THANHHÀ
12 November 2024
The receptionist threatened me with scissors — shocking experience at Ueno Station Hostel Oriental 1
I booked two separate stays here — first for two nights and then for three nights. On the second night of my first stay, I went to the front desk to discuss my upcoming check-out and check-in process with a new booking I’d just made. I showed the booking confirmation on my phone from Trip.com, but the receptionist refused to look at it or even acknowledge what I was trying to explain. Despite my attempts to clarify, he seemed increasingly agitated, eventually reaching behind himself to grab a pair of scissors in a menacing way. I felt threatened and, in shock, I called the police.
When the police reviewed the CCTV footage, it clearly showed him holding the scissors. However, he claimed he was just cutting paperwork, which is an absurd excuse. His behavior was erratic, and it’s clear he was not acting rationally.
This incident ruined my experience, and I will never return to this place. I wouldn’t recommend anyone staying here, especially with staff who display such disturbing behavior.
Terjemah