The Westlake

衹是個民俗，價格貴的離譜

Just back from a week stay here, and have to say the place is amazing! Very spacious, clean and close to all the essential amenities. Stayed in the bye felicia suite and it was gorgeous. 3 bedrooms, one large main bedroom, and 2 rooms with nice big beds. The beds were so comfy, which is always welcoming on holidays. Such a great location, with a bakery, drug store, pizza shops to name a few! Street car was right outside the door which was defo an added bonus! A great place if holidaying in Toronto!!!!

I can say this hotel is home away from home, Location is perfect walking distance to parks and not far from down town Toronto by car, Quite and safe area, Easy communication and clear instructions from the administration, Very clean and comfortable with equipped kitchen, Thanks for thinking of all the details to make our stay in your hotel so special,

If you're seeing this review. Please, don't waste your money in this pit. Where to even start... Booked a room for three people on March 26th 2023 for a suite with two queen beds for Sept 19-20 through **********. Got in today.. September 19th 2023. Received a one bed room. Not a suite, a very small room. I called the contact number provided and the woman who answered was very rude. Seemed extremely annoyed I was calling, told me management would be in touch I asked when and she said "when they get in touch" 20 minutes later the manager calls and basically says "that sucks" but I booked through a 3rd party and it's not there issue but then told me if I couldn't make the room work I was welcome to leave because I was getting money back anyway. Now I'm in a city I'm not familiar with, one bed, three grown adults The room was filthy. Stains on the blankets and the rug hadn't been cleaned or even vacuumed in ages. There was hair all over the bathroom and it smelled very strongly of smoke. There were cigarette burns all across the curtains. The fridge smelled and was sticky. Got a hold of **********. They tried to reach out to the manager of the hotel and they were hung up on multiple times. Needless to say we left. Please be careful before considering this hellhole.

I would NOT recommend staying here, until they have their rooms exterminated. We did a pre-Valentines stay at this hotel this past weekend. We had stayed at the Westlake previously, and we were very impressed. This time, however, was a different story. The hotel has started to break down. There were numerous minor issues, the shower leaks into the hallway, the was no coffee maker in the room, the towel rack had broken off in the bathroom... We didn't mind any of these things, as we understand that this happens over time. We slept, and had no complaints. There was no noise, the bed was comfortable, the pillows are fine. Unfortunately, when my girlfriend woke up, she had numerous locations of small bites on her. The bites are on her forearm, legs, chest, butt, side... essentially all over her. I have twice messaged the manager, Andy, and received no response.

Would recommend this place for a fun weekend getaway. Room was very impressed better then the photos. Booking and check in was seamless and convenient. Great location. Can’t beat this price better than any fancy downtown hotel. A nice hidden gem. Even found a bonus roof deck that we didn’t know or wasn’t listed on the site. Great for dinning and enjoying wine under the stars. I’ll be back

Good luck getting a hold of the manager at this place as i've been trying for MONTHS with no response to get resolve an issue with checking in. Their call centre will take your number, guarantee that the manager will contact you as this "hotel" has NO direct line to anyone at the hotel. it's an absolute farce

Take time to read all the 1 star reviews they all match and is accurate, make you think that all the others are fake? …horrible service, we check-in around 4:00 and we only had 1 towel after multiple request to have more since we were 4 (same as our reservation) I had actually had to be rude to get some as it was 9:00… take a look at the pictures it self explanatory… it was the only time we sleep with our cloths on with socks because it was disgusting. We will NEVER return. This is NOT a boutique hotel.. so many other choices around… and this hotel is on top of a **** shop and a night club… so yes the rooms smells like **** and not quiet at night.

My wife and I booked a room but had to cancel. They have purposefully ignore our request and will not return any form of communication, email, phone,etc. Do not book here is your have the slightest chance of needing to make a change of rebook. They will not get back to you in purpose just so you lose your money. Terrible company.