Hotel berhampiran Hikawa Shrine, Tokyo

Overall was okay experience. The only thing that bothers is the laundry room. There are so many Chinese ********* or middle Eastern people make a mess after washing. Things like putting tissue inside the washing machine and taking off other people clothes without consent before the owner comes back to pick up their washed clothes.

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

All good except paid extra $600 yen tax at the hotel . Buffet restaurant was super nice we had breakfast and dinner .

The uniqueness of this five-star hotel is that it offers unparalleled comfort and first-class service. Whether you are traveling for business or vacation, we can meet your needs here. I was impressed with the modern amenities and thoughtful details in the hotel room. What's more worth mentioning is that the hotel's waiters always maintained smiles and enthusiasm, which made me feel more cordial and warm. If you are looking for a quality five star hotel then this hotel is undoubtedly your best choice.

This is my second time staying in this hotel. The stay is v pleasant. The staff are friendly and can speak fluent English. The cleanliness of the hotel never disappoints me. The common area is tidy. The room is clean. The hotel is close to metro station. Less than a minute walk to the hotel from the 京橋 station. If you carry luggage with you, you may take the exit from the opposite building 明治屋 where there’s escalator. However, the Tokyo JR station takes about 7mins walk from the hotel with almost no shelter at all. It’s fine if you do that outside of summer. Despite the distance from JR station, Lyf Ginza is still my go-to hotel in Tokyo when traveling solo.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.

I cannot say enough wonderful things about this hotel. We stayed in the Superior Double Room. The location is perfect in Akihabara. You're within a very reasonable walking distance of the nearest station and just a block from the main *****. On top of that, the quality of this place is really nice. They have an Italian restaurant downstairs and we ate there multiple times. We did end up adding the breakfast one day and it was alright. Our room was very clean and had plenty of space. I know hotels in Japan get a bad rep for how small they are, but this one wasn't too bad. The bed was very comfortable (and quite large) and the bathroom was really nice. We loved the room's lighting features- a mood light behind the bed made it nice for reading or taking a nap. You can also close off the hallway and bathroom from the bedroom, which helped make the room quieter. The staff were all super friendly and helpful. Just in general, the vibes of this hotel are very luxurious and high quality. When we travel back to Japan we will for sure stay here again! And because of this experience, I will be checking out their other locations around Japan. I only took videos of our room - so the pictures of the room are screenshots so that's why the quality isn't as great.

Easy walking distance of around 10-15mins from Ueno station to hotel. When it rains, you can walk through the underpass but easy to get lost. Spacious room that comes with bath tub but it can flood the bathroom so water release has to be done very slowly. Easy walk to Ameya-yokocho street for shopping and food.

We arrived at midmorning and the staff are wonderful. Allowing us to check in early, a little bit tricky getting from the airport. We thought there was a shuttle, but apparently they don’t pick up in the morning. We worked it out though, The staff were amazing couldn’t be more helpful the room was very comfortable, we have stayed in many hotels in Japan, and overall the rooms are quite small. This one was a reasonable size by that standard. The restaurant food was excellent and we have to mention one particular staff member really took care of us. His name is “Manan “ the location is not as close to the airport as we had hoped, but I was still close enough to be convenient and we will stay there again. Thanks again to all the wonderful staff it’s you that makes us want to come back because you make us feel valued