Quality Inn Alexis Rd

I rented a non smoking room and the man at the front counter told me my room was a non smoking room, well when I got to the room it reeked of cigarette. Also the bed sheets reeked of cigarettes and had stains all over them. Definitely will not be back.

Smelled like smoke. Dirty. Burn holes in comforters. Half the electrical outlet didnt work. Had to unplug lamp to get tv to plug in due to outlets being out

We walked in and it was so scary we ended up not staying there very rude service wanted to charge and extra 30 for a early Check in, dirty and overall not a good place

$100 deposit that has to be cash. Room was worn period synced and drained properly bugs in the bathroom. Cigarette burns on the sheets in a non smoking room.

Dirty nothing works wasnt cleaned ac unit falling out mold on wall paint pealing leaking window phone dosent work or microwave not the same room as in picture

First they give my room away, that I paid in advance for and then tell me it’s nothing they can do because there were no more rooms and I wanted my money back because of an inconvenience they caused, then a room pops out of nowhere and when I went in the room, it appeared cleaned for the most part, then I see this huge cockroach crawling on the door and I said hell no I’m leaving. This has been the most frustrating day here. Unacceptable ‼️

The Staff is very nice and helpful. I booked online but had to give a one hundred dollar deposit when I arrived that I didn’t know of. Although I did get it back when I left. The rugs need a deep cleaning. In the “smoke free” area, it still smells like smoke/cigarrettes. There is a dangerous situation with the water (while showering). It goes really hot and then really cold. I got lost two times trying to find the hotel, even though I was using my GPS and it’s due to a closed road next to it. The floor in front of the ice machine is always wet. It’s a shame that we had these inconveniences, because each room is nicely equipped with Microwaves, Ironing board and iron, blowers, coffee maker, TV and Cable and Wi-Fi. The beds are pretty comfortable, but too high. At least for seniors. (Me) The bathroom was nicely cleaned and stacked up with clean towels and toiletries. I hope you can work on fixing the cons. It’s overall a pretty decent hotel and good price.

I was there for 4 days and 3 nights no came to clean my room. My fiance had to go over to nearest dollar store so we clean our room ourselves.. Very poor service.

Bed was gross, blood on the bed, food crumbs in the couch, the jetted hot tub had black stuff coming out when you turned the jets on. Asked for a different room they wouldn’t, asked for a refund they wouldn’t. Will never stay again. Very disgusting.