HOTEL LiVEMAX Shinjuku Kabukicho

Ulasan HOTEL LiVEMAX Shinjuku Kabukicho

HOTEL LiVEMAX Shinjuku Kabukicho

2 Chome-33-3 Kabukicho, Shinjuku, 160-0021 Tokyo, JepunLihat Butiran Hotel
HOTEL LiVEMAX Shinjuku Kabukicho
HOTEL LiVEMAX Shinjuku KabukichoHOTEL LiVEMAX Shinjuku KabukichoHOTEL LiVEMAX Shinjuku Kabukicho
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Ulasan Tetamu

7.8/10
Good
635 ulasan
Ulasan yang disahkan
Location8.3
Amenities7.4
Service7.6
Cleanliness7.8
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Susun mengikut:
All reviews(635)
Positive reviews(539)
Reviews with photos/video(117)
Small room size(55)
Easy to get around(41)
Great value for money(33)
Awesome stay(30)
Convenient for shopping(29)
Located downtown(19)
Many amenities(10)
Luggage delivery service(4)
Negative reviews(96)
philipzk
Semi Double Room - Smoking
Daftar masuk pada Mac 2026
Other
97 ulasan
9.7/10
Amazing
Disiarkan pada 18 Apr 2026
This is a Japanese chain business hotel. The location is great, right in Kabukicho, surrounded by tons of restaurants, bars, and clubs. It's also not too far from Shinjuku Station. The room size is definitely small, but it comes equipped with a microwave, air purifier, and other amenities. The view from the window is pretty good; you can see buildings like the NTT Docomo Yoyogi Building and the Tokyu Kabukicho Tower. Both check-in and check-out are self-service via machine. What I was not happy about was that someone knocked on my door around 11 PM saying 'Room service,' but through the peephole, they didn't look like hotel staff at all! Plus, who gets room service in the middle of the night? And I had a 'Do Not Disturb' sign on my door!
Teks AsalDiterjemah oleh Google
6/18
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at Hotel Livemax Shinjuku Kabukicho and for taking the time to share such a detailed review. We are delighted to hear that you were satisfied with the hotel's location, room amenities, and overall convenience, and we also appreciate your positive feedback on the surrounding environment and transportation. However, we must sincerely apologize for the situation you mentioned regarding the "room service" staff. As a business hotel, we do not have a restaurant or room service, so your experience with the staff was unusual and should not have occurred. This issue reflects shortcomings in our management and security, which we deeply regret and apologize for. We have conducted an internal investigation and review of this situation as a serious matter and will strengthen on-site patrols and security management to prevent similar incidents from recurring and ensure all guests can stay with peace of mind. Thank you again for your valuable and important feedback. This not only helps us identify problems but also prompts us to further improve our service and management. We look forward to welcoming you back in the future with an even better experience.ホテルリブマックスShinjuku Kabukicho
Guest User
Semi Double Room - Non-Smoking
Daftar masuk pada Feb 2026
Couple
6 ulasan
3.0/10
Disiarkan pada 22 Mac 2026
The staff is very helpful and we store our luggage after check out to have continue walking in shinjukku, and we lost our necklace from the previous hotel and the hotel sent to this hotel and the hotel staff is kind and help to received the parcel, but the place is in the midst of bar and club, to enter the building no access card scan needed and even to press the floor level, only enter ur hotel room the card is needed this is something that concerned us especially we are in this area, the bathroom is also not probably clean with dust on the sink and bathtub when we enter, room is small but acceptable, one thing happened to us is there is people staying our opposite room drunk and collapsed during midnight time and even bomba and the hotel staff came to assist and that whole night i couldnt even sleep, bad experience
らんらん
Twin Room - Smoking
Daftar masuk pada Jan 2026
Family
17 ulasan
2.2/10
Disiarkan pada 16 Feb 2026
