Enter St Elisabeth Suites & Spa

房間有個客廳還蠻大的，客廳有沙發床，餐廳廚房都是連着的，廚房還有洗碗機的，蠻好。 出門走七八分鐘就有一個超市，買東西回來自己煮很方便 唯一的不足就是，如果客廳要睡人的話，那個窗簾不夠寬，擋不住外面的燈光，晚上睡覺有點亮

The St Elizabeth Suites ended up being quite disappointing largely because of the poor service The hotel is located 10-15 minutes out of the town which didn’t particularly bother us as it is a pleasant walk if you take the higher road. Other pluses was that the spa was pleasant and nicely designed, beds comfy (though single duvets on double bed!) On the negatives: 1. We stayed for four nights and despite complaining every day our room only got serviced once – we constantly had to go out to ask reception for basics such as towels and loo roll. We weren’t the only guests experiencing this as we witnessed other complaints. We stayed over New Year, but you can’t expect to inflate the prices and halve the service! 2. Our 2 bed apartment was not particularly comfortable and could have been designed so much better. No clothes storage at all. 3. We booked our tours through Enter Adventures (through the Hotel) as expected this to facilitate changes if tours get cancelled. The reality is the Hotel does not take any responsibility for the tours and I would recommend booking directly with the agents. We had a northern night tour and checked with the reception several times over the course of the day as we heard that other tours were being cancelled because of the weather. They assured us that “their “ tour was running. We waited for 45 minutes in the reception for our pick up before being told that it had been cancelled- via an email that had gone into junk a few hours earlier. By that time, the alternative tour offered by the operator had been fully booked. I would definitely book direct through a reputable agent to take control of the booking rather than have a false sense of security that Enter is looking after you. 3. The breakfast was pretty poor and we ended up going in to town for a decent coffee and pastry. It was self service coffee from a big urn. 4. There was a nice view from The top floor but it didn’t seem to be open apart from breakfast and only had restaurant tables. A shame they didn’t make it more comfortable and available for lounge use. 5 There were a couple of nice members of the front desk team who seemed knowledgeable but they were matched by a couple who were new and didn’t seem to have any knowledge about the hotel or Tromso.