Ulasan Keio Plaza Hotel Tokyo

Excellent, very satisfied. The daily cleaning service is a rare find, and they offer a free shuttle to Disneyland (reservations required). The hotel rooms are spacious, and the airport shuttle drops you off right at the hotel entrance. I even got a room with a view of Mount Fuji!

Check in was a breeze even though with long q, staffs were efficient and helpful. We have a triple room at South tower facing the Govt building with night light illumination was a plus. Had drinks and light dinner at sky lounge level 45 also has stunning views.

Convenient location. Within short walk to Shinjuku JR station. Shinjuku has many shopping and dining options available. The hotel itself has a 7-11 directly within the hotel. The airport limousine bus stop is also right in front of the hotel.

We stayed on the 18th floor which had views as far as Time Square shopping mall. 5 minutes from the west gate exit of Shinjuku station. Staff were friendly and accommodating. The service in Japan is outstanding! Everything we needed was within walking distance. Beautiful hotel, professional, friendly staff. Comfortable beds, great amenities - we couldn’t ask for much more. This was our first trip to Japan and I would stay here again.

The hotel staff were very friendly and polite. We stayed in a triple room in the main building, which was quite spacious for a Tokyo hotel. I especially loved the Sky Plaza on the top floor – the view was fantastic! It had a play area for kids, a swimming pool, and even free Starbucks, which was so relaxing. The hotel also offers a direct shuttle to the airport, which is super convenient. There are plenty of restaurants nearby, and the subway station is just a 10-minute walk away, making everything very accessible. I would definitely stay here again.

The room layout was pretty good, and the whole place felt quite new, which was a plus. The Wi-Fi signal in the room was unstable, but they actively helped to resolve it. You can directly see the light show from the window, just like in the pictures.

The lobby was very grand! Located around 10 mins walk from shinjuku station, it’s the perfect respite after a long day out. We booked the bigger room size and definitely no regrets! Bed was comfy and amenities were great! Recommended!

The hotel's location is excellent, with convenient transportation. It has that classic luxury hotel feel, and the facilities are all quite good. Although there are two restaurants for breakfast, they are still quite crowded, and there's often a queue, but the breakfast itself is decent. The best part about this hotel is the free shuttle bus to Disneyland – that's really convenient!

Great location in Shinjuku but not in the bustling area. Hotel is clean and we had a nice view of the park.

I stayed in the South Wing, and when the weather was clear, I could see Mount Fuji directly from my room window! The location is excellent; there's an airport shuttle right outside the hotel that goes directly to and from the airport. Shinjuku is just downstairs! Food, shopping, and transportation are all incredibly convenient.

Extremely clean and tidy, with superb service! I left something in the cafe and to my surprise, it was still there the next day. They were incredibly patient in helping me retrieve it, never showing any impatience even though I didn't speak their language well. The location is super convenient for both transport and shopping. This is my third time staying here!

Location is fantastic, near train station, lot food choices, convenient stores are around and can walk to shopping mall within 5min If you join day trip offered by trip.com also a good choice to stay in this hotel as is very near to the meet up point The hotel is aged but still maintain quite well

1. **Facilities:** The hotel has a main building and a south building. If you're sensitive to noise, definitely book a room on the 30th floor or higher in the main building. Rooms below the 30th floor haven't been renovated, so they have old facilities and poor soundproofing. On my first night, I stayed on the 29th floor. The room was old, and the gap under the door was huge, so there was basically no sound insulation. Any noise in the corridor could be heard, which meant I didn't get any rest all night. The duvet was also a Japanese style, like a 'sandwich cookie' – sheets on the top and bottom with the duvet in the middle, unlike our usual duvets with a proper cover. The bathroom also had the old Japanese style where the sink and tub were crammed together, and you had to stand inside the tub to shower. The next morning, I asked the front desk to change rooms, and I got one on the 31st floor, which was completely different from the 29th! The room was larger than the 29th-floor one, newly renovated, and had a wet and dry separation in the bathroom, meaning the sink and shower area were separate. The shower area even had both a shower and a soaking tub. The shower gel and shampoo were all L'Occitane brand, and the duvet had a proper cover. Most importantly, the soundproofing was much, much better! So take my advice: when booking, make sure to ask the front desk for a new room, as I feel there might be some preferential treatment given that many Westerners book this hotel. 2. **Transportation:** There's a direct shuttle bus from Haneda Airport to the hotel entrance. The bus attendant will help you with your luggage, so you don't have to carry it yourself, which is perfect for travelers with large suitcases. The return trip is the same, and this was one of the reasons I booked this hotel. However, it's worth noting that the earliest hotel shuttle to the airport on the return trip is at 8 AM. If you have an early flight, you'll need to go to the Shinjuku Bus Terminal to catch a bus to the airport. I had a 9 AM flight that day, so I had to go to the Shinjuku terminal. Luckily, the hotel isn't too far from the Shinjuku terminal, about a 15-minute walk. I asked the hotel staff to call a taxi for me, which cost around 1000 yen. For the subway, the closest station is Shinjuku, about a 10-minute walk to the entrance. 3. **Dining:** There's a 7-Eleven convenience store downstairs from the hotel. If you don't want to eat breakfast at the hotel, you can cross the street opposite the hotel entrance and walk for about 3 minutes to find a cafe for breakfast. Since the building above is offices, many local office workers choose to eat there. The coffee and food are decent, and the prices are reasonable. I recommend trying the pork cutlet sandwich – it's delicious. **Cleanliness:** I have to admit, the cleanliness was excellent, whether in the old 29th-floor room or the 31st-floor room. It was consistently top-notch, meeting five-star standards. Even though the old room was dated, it wasn't dirty. I specifically checked the bathtub for stains, and there was no dust in the crevices of the bedside tables, on the TV remote, or on the air purifier – all those little spots you don't usually notice. So, cleanliness-wise, it's definitely okay.

The performance in the lobby immediately caught my eye and set a great atmosphere. The room's facilities and amenities were standard but perfectly met the needs of a business traveler. The location is also quite good, making shopping and dining very convenient.