Extremely dissatisfied. The service attitude was poor, and the room facilities were terrible. There was water seeping from the walls, the bedsheets had cigarette burns, and there was a foul odor.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing to stay at our hotel. We sincerely apologize for your unpleasant experience. We are very sorry that you encountered problems such as poor service, outdated room facilities, water seepage in the walls, torn sheets, and unpleasant odors during your stay. These issues are serious oversights that should never have occurred, and we are deeply ashamed that we failed to provide you with a clean and comfortable accommodation environment. Regarding your issues of torn sheets from cigarette butts, unpleasant odors, and water seepage, we have immediately forwarded your feedback to the housekeeping and facilities maintenance department, and a comprehensive inspection and rectification will be conducted to ensure that similar situations do not occur again. At the same time, we will strengthen staff training and management to improve the overall service standard. We sincerely apologize again for the inconvenience and disappointment caused by this stay failing to meet your expectations. Thank you for taking the time to provide honest feedback, which is of great importance to us in improving our service quality. We hope to have the opportunity to provide you with better service in the future. Sincerely, Shinjuku Kabukicho LiVEMAX Hotel
Audrey Phang
Semi Double Room - Non-Smoking
Daftar masuk pada Dis 2025
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 21 Jan 2026
I was assigned a room on the 12th floor with a view of Tokyo Tower. There's a convenience store right below the hotel, and the hotel itself is located behind the 'Godzilla Hotel'.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing to stay at our hotel and for giving us such a high rating. We are delighted to know that you were satisfied with your room floor and overall stay. The hotel is conveniently located with a convenience store downstairs and a wide variety of dining options nearby, making it easy for you to travel and enjoy your stay. We are very honored that you have made your trip convenient. Thank you for sharing your valuable experience; your support and affirmation are our motivation to continuously improve our service quality. We wish you all the best and look forward to providing you with a comfortable and pleasant stay on your next visit. Sincerely, Shinjuku Kabukicho LiVEMAX Hotel Front Desk Staff
Anonymous User
Twin Room - Non-Smoking
Daftar masuk pada Dis 2025
Traveling with friends
5 ulasan
8.0/10
Very good
Disiarkan pada 4 Feb 2026
Close to the heart of Shinjuku. With all the fun and excitement around this place !
Jawapan daripada Pihak Penginapan: Hello,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed our location in the heart of Shinjuku and the lively atmosphere surrounding the hotel. Being close to the many attractions, entertainment, and excitement of the area is one of our highlights, and we’re glad it added to your stay.Thank you again for choosing our hotel. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Shinjuku.Kind regards,Hotel LiVEMAX Shinjuku KabukichoFront Desk
Guest User
Semi Double Room - Smoking
Daftar masuk pada Nov 2025
Other
33 ulasan
10/10
Outstanding
Disiarkan pada 28 Dis 2025
Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your high praise! We are truly delighted and honored to see that you were very satisfied with your stay. Your recognition and support are the greatest encouragement to our team. We will continue to strive to provide every guest with an even more comfortable and enjoyable stay. We wish you all the best and look forward to serving you again on your next visit. Sincerely, Shinjuku Kabukicho LiVEMAX Hotel Front Desk Staff
Guest User
Twin Room - Non-Smoking
Daftar masuk pada Nov 2025
Family
12 ulasan
10/10
Outstanding
Disiarkan pada 13 Dis 2025
The first night was very comfortable. We decided to extend our stay in shinjuku due to unforeseen circumstances, so we remained in this hotel. It was very clean, had everything we needed. Enjoyable stay. Watched a kabukicho just 8 minutes walk away. Traditional dance with English narration, very immersive.
Guest User
Semi Double Room - Non-Smoking
Daftar masuk pada Mei 2026
Solo traveler
4 ulasan
8.5/10
Very good
Disiarkan pada 6 Jun 2026
Great location with easy access to transportation, and the hotel itself is very clean and well-maintained.
