Hotel berhampiran Kadrioru rannapark, Tallinn

Breakfast was satisfactory but we would appreciate some menu changes at different days. Our room view was good. Staff was efficient, supportive and friendly. Plenty of restaurants, supermarkets and drug stores around the hotel. Yet, some areas for their top management to consider: 1. cups and kettle may be provided for every room, and 2. the extra fee for using spa and sauna was 15 Euros per head which we think may be too high for non European travelers, and 3. Gym was charged 5 Euros per head may also be waived, just like most hotels would do in other big cities.

Late arrival by bus and chose to stay here because the proximity to the bus station. A good Ibis hotel as all expectations for a Ibis hotel met - cleanliness and cozy. Even better, this is the most spacious ibis hotel I have ever stayed.

Hôtel très bien situé et très propre. Personnel sympathique. La douche n'est pas très pratique sinon tout était parfait.

We had a 5th anniversary with my girlfriend and decided to stay at Mövenpick Hotel Tallinn. We booked a few days in advance to get a deluxe room with enough space and a bath. The price for the booking was fair since the hotel was located in the city center and it was the holiday season. When we arrived at the hotel we went to the reception, paid for our stay and got our room cards. When we got to our room, something felt off, there was no bath, the room was quite tight and the location was next to the elevator. We were very confused and looked at the pictures online and our bookings again to make sure we chose the right room type and we confirmed ourselves that this was the wrong room, we gathered our things and went back to the reception. It turned out they had given us a standard room even tho we had booked a deluxe one and even paid for a deluxe room at the reception. The whole hotel was full and there was no alternative so we just had to settle with that, since we did not want to risk being without a stay for the night on our 5th anniversary. I don't understand, how can you ask for a deluxe room price for a stay, if you are out of deluxe rooms in the hotel. I know people make mistakes, but we felt cheated on at this point. If we arrived at the hotel and were informed of this firsthand, that there had been a mistake etc it would have been fine, but to charge for a deluxe room and give standard room cards and later make a surprise face, is just bad. To compensate for this we were promised 2 cocktails from the front bar and a 2 hour later check-in. We agreed to this since we did not have any choice. When we decided to go out in the evening and get our 2 cocktails we had a bad encounter with the lady keeping the bar. She was arrogant and did not know anything about this, so we spent quite a lot of time trying to convince her that we had a deal with the reception. She went to confirm this and when she came back she said we would have 2 soft drinks. Two soft drinks! You made a mistake, you apologized and offered to make up for it and then you decide to withdraw from your promise? That is just plain bad. We had loss of words and did not want to start a scene, we got our drinks and just went back to our hotel room. Overall, you can have a great location, you can have good breakfast, and a fancy hotel, but if the staff is arrogant and you get a taste of being cheated on, nothing fixes that.

Great location, lovely rooms and comfy beds. Staff were lovely! Also had an onsite sauna and restaurant but didn't use these. Also staff let you leave your bags when you checkout if required

This if former ”Ulemiste hotel”, recently rebranded to ”Mercure”. If not mistaking, some period during and post-covid it was not functioning. From interior/exterior point of view nothing much changed, even colours and furniture remained original from previous hotel. Food quality during breakfast slightly improved, didn't try restaurant onsite, but must say bar doesn't have draught beer, only bottled. Bed was comfortable, sound insulation reasonable. The only downside - permanently changing temperature of water from hot to cold. Parking free for hotel guests. 100m from hotel - large ”Ulemiste” shopping mall with many shops and places to eat. Overall would recomend, if you don't desperatelly want to stay in old city. Myself would stay if price offer is attractive only.

酒店中規中矩，沒有到達四星的標準。位置不錯，離古城很近，因為沿着大街，所以晚上和早上會吵。酒店早餐還不錯。還有我們攜程定的兩晚不知道為啥價格貴了快1000。

I have no idea why this hotel is classed as 4*. I stayed in a tiny box room where the temperature could not be controlled and was just too hot for me. The window could only be opened slightly which kept shutting on its own accord! The staff did provide me with a fan though, which helped. There was no hospitality tray, which for a so called 4* is a basic. Their description says it’s 5 mins from the town Sq. It is NOT by any stretch of the imagination. It’s at least 15 mins, up a hill, then down a hill. It’s hard work. The breakfast service was an absolute shambles. Everything crowded together in one corner. A coffee machine that took ages to dispense coffee and i only wanted hot water. There was a massive queue for the buffet, then a queue for the drinks. Once you’ve got your food, there was no where left to sit, with people wandering around with plates of food. It was the most stressful breakfast service i’ve ever endured and the whole process took over an hour to complete. i was utterly fed up. Bed was comfy though. If i could have stayed somewhere else, i would have done. Not very pleasant for a holiday experience

I arrived to the hotel late night to the building shown in the hotel photos.Therr was a writing on the door asking guests to contact the reception which is 80 metres away in order to obtain the keys.So I had to find the reception . Which I did.The girl on the reception was very helpful and friendly.The actual room was ok.The hotel extension building was a bit run down.My room faced the main road which was very noisy.It is ok for just one night because it is very basic

It was the second time me and my boyfriend decided to have our autumn getaway in Viimsi Spa. And it did not disappoint!! Great value for quality, including check in from 15.00 to enjoy the incredible spa and sauna centre to the fullest + a nice cozy room + included breakfast buffe. My favourites this time were the Juniper sauna and Pina Colada ice cream shake.