Hotel berhampiran Sørøya Havcruise AS, Tromso

The hotel's staff deserves a special mention for their exceptional service. Each staff member I interacted with was friendly, knowledgeable, and went out of their way to ensure my stay was as comfortable and enjoyable as possible. Their recommendations for local attractions and eateries were invaluable.

Location was by the harbour and really in downtown Tromso - walking distance to many restaurants and shops. Also where many tours have their pick up - so it's really convenient. Check-in staff was really polite and helpful - appreciate that. Room was also very clean and well maintained - though the toilet felt slightly dated. Overall, highly recommend.

The place is really great, just at the centre of Tromsø, next to the beautiful port and the bus centre; the restaurants next to the hotel are amazing as well. My breakfast was included, and I really enjoyed the breakfast, lots of choice with great flavors! Strongly recommended!!!

Breakfast is good. The location is good but not the best. The WiFi connection keeps failing after some minutes.

Una experiencia maravillosa, el hotel está situado en el centro, a 1 min de las salidas de las excursiones y rodeado de tiendas y restaurantes. La parada del autobús del aeropuerto está en la puerta del hotel. Todos los días limpian la habitación, hacen la cama y nos dejan toallas limpias. En la habitación tenemos un hervidor de agua, con vasos, té, azúcar..... Todo lo necesario para que te puedas preparar un té o café soluble sin salir de la habitación. En el baño hay secador de pelo y gel para la ducha. El desayuno es tipo buffet, muy variado y por las tardes ofrecen gofres y té gratis para merendar. Sin dudarlo volveremos a reservar este hotel.

Stayed for 2 nights! The room was cosy, and cute. The bed was really hard though, but the pillows were thick and soft! It was tidy and clean, and the bathroom was great with good pressure in the shower! The rooms had a TV with chromecast! Also the lights in the room were easy to control :) The hotel is really close to airport and traffic, but it's well isolated so we didn't get bothered by the noise of the traffic. As mentioned the hotel is close to ”jekta”, just a few minutes walk. And it's not a long drive if you prefer to bathe at ”Tromsø badet” It's easy to get there by car, but if you don't like driving there is a bus stop for route 28 right beside the hotel which makes it easier to travel to the mainland and back. Reception, bar and breakfast is at the top floor, with lot of room to he social or just enjoy the sight alone. They also had board games you could use! The only REALLY minus of our stay were that the service were a bit slow. We asked for help with the TV several times without luck. But I am not to mad about it due to few personel and high workload while we were there. (And the personel were really nice and polite) The hotel may wanna make an easier note that breakfast is NOT included in the room (as they traditionally are in tromsoe). And also how much breakfast cost! On your website it only says when breakfast is served (and that it's free until March 2024, which it were not). We were informed in the morning breakfast was 199 NOK per person, luckily with shopping center close by, and food market breakfast is easy to acquire. To sum it up: will stay at the hotel next time as well!

Easy to locate and walking distance from bus stop and supermarket. Got to do self check in on ipad and mine keep having error. The hotel guy at counter helped me with check in and want to charge me for the hotel room which I had already paid via Trip app. Pls be careful if you're doing manual check in with the hotel staff. Decent size for 2pax but opening 2 luggages was quite an issue because of limited floor space.

Hotel ist super direkt am Hafen gelegen und drinnen sehr ordentlich und sauber - nur von außen sieht es etwas abgenutzt und dreckig (Möwenkot) aus. Es gibt Kaffee und Tee sowie Wasser den ganzen Tag und Verpflegung (Kuchen und sehr gutes Abendessen) inklusive. Wir würden jederzeit wiederkommen!

The location is very good if your main motive behind visiting Tromsø is to see the Northern lights. We saw the magical aurora dance just outside our explorer cabin on our first night during our stay. The cable car station (Fellheisen) is a 15 minute walk from this site. The nearest bus station is about 700 metres away but it is a bit of a hill climb. So, people with backpacks and rucksacks are good but dragging a suit case might be a task. The cabins are extremely well maintained with almost all amenities that you would want. The staff are very polite and helpful. We loved the service building where we could literally cook our own food any time of the day. Last bust of course not the least, the jaw dropping views of the surroundings. We were awestruck wherever we looked around from our cabin or from anywhere in the site. I highly recommend Tromsø lodge and camping!

Great location in the middle of the town - but hotel - our room at least (room no. 303) - was overdue for a refurbishing - small, dark and uninviting , especially the bathroom - fiber duvet and pillow of poor quality. Cleanliness in the room was as good as can be expected for a run down room - but the public areas could definitely use a good clean down - not up to the standard that we have experienced in other Scandic Hotels. The hotel was fully booked, so change of rooms was not possible. The staff came across as inexperienced and the hotel felt understaffed. Good breakfast as usual - but crowded and insufficient seating. All in all this stay was a disappointment - and not close to being money’s worth. If we hadn’t prepaid our stay - we would have looked for a different place to stay.