Rezen Hotel Taian

Ulasan Rezen Hotel Taian

Rezen Hotel Taian

300 meters northwest of Mataoci Valley, Mount Tai Scenic Area, Daerah Dajiuhu, Tai'an, Shandong, ChinaLihat Butiran Hotel
Rezen Hotel Taian
Rezen Hotel TaianRezen Hotel TaianRezen Hotel Taian
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Ulasan Tetamu

9.5/10
Outstanding
757 ulasan
Ulasan yang disahkan
Location9.7
Amenities9.5
Service9.5
Cleanliness9.5
Tapis mengikut:
Susun mengikut:
All reviews(757)
Positive reviews(742)
Reviews with photos/video(266)
Classy environment(241)
Delicious breakfast(58)
Perfect for kids(44)
Close to scenic area(31)
Has facilities for children(29)
Garden view(22)
Tasty restaurant(20)
Negative reviews(15)
Santania
Superior Room (2 Beds)
Daftar masuk pada Nov 2025
Traveling with friends
8 ulasan
8.5/10
Very good
Disiarkan pada 10 Dis 2025
Nice amenities room was very comfortable
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!非常感謝您選擇入住溪苑山居酒店,並與我們分享了您的入住體驗。得知您對酒店的地理位置以及環境感到滿意我們都很高興。能給您帶來難忘的回憶才是我們值得驕傲的地方。我們真誠的期待您的再次光臨。祝您一切順利
Lovelybird
Shanju parent-child duplex suite
Daftar masuk pada Feb 2024
Business traveler
24 ulasan
10/10
Outstanding
Disiarkan pada 16 Mac 2024
The staff and people around are extremely friendly, creating a warm atmosphere in a lovely place. This is my second time stay with my friends, we booked 4 rooms and the hotel arranged transportation for us from Mount Taishan bus station, picking us up and dropping us off. The driver was helpful, and the manager Mr Wu was very supportive. They are always ready to assist your need . Additionally, the breakfast was enjoyable, and the dining area staff were welcoming. We enjoyed lunch & dinner . Definitely we will stay there again ..
Jawapan daripada Pihak Penginapan: Dear guests, Hello! Your satisfaction is our greatest contribution, thank you for your hospitality and our authorized service, very much looking forward to you and your friends to visit again!
Guest User
Superior Room (Double Bed)
Daftar masuk pada Okt 2025
Business traveler
10 ulasan
10/10
Outstanding
Disiarkan pada 4 Jan 2026
All good
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!非常感謝您選擇入住溪苑山居酒店,並與我們分享了您的入住體驗。得知您對酒店的地理位置以及環境感到滿意我們都很高興。能給您帶來難忘的回憶才是我們值得驕傲的地方。我們真誠的期待您的再次光臨。祝您一切順利
Guest User
Superior Room (2 Beds)
Daftar masuk pada Feb 2024
Couple
13 ulasan
9.0/10
Great
Disiarkan pada 28 Mac 2024
Great facility and would be even better with better trained staffs
Jawapan daripada Pihak Penginapan: Dear distinguished guests, I am sorry that this check-in experience did not meet your expectations. Your comments on our hotel will help us continue to improve the experience of our guests. For the training of service personnel, we will strive to actively deepen the training. Thank you for your valuable comments. Looking forward to your visit again. Thank you.
Guest User
Creek Garden Tai Mountain Villa
Daftar masuk pada Jan 2026
Family
13 ulasan
10/10
Outstanding
Disiarkan pada 23 Feb 2026
Every corner of the hotel offers a unique view, with winding paths leading to secluded spots, bamboo groves, artificial hills, stone tables, and the opportunity to soak in a large bathtub while watching koi carp gracefully swimming in Swan Lake through floor-to-ceiling windows. After climbing Mount Tai, relax in a massage chair, basking in the sun amidst the rustling of bamboo leaves, and experience a long-lost sense of tranquility.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at Xiyuan Mountain Retreat Hotel and for sharing your experience with us. We are delighted to know that you were satisfied with the hotel's location and environment. Providing you with unforgettable memories is what we are most proud of. We sincerely look forward to your next visit. Wishing you all the best.
СергейКитай
Superior Room (Double Bed)
Daftar masuk pada Nov 2025
Couple
11 ulasan
10/10
Outstanding
Disiarkan pada 21 Jan 2026
Excellent view of the mountains, very cozy park next to the hotel, the only problem is with breakfast, they end at 9:00
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at Xiyuan Mountain Retreat Hotel and for sharing your experience with us. We are delighted to know that you were satisfied with the hotel's location and environment. Providing you with unforgettable memories is what we are most proud of. We sincerely look forward to your next visit. Wishing you all the best.
Ronghuashu
Superior Room (Double Bed)
Daftar masuk pada Okt 2025
Business traveler
72 ulasan
10/10
Outstanding
Disiarkan pada 29 Nov 2025
I booked a room at Taian Xiyuan Mountain Residence Hotel through the Ctrip app. The hotel has a great location with very convenient transportation, right next to the Taohuayuan cable car shuttle parking lot. The hotel lobby is clean and elegant, with a shopping counter and massage chairs! The room facilities are clean and beautiful, the bed is very comfortable, and the bedding and linens are spotless and in excellent condition, making it very comfortable and reassuring. The hotel front desk staff are highly professional and have a strong service awareness. Every employee greets you warmly. The overall hotel service is very warm, meticulous, and thoughtful, making you feel at home and very comfortable. The bathroom is clean, the shower room is spacious, and the water pressure is excellent, making showering very comfortable. Check-out is quick and easy, without waiting for room checks, and the hotel has seamless WiFi coverage. The dining is superb, with delicious food in the restaurant, making it an excellent choice for business and leisure travel. I will definitely stay at this hotel again next time and will highly recommend it to my friends.
Teks AsalDiterjemah oleh Google
6/11
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at Xiyuan Mountain Retreat Hotel and for sharing your experience with us. We are delighted to know that you were satisfied with the hotel's location and environment. Providing you with unforgettable memories is what we are most proud of. We sincerely look forward to your next visit. Wishing you all the best.
Kaimunicihebayun
Superior Room (Double Bed)
Daftar masuk pada Nov 2025
Solo traveler
2 ulasan
4.0/10
Disiarkan pada 11 Dis 2025
