I usually read reviews before booking a vacation hotel especially if it's an extended stay. However, since this is not my first time visit in Guam and well, it really is just a vacation in Guam (We are from Saipan), I didn't think much of it. As our vacation was nearing though, I decided to check on this hotel in TripAdvisor. Oh boy. After I read ”you get what you paid for” in one of the reviews, I got a bit worried. I wanted to cancel my reservation. My wife, however insisted to stay with this hotel. I am glad I listened to my wife :) Our stay here was not bad at all, as most review here. I am happy to recommend this place. It's not perfect but it serves our purpose comfortably. The room we had - 4207 was huge for 3 people. We had a patio view of the garden and poolside which was nice. There's 2 full size beds, an open space for living room, a dining table for 4 (or more), full size kitchen area, and two full size bathroom with entry sinks and closets. The overall suite was clean. No frills. The kitchen area have everything you need, pots, pans, plates, utensils, microwave, stovetop and fridge. The room service was also to our liking. They come daily with fresh towels and linens. The bathroom was clean, has removable shower heads with strong water pressure. They don't have toiletries for you so you have to buy or bring your own. Which was not an issue to us. For safety, the building have an entry door lock which can only be opened by our room card keys. There's also securities on foot and by car roaming around the facility. Our bed was comfortable but my son's bed was a little tilted on one side which didn't bother him much (maybe because he is lighter than me :/). I would have complained if it was the only bed. The location of this hotel is also convenient for us. If you want to walk, there's eateries and Circle K within a couple of blocks. By car, everything seems approx 5-10mins drive. K-Mart is only approx 3-5mins drive. Some issues: Our key cards didn't seem to work properly. We had to have it change and re-access 3x. One card would work while the other card won't or vice versa. A hassle to have it changed because we are three building over the main building where the reception desk is located. The ladies at the front desk on our first day was not friendly at all. No smiles to greet us. No welcoming feeling or aura. They actually look moody or a little angry. They also told us that they charge full day rate for an early check-in but we informed them that we spoke to Jason the day before and he said it's half a day rate. In the end, they gave us the half a rate begrudgingly. They didn't even give us a proper instructions on where to find the elevator or our building. We had to ask. After that initial bad impression, I got really quiet and worried walking to our building. There's that ”o-oh” feeling. Then we saw the old elevator with a light smell of trash(?). Another ”o oh”. But as soon a
Sangat Baik
98 Ulasan