Hotel berhampiran Bao Lam Pagoda di Thuy Pha

The lovely owner Quy and his wife absolutely bent over backwards to look after me during my stay here. A few examples: I couldn’t find a DMZ tour that was running, so Quy organised a trip with a friend of his by private car for a very reasonable price. I bought a bus ticket to Hoi An and the bus company rang the hotel to cancel- by the time I found out about it, the owners had already been on the phone trying to find me an alternative. I could not have asked for a better experience, thank you so much Quy and your lovely family for making me so welcome. I should also say that the room was lovely and extremely clean, plus it was in a great location. I would recommend Canary Boutique to anyone but particularly solo travelers as the level of care I got here absolutely floored me. Would give them 11/10 if I could!

A beautiful and stylish resort nested in a lush tropical setting in a quiet and authentic neighborhood just outside Hue. The very efficient, polite and friendly staff provide a perfect service. Comfortable, spacious and very pleasant rooms. Plentiful, well attended breakfast with an very satisfying and complete choice of food options. Big, beautiful and very pleasant pool. The staff kindly but firmly make sure the rules are respected to keep the place quiet and pleasant for everybody. The complimentary 30 minutes spa therapy is a pleasant plus. Kindly upgrade on my second stay. Nothing to fault this lovely place really. Thank you Xin Chao for the kind supervision of my reservation and stay. Looking forward to my next stay at the wonderful Pilgrim Village.

Lovely hotel, great location for little street markets, the river and local restaurants. The staff here are outstandingly thoughtful and helpful, always welcoming and cheerful. My friend had a broken ankle and the staff were really kind. He was also able to borrow a hotel wheelchair which enabled him to get out and about much more than if he'd only been able to use his crutches.

Spatel d’Annam Boutique Hotel What a lovely hotel for us to enjoy at the end of our trip to Vietnam. We selected this hotel for its reviews which were so positive as well as for its fantastic position, close to the Royal Imperial Palace. Our room had a mezzanine with the bed upstairs and the bathroom and sitting area downstairs. We have been so fortunate during our travels to meet the staff who make the accommodation so pleasurable. We had the most wonderful welcome from Tu Trinh on our arrival. She explained clearly all our options for our stay and provided a very helpful map to get to and from the night markets, some of the historic monuments and the city centre. Arriving on New Year’s Eve we shared a special set menu dinner. It was a very happy affair where we met other guests and had a chat with the manager of the hotel, Dang Nhan and Ms Ly who so kindly guided my wife through the options for a coeliac. We enjoyed our stay. They took care to provide gluten free options each morning at breakfast, and my wife enjoyed a relaxing massage at the spa. On our departure we were farewelled as life long friends. These wonderful people who took such beautiful care of us during our stay will stay in our memories for ever. We will certainly return to once again enjoy the hospitality and kindness of all at the Spatel d’Annam.

We seemed to have had a very different experience from everyone else. I know Mrs Trinh won’t like this review and despite her constantly grabbing my arm and telling me everything was ok, is was not. She may view me as a difficult woman but I am very well travelled, used to live in Asia and I can only tell the truth from what we experienced. I asked before we arrived, if possible, we would like a high floor or top floor room - oh how I wish I hadn’t asked. I take responsibility for asking for the top floor but regardless they shouldn’t give out substandard rooms and especially not at the price they charged. We arrived after 10pm, to find Mrs Trinh shouting at a member of staff and turning to us, telling us he was giving her big problems as he has given away the top floor room. We were then made to wait while they woke some poor person up and made them move, which made us very uncomfortable. When we finally got in the room it was truly horrible. Tiled from ceiling to floor it felt like sleeping in a public toilet. The sink plumbing wasn’t connected and poured all over the floor and you had to hold the shower in your hand as the wall attachment was broken and room did not feel clean. The balcony was literally one foot wide, so forget about sitting on it and the door didn’t lock. There was no view anyway. The sheets were stained and had a hole in. If we had paid the normal £10-15 maybe it was all fair enough but because of the public holiday we were charged £45 !!!!!! No where else in Vietnam did we suffer such a price hike. Our next hotel in Hoi An was glorious with a pool and was £12 whilst still in the public holiday period. We asked to move the next day and had a better room but checked out a day early. If you pay £10-15 fair enough but whatever you do, don’t ask for the top floor. I suspect it might be staff accommodated, if not, waking up a paying guest late at night and making them move is unacceptable. Truthfully our worse hotel experience in Vietnam and we moved on a day early.

We booked the street view room but we were given a room at the lowest floor with view of wall of other buildings. The front desk manager kept on saying the hotel is fully booked with no other rooms available. But our friends booked through hotel directly were given a room at higher floor with nice view. Very disappointed of booking through Trip.com.

Because the Kawara My An Onsen Resort is only 15 min away from the city center, we spontaneously decided to escape the stuffy city air and visit this new Hotel. I definitely recommend staying there for at least one night to not only try the Onsen (Spa) Package, but also experiencing the view to Hue's almost untouched nature outside the rice paddy fields. Besides the breakfast classics, the hearty breakfast buffet at the Resort also offers many Vietnamese and Hue specialties to try such as Pho, Bun Bo Hue and various Banh (savory cakes traditionally wrapped in leaves). For us, the highlight was still the calmness and breathtaking view this Hotel has to offer. Anyone who is seeking a little break from the constant noise of the city, will surely find it here.

First night stayed the sink drainer is broken, water is not drain away, so standing by the tub to brush teeth. Service fix right away after notify. Second stayed, at night water spray by the toilet leaking and dripping sound is so annoying causing hard to sleep, we close the door, but woke up in the middle night to use restroom and forgot to close the door after using it, have to stand up back to close the door. It was late night and we were tired so decided to tell the service next morning instead. When we went out to lunch, walk into the elevator saw the lock operation box hanging openly, then came back 4 hours later it's still open, we was wondering if the elevator would stop suddenly.The sky bar is very hot, not open rooftop, feels suffocating with winds from the fan. The whole night only able to get 1 drink, server doesn't go around to ask if we anything, we have to go look for the server inside the bar to ask for checkout. Overall, the hotel area is centralize, very nice hotel, clean, and great hotel service.

Fantastic stay. Such friendly staff, convenient location, clean room and great recommendations for the city tour. We also booked the bus ride with 4 stops to Hội An and the boat ride to the temple. Definitely worth looking into it. Breakfast was also delicious. Would come back again

Gediegenes Hotel mit schönem Ambiente, guter Ausstattung und perfekter Lage. Unser Zimmer im 15. Stock mit Flussblick war grandios, der Ausblick durch die riesigen Panoramafenster war phenomenal. Einziger Kritikpunkt ist die etwas laute Klimaanlage.