The location is rather remote, the service doesn't match the price, and it's poor value for money.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, We are sorry that your stay did not meet your expectations. Your feedback will help us continuously improve the guest experience, and we will address the issues that arose. We strive to provide a better stay for you and other guests. We look forward to your next visit! Thank you.
Guest User
Superior Room (2 Beds)
Daftar masuk pada Jan 2026
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 23 Feb 2026
If you're not in a rush, you can stay a few more days in a very comfortable hotel environment.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at Xiyuan Mountain Retreat Hotel and for sharing your experience with us. We are delighted to know that you were satisfied with the hotel's location and environment. Providing you with unforgettable memories is what we are most proud of. We sincerely look forward to your next visit. Wishing you all the best.
Guest User
Superior Room (2 Beds)
Daftar masuk pada Nov 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 1 Jan 2026
The room was comfortable, and the staff were warm and attentive. Shandong is hospitable, hospitable Shandong!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at Xiyuan Mountain Retreat Hotel and for sharing your experience with us. We are delighted to know that you were satisfied with the hotel's location and environment. Providing you with unforgettable memories is what we are most proud of. We sincerely look forward to your next visit. Wishing you all the best.
Chongchongxiaogui
Deluxe Room (Double bed)
Daftar masuk pada Nov 2025
Other
3 ulasan
9.5/10
Amazing
Disiarkan pada 11 Dis 2025
The room facilities weren't new, but the cleanliness was acceptable, and attention to detail was good. The staff were all very friendly, making the experience very comfortable. Overall, the hotel has a nice environment, a great location, and convenient transportation, making it worth recommending.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your brilliant review! We will strive to make our hotel service shine like the Milky Way, just as we chase the stars. We look forward to your next visit and continuing this wonderful interstellar journey together!
Guest User
Superior Room (Double Bed)
Daftar masuk pada Sep 2025
Family
7 ulasan
9.0/10
Great
Disiarkan pada 25 Okt 2025
The hotel grounds feature pavilions, streams, and green flowerbeds, making it a great place for a vacation. We chose this hotel for our recent trip to Mount Tai with several elders in our family because it's conveniently located less than a ten-minute walk from the scenic area entrance. The rooms were clean, tidy, comfortable, and spacious, and we even had a smart speaker to keep us company. The hotel staff at the front desk were very welcoming, and the restaurant service was excellent. Overall, our family was very satisfied!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We are very grateful for your review. The autumn breeze is gentle and warm, and the sunlight, draped in greenery, brings brightness and makes life more pleasant. We are delighted to provide you with convenience and warmth during your trip in this elegant place, Xiyuan Mountain Residence. We sincerely look forward to your next visit! Best wishes!
Guest User
Superior Room (2 Beds)
Daftar masuk pada Sep 2025
Other
4 ulasan
5.0/10
Disiarkan pada 21 Okt 2025
The room was poorly soundproofed. Late at night, the people in the next room were drinking and making noise, which kept me up all night. No one from the store came forward to resolve the issue, and they didn't even apologize. I had to call the store manager several times before he finally showed up. His attitude was extremely bad, and his solution was very inflexible, saying that he would go anywhere else. His manners were extremely poor!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, We are sorry that your stay did not meet your expectations. Your feedback will help us continuously improve the guest experience, and we will address the issues that arose. We strive to provide a better stay for you and other guests. We look forward to your next visit! Thank you.
Gongweiyisheng
Superior Room (2 Beds)
Daftar masuk pada Nov 2025
Traveling with friends
1 ulasan
9.7/10
Amazing
Disiarkan pada 23 Dis 2025
Good facilities, clean environment, and good service 👌
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at Xiyuan Mountain Retreat Hotel and for sharing your experience with us. We are delighted to know that you were satisfied with the hotel's location and environment. Providing you with unforgettable memories is what we are most proud of. We sincerely look forward to your next visit. Wishing you all the best.
Guest User
Shanju parent-child duplex suite
Daftar masuk pada Sep 2024
Other
8 ulasan
1.0/10
Disiarkan pada 5 Okt 2024
The room was booked as a family room, so the child needed to pay for meals. Oh well, we'd already paid over 600 yuan for the room; a few extra 30 or 20 yuan isn't a big deal when you're on vacation. Paying 100 yuan for meals was fine. Then, a short-haired auntie in the restaurant started nagging like a chatterbox. "Do we owe you money? We should have spent it. Why are you babbling on and on? Who goes on vacation looking for something from you? Are we staying at your restaurant because we need sausages, or are we stealing meat from your restaurant because we can't afford fried pork?"
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, First of all, we sincerely apologize for the unpleasant experience you had during your stay. On behalf of the hotel, I offer you my heartfelt apologies. Secondly, we immediately established a working group to address your feedback and optimize each aspect of the dining process to ensure a pleasant and smooth dining experience for our guests. We also conducted on-the-job training for our staff, focusing on improving their customer service awareness and professional skills to ensure that every employee can provide the highest quality service to our guests. We look forward to your next visit and giving you the opportunity to demonstrate the results of our improvements. Finally, we apologize again and wish you a pleasant stay!