Hotel berhampiran Yuantianjin Haiguan Site, Tianjin

The Shangri-La, Tianjin, is, and has always been our favorite Hotel to visit. This week was a special celebration for us, as we celebrated our 15th Wedding anniversary, as well as our 4th consecutive year in China. We relocated to another City / Province, about two years ago, and was unable to visit and enjoy our special Shangri-La. Prior to us moving from Tianjin, we used to celebrate all our special occasions and milestones, at this branch of Shangri-La. We would always spend our Christmas, New Years, and Chinese New Year's at Shangri-La. Now that we have returned to Heibei, we look forward to continuing this tradition. Things change over time, some familiar faces are no longer working there. However, the new team made us feel right at home again, and went out of their way to make our stay most memorable and special. As I mentioned to one of the team members, it's not the spectacular Lobby Lounge, nor the beautifully decorated features, that make the establishment, but rather the people. Without quality staff and superior service, no establishment can ever rely on reoccurring business. For as long as these values are in place, this Shangri-La can be certain of our patronage. All team members provided excellent service, from the bellhop, to the waitresses, from the front of house to the housekeeping and of course the management team. Special thanks to ”Francis”, the new General Manager, ”Danny”, the Food and Beverage Director, as well as ”Billy”, the ”Food and Beverage” Manager. This trio of Management, ensured that we received the best service possible. Lastly, we would like to thank ”Roger” whom assisted us with a Driver / Transportation, upon our early departure. No visit to Tianjin, would ever truly be complete, with visiting The Shangri-La. See you soon.

Great location close to railway station and attractions. Room was clean and functional, just what my family needed for a one night stay before flying off the next day. Some eatery across the hotel serves some cheap and good food.

The hotel is well situated and is a very busy intersection leading to the river bridge. Also 2 mins walk to access two different line 3 subway stations and 10 mins walk towards the main Tianjin railway station. There are few English speaking staff but they are very professional and polite and can communicate with translation app if needed. Cleanliness everywhere and laundry is free with robot delivery at your door. Would highly recommend this hotel to anyone with lots of night life activities.

Pros: Location is excellent, right next to the Tianjin Station and nearby tourist attractions. Hotel rooms begin from 47 and above. Breakfast, gym and laundry locate on the top floor, 51st floor. Free parking at basement 3. Rooms come with a great river view overlooking the city. Rooms look relatively clean and contemporary, bedsheets and towels are all clean and changed daily. Cons: The hotel allows guests to smoke in the hallway and in bedrooms. Cigarette smoke kept coming in through the door and possibly the ventilation when someone was smoking regularly in the hallway. Especially the lift waiting area was horribly strong, clothes and hair were all covered in cigarette smoke. Small hotel, guest rooms are between 47/50, the lifts have to go from the check in lobby at first floor all the way up til 51, therefore extremely slow lifts, especially during this time of the year, Chinese new year holidays where the hotel is packed, late check-in due to the cleaners were too busy to get all the rooms cleaned up for guests to check in and get the room cards on time, breakfast buffet ran out of dining space at peak hours, guests had to queue outside the hallway. All communal areas are small, e.g the waiting areas and the toilets at the lobby. Very tiny gym, could fit maximum 5-6 people at the same time. Recommend to book this hotel during the off peak seasons, not a hotel for big families.

St Regis lived up to it's reputation for service that goes above and beyond.....we had a problem upon arrival -:the fridge was missing. abd the spa wasn't working. This was disappointing as it was one of tbe reasons we had booked that hotel. Not only did they rectify the fridge within an hour/( minutes?), they also sent up a lovely tray with local treats and they offered us breakfast on the house. We could n't get the spa experience, but felt the manager, Frank, did his very best to make our visit special, and we were so appreciative. We would definitely book again, but know to check a few things beforehand in case the website is not up to date. At any rate, StRegis stands by its service and the manager was excellent. Kudos to Frank Wang!

It is in the middle of Tianjin downtown where the city started to be a major cosmopolitan in China. Many legendary places are within walking distance. Looking forward to visit this hotel in the future.

Comfortable ✅ Clean✅ Good Location✅ Quiet✅ Good loocking from hotels outside ✅ All things in the hotel if you want to chill✅

酒店大廳乾淨整潔，服務很好，我們提前到的，酒店提前給辦理了入住，床很舒服，一共四個枕頭，枕頭也特別的舒服，出門工作人員會跟你打招呼，我們因為來不及趕車，於是叫的出租車去酒店取行李，酒店幫忙把行李送上了車，真的很感謝！！！酒店隔音也很不錯，晚上睡覺把窗户關上一點也不吵。房間有化粧鏡和全身鏡，對於女孩來説，真的很喜歡！離各個拍照打卡點也很近，距離濱江道步行街，步行就可以。

喆啡酒店真是一次令人難忘的住宿體驗！從踏入酒店的那一刻起，就能感受到它的温馨與舒適。客房的整潔程度令人印象深刻，每一個角落都被打掃得一塵不染，床鋪柔軟舒適，讓人一夜好眠。服務人員的態度非常周到，總是面帶微笑，及時響應我們的需求，讓人感到賓至如歸。 更值得一提的是，酒店的智能機器人服務也是一大亮點。它們不僅外觀可愛，而且功能強大，無論是引導客人到房間，還是提供一些基本的訊息查詢，都表現得非常出色，完全沒有迷路的情況發生，真是科技與服務的完美結合。 總之，喆啡酒店的每一次服務都讓人感到滿意和驚喜，無論是商務出差還是休閑旅遊，這裏都是理想的選擇。期待下一次的光臨，再次體驗喆啡酒店的高品質服務！

The hotel is very well located and transportation from the airport to the hotel is included in the price. The hotel has a gym, a billiard table, a restaurant and the staff is very friendly. The hotel is very clean! All recommendations for this hotel!