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Ulasan Tetamu
4.9/5
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617 ulasan
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Ulasan yang disahkan
Persekitaran4.9
Kemudahan4.9
Perkhidmatan4.9
Kebersihan4.9
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Semua ulasan(617)
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Ulasan kurang baik(1)
Agnes
Jintang Mansion Courtyard Double Bed Room
Menginap pada Dec 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada Dec 16, 2024
Most beautiful place we have stayed in during our China trip. If we ever visit Wuzhen again, we will definitely stay at Splendid Clubhouse. All the staff, from the front desk, to the restaurant servers & concierge, were cheerful & helpful. Food is the restaurant was exquisite. The crispy roast duck is a must-have. Special thanks to 小艾 who made sure we were well taken care of, even when she was off duty.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your high praise and kind words about Splendid Clubhouse. We are truly delighted to know that you had such a wonderful stay with us during your China trip and that our staff and services, especially 小艾's efforts, left you with a great impression. Your satisfaction is our greatest motivation. We look forward to welcoming you back to Splendid Clubhouse on your next visit to Wuzhen and will continue to strive to provide you with an even more perfect experience.Best regards,[Splendid Clubhouse Team]
spydergirl173
Jintang Mansion Courtyard Double Bed Room
Menginap pada Jul 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada Jul 20, 2024
Great rooms and beautiful hotel, perfectly located in Xi Zha. Food at the chinese restaurant is delicious. Breakfast has both chinese and western choices. Would come again.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您的評價讓我們感到無比欣慰,烏鎮錦堂行館始終致力於為每位賓客提供無與倫比的優雅體驗與服務。我們很高興知道您對我們的酒店環境和服務都感到滿意。恭候您的下次蒞臨,我們將不遺餘力為您打造又一段美好的時光。
Han Li Ann
Jintang Mansion Family Room
Menginap pada Jun 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Jun 12, 2024
The service was impeccable from the moment we checked in at the central terminal with a personal butler at our disposal 24x7. All the staffs were friendly, attentive and always eager to help. The location of the hotel is excellent, right in the middle of a busy street yet quiet and peaceful once you are inside the hotel area. We could come back for short rests before continuing on with the sightseeing or shopping. This is very much appreciated when there’s young kids. We totally enjoyed our stay and would not hesitate to come back again for more nights.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,您的美好評語猶如烏鎮水鄉的璀璨夜景,令人難忘。我們非常高興得知,烏鎮錦堂行館與眾不同的服務和獨特的環境為您留下了深刻印象。我們會繼續保持我們的熱情與專注,確保您每一次的到來都像初次般充滿驚喜。期待您的下一次光臨,定會再次讓您讚不絕口。
Pengguna Tetamu
Jintang Mansion Family Room
Menginap pada Apr 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Apr 15, 2024
Wuzhen is stunning, but it can be tough for foreign visitors with the language and admin stuff. Luckily, the splendid house made everything a breeze. Check-in was smooth, and the service was top-notch throughout. They even helped us sort out transportation. When we left, they walked us to our ride. Big thanks for making our stay so great!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for your evaluation of our full five points, we will continue to work hard with your encouragement and support, I believe we will do better! Thanks for your continuous support!
Swee fun
Jintang Mansion Scenic Double Bed Room
Menginap pada Apr 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Apr 17, 2024
Excellent service rendered by friendly hotel’s staff, especially 小余 during our stay. The location of the hotel just right in the scenery area and the room are clean and comfortable. Additionally, the breakfast buffets served were highly sumptuous as we enjoy so much . Will definately recommend
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
EE LENG
Jintang Mansion Family Room
Menginap pada Feb 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada Feb 26, 2024
We are family of 3 to stay in family room. The hotel provides service when you reach tourist Centre. Hotel staff will escort you to hotel and front desk help us carry luggage in and out hotel, really great service for those serve me in front desk.
Their breakfast are really great with plenty of choices of western and local food. Is a must to try these order to make breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Pengguna Tetamu
Jintang Mansion Family Room
Menginap pada Jul 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada Jul 17, 2024
We are a small family travelling with friends. The service was absolutely amazing. WuZhen staffs will assist you starting from checking in at the visitor center. Hotel staffs are always there to help you with luggages. The room itself has amazing view. Their mattresses are smart-mattresses that can automatically adjust the stiffness. We were satisfied with the stiffness so we didn't meddle with it manually. The toilet! They even provide Dyson hairdryers! Breakfast is order-from-menu. It has a wide range of selections from porridge to french toast. We enjoyed the breakfast a lot.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,您的美好評語猶如烏鎮水鄉的璀璨夜景,令人難忘。我們非常高興得知,烏鎮錦堂行館與眾不同的服務和獨特的環境為您留下了深刻印象。我們會繼續保持我們的熱情與專注,確保您每一次的到來都像初次般充滿驚喜。期待您的下一次光臨,定會再次讓您讚不絕口。
Lining
Jintang Mansion Superior Double Bed
Menginap pada Aug 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Aug 20, 2024
Excellent stay , great location and great place. Made special by Grace (xiao Tang)!
Terjemah
Jawapan daripada Pihak Penginapan: 仲夏的涼風吹走炙熱的焦慮,橙色黃昏擁抱着靜謐的小鎮,感謝您遠道而來,感受烏鎮的浪漫與熱情~您的鼓勵是我們努力的動力!很榮幸能為您服務,我們衷心地期待您在不久的將來能再次光臨!
Jawapan daripada Pihak Penginapan: 尊敬的客人:您好!非常感謝您對我們酒店的高度評價和認可。看到您和家人在烏鎮度過了如此美好的時光,我們也感到無比欣慰。遊船安排、行程安排以及餐飲安排等,都是我們努力為客人打造完美旅程的一部分。很高興這些安排能讓您省心,讓您和家人盡情享受烏鎮的美景和文化。期待您和家人再次光臨,我們將一如既往地為您服務,為您創造更多美好的回憶。
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您對小艾以及我們酒店的高度評價!小艾的熱情服務和貼心安排能讓您記住錦堂,我們深感榮幸。我們會繼續激勵小艾和全體員工保持這樣的超預期服務,為每一位客人帶來更加難忘的體驗。期待您下次再來烏鎮,繼續享受小艾的優質服務和錦堂的舒適環境。
Jawapan daripada Pihak Penginapan: 親愛的客人,非常感謝您對我們酒店的青睞與支持!您的滿意是我們最大的動力。我們用心打造中式園林風格的環境與齊全的設施,就是為了給像您這樣的貴賓帶來舒適體驗。小余管家也很高興能得到您的表揚,他會繼續努力服務好每一位客人。您的早餐反饋我們已經記下,會努力優化流程。期待您的下次光臨,烏鎮與我們酒店將再次為您備好美好假期!
Jawapan daripada Pihak Penginapan: 親愛的客人,非常感謝您的高度讚譽!您的滿意是我們最大的動力。我們一直致力於為每一位客人提供貼心、周到的服務,能得到您的認可,小范管家也會倍感欣慰。期待您的下次光臨,我們將一如既往地為您竭誠服務,願您在之後的旅程中一切順遂,常回“家”看看!