Hotel berhampiran Hawaii Playa, Torremolinos

Arrived at 1am. Night receptionist wasn’t sure what the room layout was (I’d called ahead to book a family room, with the two separate sleeping areas). He gave us directions to the room, we followed the signs, but couldn’t find it. I returned to reception, was given the same useless directions and still couldn’t find it. Returned again to reception, he asked the security guard to take us to the room. The security guard couldn’t find it either! Returned to reception again - the receptionist phoned elsewhere for help with directions and was eventually able to direct us to the room (which was in a different part of the hotel and not as shown on the signs) 50 minutes later. Got there to find we’d not been allocated the correct room. Back to reception again, to be told nothing could be done until the morning. We were offered an alternative room the next day. It’s ok, but the internal sliding doors keep sticking and the bathroom smells of sewage. Also apparently all the family rooms with the two sleeping areas are on the side street at first floor level, so a bit noisy and not a great view. Kids sofa bed has springs poking into them when they lie down, might be ok for very young children. But not great for older ones. Double bed is ok. Would prefer it if sheets and pillowcases were changed daily. Breakfast has a decent variety, but as with our previous stay at the Don Pablo next door, most of the hot food is either cold or tepid at best. The chef arrives with an oven tray of hash browns, but somehow they are cold and a bit dry. I’m starting to think things are cooked the night before. I’m glad we didn’t choose all inclusive. There are lots of restaurants nearby and everything seems to be open in October. The pool areas are nice, however every encounter with the lifeguards has been negative. They all seem to have an aloof attitude. Towel policy is ridiculous. You have to put a deposit down for pool towels at check in and they are meant to last the length of your stay. If you do want a fresh towel though, as you would, they charge €1 each time, which wasn’t made at all clear when we checked in. The towels stink and are musty. Probably because they spend a week lying around damp. Our room has no rail to dry anything on the balcony and it’s in the shade and not warm in October, so they’re never going to dry. The lifeguards jump on anyone daring to throw a ball or take a toy or inflatable into the pool. I get that this might be an issue at the height of summer when the pools are busy, but there have only ever been a few people braving the freezing cold pools at any one time and they are mostly children. What’s the harm? I’ve seen several different children being told off and taken to the sign and told to read the ‘rules’. The indoor pool is a totally different matter. It isn’t lifeguarded and is complete mayhem! Balls and toys being hurled around. Adults trying to enjoy the jacuzzi or swim and being jumped on. The floor is dirty and doesn’t seem to get

This was our fifth stay stay at The Boutique Essence Hotel, we arrived early from the airport so our room was not available as we knew it wouldn't be so we left our cases for later. Everyone knew us from previous visits and made us feel like very welcome. When we finally got the key to the room there was a slight problem with the sliding door we mentioned it to reception and someone came straight away and the problem was duly dealt with. We just relax around the pool and the jacuzzis through the day and if we want a drink get one from the bar. All the staff are great and are approachable. We ate in the restaurant and the food is superb with plenty of choice. On the roof is the Space Monkey Bar which was great to sit and have a drink and look out to the sea. They do food up there but we have not tried it but the steaks look lovely. Highly recommend for relaxation.

I had a sea view room, but my balcony didn't get a complete view. The view is better from the infinity pool. I had dinner at the hotel. €18 is not bad for the amount and variety of food. The food was good, tasty. The room was average. Clean linen. The pillows are long and wasn't the most comfortable. There was just one pillow so no other pillow to exchange. There was a kettle and tea. There was no coffee. The airvent in the bathroom is either not working or not doing a good job. My balcony mostly overlooked the pool. I was satisfied with the view. The gym is not so big and extremely stuffy. The aircon is not working. The spa was nice. Late afternoon were a good mix of guys. The spa is only open for 4 hours. I wish the spa was open later. You need to walk a few steps down to the beach. There is another property in front of the hotel before you get to the beach. The hotel is walking to a lot of bars, restaurants and clubs. The station is close by. The infinity nude pool is a nice feature. Both swimming pools are fairly cold. During my stay the water was a bit cold, the water is not heated. It was October.

Hôtel superbe ( piscine, room tour ect…) Salle de bain assez petite mais le reste ça va. Les prix des services de l’hôtel sont abordables. Parcontre je tiens à souligner que les noirs ne sont pas des bêtes de foire, les regards incessants des clients nous mettaient mal à l’aise c’est très dommage pour l’hôtel et L’ESPAGNE. Merci.

Friendly very clean hotel. Breakfast ample and varried. Staff were fantastic, the room was also fantastic. I'm going back definitely. The bed was to my taste with a see view room at a very reasonable price. The facilities were wonderful, although there is no bar at the hotel there are plenty within 30 meters of the hotel, also a supermarket next door. The beach is a five minute walk.

We stayed at Sol Principe for two weeks and it was brilliant! The hotel is built for families, there is so much going on for kids, activities in the pool every day, kids club, mini disco etc. The pools are lovely, the whole hotel is really clean, the staff go above and beyond and are so friendly! We did all inclusive and the food was excellent, I don’t know how reviews can state otherwise, there is so much choice and every day there is a different theme! Our favourite was the seafood and Sushi. There is also an ice cream and picnmix bar for kids which is brilliant! The evening entertainment was good especially the circus show and the live soul band. The only thing that we would change is, as soon as the evening show finishes at around 10.45 the lights go off and the staff start clearing away, on the weekend the show continues until around 11, but again after the show all the lights are turned out at 11.15 and most people feel they have to leave. Even on holiday with kids it’s nice to be able to stay out until at least midnight and have a drink but you will be sitting in darkness.

El hotel está muy bien, buena ubicación, comodidad, las vistas y todo perfecto. Comida rica. Pero lo realmente DESTACABLE es el personal, son muy agradables, amables en todo momento, muy eficientes. Desde que entramos por la puerta en recepción nos han explicado todo fenomenal y todos los empleados son un amor. Volveremos seguro. Muchas gracias por todo ❤️

The most bare hotel I have been to. Kettles need to be rented for a charge + deposit. There are no cups or cutlery in the room. Mini fridge is empty. I think I can understand why the hotel went for such measures given the crowd that is staying there - too many wild screaming Britons. Breakfast tables have nothing but a cloth. Lounge chairs are bare plastic making them very uncomfortable to use. Most of the chairs are in fact not available for use because guests dump their towels to reserve them and then not show up for hours. Staff allow this behaviour. The loud entertainment went on till 23:30 (accompanied by partying guests next door) so if you want to sleep any time before that - forget it, it's like trying to sleep inside a night club. Beach towels are not provided, bathroom towels cannot be taken out so if you didn't bring your own - tough. It is a beach property but the beach is private and hotel guests do not get any discounts. The shower was hot and had good pressure but there was hair left in the drain. Beds seemed good at first but I woke up with back pain. Went up to take a look at the roof terrace which looked lovely but we didn't stay for a drink. All in all the hotel was not for us and certainly would not recommend it if you are looking for a relaxing place.

1 nacht verbleven lekker dicht bij de airport ontbijt was simpel maar goed kamer was schoon en personeel was vriendelijk. Bedankt voor alles

Just got back from the most amazing holiday as a family of 9 in 3 rooms the hotel staff can not do enough for you and the entertainment staff go above and beyond our 10 year old twins have not stopped.. It's central to everything and the water park and selwo marina is a must.we only got back today and are already looking at booking next year. Never have we been so sad to leave somewhere 7days is not enough thank you for memory's that will last a life time.