Hotel berhampiran Shinagawa-shiisaido Railway Station, Tokyo

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

All good except paid extra $600 yen tax at the hotel . Buffet restaurant was super nice we had breakfast and dinner .

We arrived at midmorning and the staff are wonderful. Allowing us to check in early, a little bit tricky getting from the airport. We thought there was a shuttle, but apparently they don’t pick up in the morning. We worked it out though, The staff were amazing couldn’t be more helpful the room was very comfortable, we have stayed in many hotels in Japan, and overall the rooms are quite small. This one was a reasonable size by that standard. The restaurant food was excellent and we have to mention one particular staff member really took care of us. His name is “Manan “ the location is not as close to the airport as we had hoped, but I was still close enough to be convenient and we will stay there again. Thanks again to all the wonderful staff it’s you that makes us want to come back because you make us feel valued

Overall was okay experience. The only thing that bothers is the laundry room. There are so many Chinese ********* or middle Eastern people make a mess after washing. Things like putting tissue inside the washing machine and taking off other people clothes without consent before the owner comes back to pick up their washed clothes.

Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.

Lyf Ginza Tokyo is conveniently located near the metro and subway station which is about 3 minutes walk. The area that the hotel is located in is safe and quiet compared to the other hotels. Near the hotel, there are several convenience stores (7-11, Lawson, and Family Mart) located around the vicinity which is great for breakfast and supper. The room is comfortable and clean with sufficient space for one luggage. Overall, Lyf Ginza is definitely a good place to stay! And I rate it 4.5/5! Ps: You must try the herbs chicken and gizzard at lawson! Please see the photos!

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

The uniqueness of this five-star hotel is that it offers unparalleled comfort and first-class service. Whether you are traveling for business or vacation, we can meet your needs here. I was impressed with the modern amenities and thoughtful details in the hotel room. What's more worth mentioning is that the hotel's waiters always maintained smiles and enthusiasm, which made me feel more cordial and warm. If you are looking for a quality five star hotel then this hotel is undoubtedly your best choice.

My partner and I stayed here for 6 nights and it was our favorite place that we stayed during our 3 week trip to Japan. It has some of the largest rooms at a very reasonable mid-range price for Tokyo and it really feels like a four-star hotel. The rooms are still small, but they're definitely more spacious than you're going to find anywhere else at this price range. We really liked the buffet breakfast that was served in the restaurant downstairs every morning. The room is very clean and the shower is a separate room from the toilet and sink area, and the toilet fan works very well. The shower was high enough for my 195 cm partner to be able to shower without crouching, not that small, and had high water pressure and hot water. The hotel staff were very helpful with any questions, the gym had to be reserved for an hour block to be used and only allowed one person at a time, despite being just a block in from the busy Asakusa area, it was very quiet there. One thing that was strange to us was the many, many girls dressed in maid outfits standing on the main street (not outside the hotel) mostly in the evening. It took a while but we finally learned that they are advertising maid cafes or similar style cafes. None of the outfits are particularly provocative and the girls never tried to hand us a flyer since we always walked together, but if you will be male and walking around alone you can expect them to try to hand flyers to the cafes to you, but it's not that bothersome at all. The Asakusa area is known for it's technology and gaming stores, so expect to see a lot of those around. The subway stations are very close by and easy to get to, and the area is extremely safe. Both there and on the rest of our trip we never felt in danger at any point. We both have dietary restrictions that make eating in Japan challenging or extremely limiting at best, and the breakfast had plenty of options that allowed us to fill up and make it until dinnertime before needing another full meal. I am gluten-free, and while some of the rotating breakfast items had gluten, a lot of them didn't. There were eggs and bacon every morning which are an easy win for me, and the different foods are labelled with the broadest allergens (wheat, dairy, egg, etc.) but aren't specific with the ingredients beyond that, such as corn.

The room was small but comfortable, but the WiFi connection only worked in the lobby on the 1/F but not in the room on the 2/F. The coin laundry was also absent from this building - you had to go to another hotel building of the same hotel brand nearby to wash your clothes. If you take the JR train, you'd also be expected to walk some distance before you could get to the hotel. An economic choice, but not very ideal for extended stays if you need to wash your clothes frequently and gain stable access to the Internet.