Hotel berhampiran Telemuseet, Tromso

We didn’t stay at the Ami Hotel, but booked an intimate trip for 5, to hunt for the Aurora. Pick up and drop off either outside the Ami Hotel. On arrival at the hotel we were given warm clothing and boots. Our driver and guide, Sarah, was great, originally from Wales, she was very knowledgeable and told us interesting tales of Norwegian folklore, talked about the different locations that she’d travelled to for great views of the ‘lights’. She was very friendly, and brought fold up chairs to have hot drinks, sausages to toast around a firepit and also doughnuts. Sarah drove us to a few spots and saw the wonder of the ‘Northern Lights’. She also took photos of our group which were great. I would definitely recommend this tour.

Hotel ist super direkt am Hafen gelegen und drinnen sehr ordentlich und sauber - nur von außen sieht es etwas abgenutzt und dreckig (Möwenkot) aus. Es gibt Kaffee und Tee sowie Wasser den ganzen Tag und Verpflegung (Kuchen und sehr gutes Abendessen) inklusive. Wir würden jederzeit wiederkommen!

The hotel's staff deserves a special mention for their exceptional service. Each staff member I interacted with was friendly, knowledgeable, and went out of their way to ensure my stay was as comfortable and enjoyable as possible. Their recommendations for local attractions and eateries were invaluable.

Location very convenient airport bus is nearby. Hotel staff are very friendly and helpful supermarket is nearby. Breakfast are very good many variety.

Location was by the harbour and really in downtown Tromso - walking distance to many restaurants and shops. Also where many tours have their pick up - so it's really convenient. Check-in staff was really polite and helpful - appreciate that. Room was also very clean and well maintained - though the toilet felt slightly dated. Overall, highly recommend.

did not enjoy the stay here. it's shown on Google maps as a top-rated 4-star hotel and for the price, we were expecting much more. our overall experience is best summed up by saying that the stay was similar to that of a 3-star hotel in the better end, but not worth its price. we ended up wishing we had tried clarion hotel (our alternative with the same number of stars). firstly, the staff were not friendly or helpful at the reception. we arrived in tromso a few days before our check-in (as we were going on a cruise first), and after confirming our hotel reservation with the reception, we asked if we could leave the luggage for a few hours before our cruise started. the lady serving us just pointed to the baggage area and said it was full and did not offer to help or even suggest any alternatives. from that interaction alone, we already felt that this hotel would not live up to our expectations based on its price and Google reviews when we finally checked in, the reception staff was once again neither friendly nor helpful, although she was more polite than our previous encounter. our room was clean, but small and we struggled to open both our luggages. the tv is old and the picture is poor with no apps such as netflix/disney+/etc., and no option to cast from our computer / mobile device. breakfast was included and was quite decent. but otherwise, everything else was just fair despite being priced at a 4-star hotel range, and hence our impression is that this should have been given a 3-star hotel rating and price

Located in city centre, but room was small for the price. The good thing is they allowed us to checkin before time, which is the first time happened to us.

Hotel liegt sehr zentral und ist einfach aber zweckmäßig. Personal ist sehr freundlich und es gab ein Top-Frühstück! Würde ich wieder buchen.

Breakfast is good. The location is good but not the best. The WiFi connection keeps failing after some minutes.

I didn’t read my email. They sent an email after 8pm informing us our key details as we check in at 11:15pm. Everything is so good, key pick up, drive to room and park beside our cabin. U can view stars from the room ceiling window. There’s a balcony with table and chairs, view of snowy mountains, damn beautiful. We drove out at night away 20mins from cabin and found our fist northern lights at 1:20am super excited!!! This lodge is fantastic we will back to stay if we come back to Tromso.