away and, thats it.
We found out when we were back in evening.
We were left with no towels and on top of that the phone was not working so I had to go downstairs to inform the reception/staff , on night shift i suppose.
Again they said would be there in 10 mins, which more or less they did.
Saturday- There was a huge cockroach and I had to kill it myself, informed the staff downstairs but honestly I dont expect change of room or anything, just to feedback.
From the above, you can see there were full of dramas and I think these are basic expectations.(especially the towel part)
Would I be back there if I ever go Sydney again?
Unlikely.
PPengguna Tanpa NamaIt’s nice comfortable bed and clean sheets. The place is quite old though (used to be a wool factory in past life) and bathroom has mold in the corners but otherwise decently clean. Needs a bit of upgrade. Rooms are very large and has all apar**ent amenities like dishwasher and dishes, oven, washing machine, iron and dryer. Decent stay for work not too far from city. Cafes available one block away but not a lot of options. Plenty of options on food delivery from city though through the major apps. I’d stay again.
PPengguna Tanpa NamaOur stay at the YEHS Hotel on York Street had both positives and negatives. The location is fantastic, very central and close to everything, making it convenient for exploring Sydney CBD. The staff were friendly and helpful, and the basic amenities provided were sufficient. However, the decor is outdated, and the room was small and cramped. The overall cleanliness was a major letdown aswell. The bathroom had a sewage smell, the shower wasn’t clean, there were a few cracked tiles, and the room itself was dirty. Despite the great location and helpful staff, the cleanliness and maintenance issues significantly impacted our stay.
CCamintelAlthough my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app.
Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion.
What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.”
They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
JJoelWhen I came back, the Door was ajar one of the nights of my stay. (Lucky nothing was stolen)
Hotel charged me extra for the stay without informing me and it is difficult to connect to the hotel to ask about this charge..
Room does not have toothbrush
Vviva HW Sydney is a newly established hotel offering a range of excellent amenities. The rooftop outdoor pool is particularly noteworthy, providing guests with an amazing experience. However, the hotel's location between two highways can detract from the overall experience, particularly for those sensitive to noise pollution. The rooms, albeit well-equipped with various amenities, are on the smaller side, which can make them feel cramped and limit mobility within the space. Additionally, the control of lighting in the rooms can be cumbersome. Another aspect to consider is the absence of a proper hotel lobby, which is a standard feature in many luxurious five-star hotels. This lack of a dedicated lobby may not meet the expectations commonly associated with a five-star hotel experience, especially in Australia where the standards for luxury accommodations are typically lower.
PPengguna TetamuA great place to stay near Light Rail, Chinatown, Central, and shopping. Our room was excellent, and we found the reception staff always welcoming and helpful. We really enjoyed our stay. It is an excellent hotel for location, for guests who may have difficulty walking up and down sloping streets, as it is in a comparably level area.
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Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?
Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.