Teks AsalDiterjemah oleh Google
JeorgeV
Semi Double Room - Non-Smoking
Daftar masuk pada Feb 2026
Solo traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 31 Mac 2026
perfect hotel feels like hom
Guest User
Semi Double Room - Non-Smoking
Daftar masuk pada Feb 2026
Traveling with friends
29 ulasan
10/10
Outstanding
Disiarkan pada 22 Mac 2026
Nice room and location
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Hotel Livemax Shinjuku Kabukicho and for sharing your kind review.We are delighted to hear that you were satisfied with both the room and our location. Receiving such positive feedback across all aspects of your stay is truly encouraging for our entire team.Your comments motivate us to continue maintaining high standards of cleanliness and service to ensure a comfortable experience for all our guests.We sincerely hope to have the pleasure of welcoming you again on your next visit to Tokyo.Kind regards,Hotel Livemax Shinjuku KabukichoStaff Team
Mr. IRFAN
Semi Double Room - Smoking
Daftar masuk pada Jan 2026
Business traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 7 Feb 2026
Very good place near 7/11 24hr
Jawapan daripada Pihak Penginapan: Thank you very much for your kind review.We are glad to hear that you found our location convenient, especially with the 24-hour 7‑Eleven nearby.We hope to welcome you again on your next visit.Kind regards,Hotel LiVEMAX Shinjuku Kabukicho
Guest User
Semi Double Room - Non-Smoking
Daftar masuk pada Feb 2026
Traveling with friends
8 ulasan
7.5/10
Disiarkan pada 4 Mac 2026
very small the
Jawapan daripada Pihak Penginapan: Hello,Thank you for sharing your feedback.We are sorry to hear that the room size did not meet your expectations. Our hotel is located in a central area of Tokyo, and as is common in the city, our rooms are designed to be compact. However, we understand that this may feel uncomfortable depending on your travel needs.We truly appreciate your comments, as they help us provide clearer information to future guests and improve our service. Thank you again for taking the time to leave a review.Kind regards,Hotel LiVEMAX Shinjuku KabukichoFront Desk
brnhaze
Semi Double Room - Non-Smoking
Daftar masuk pada Feb 2026
Solo traveler
1 ulasan
4.0/10
Disiarkan pada 30 Mac 2026
like many japan hotels. Place smells but has a air freshener spray bottle in room. Use it ! Building smells too. Although I selected to be away from an elevator, I was placed beside one. Very noisy all the time especially late night when traffic to and from elevator. Can hear persons across my room talking loud since they arrived back late night for a few or couple hours. Design of bathroom is horrible. You'll be opening the shower curtain just to grab shower products from the sink area as you cannot place anything on tub edge. Staff were rude switching to Japanese from English when checking in. Oddly light switches did not work at first when arrived but no further issues.
Jen Molbog Malinao
Semi Double Room - Non-Smoking
Daftar masuk pada Dis 2025
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 26 Feb 2026
Nice stay we enjoyed it.
Jawapan daripada Pihak Penginapan: Hello,Thank you very much for your kind review.We are delighted to hear that you enjoyed your stay with us.It would be our pleasure to welcome you again on your next visit.Kind regards,Hotel LiVEMAX Shinjuku Kabukicho
Anthony Bencic
Semi Double Room - Non-Smoking
Daftar masuk pada Jan 2026
Solo traveler
2 ulasan
5.5/10
Disiarkan pada 21 Feb 2026
Arrived and room was covered in a thick layer of dust with a horrible smell coming from the bathroom and the bed was very uncomfortable. I would not recommend booking this hotel.
Jawapan daripada Pihak Penginapan: Hello,We sincerely apologize for the extremely unpleasant experience you had during your stay. We are very sorry to learn that the room was dusty, had an unpleasant odor coming from the bathroom, and that the bed did not provide you with a comfortable night’s rest. This is clearly not the standard of cleanliness or comfort we strive to provide.Your comments regarding the room condition and cleanliness are taken very seriously. We have shared your feedback with our housekeeping and maintenance teams for immediate review and corrective action to prevent this from happening again. A clean and comfortable room is fundamental, and we deeply regret that we failed to meet this expectation.We understand your disappointment and truly regret that your stay led you to feel unable to recommend our hotel. Thank you for taking the time to share your experience, as honest feedback is essential for us to improve our services.Kind regards,Hotel LiVEMAX Shinjuku Kabukicho