Hotel berhampiran Hall of Champions di Tucson

還行吧哈哈哈

When we arrived at 3 o’clock check-in, our room was not ready, we had to wait till 345 until we check in. And then service at the front desk was sp****, so you had to call to see if someone would answer and come to the front desk. 

環境可以，停車方便，服務員很有禮貌，特別是停車收費員很熱情

I've attached the unanswered email I sent to the owner. The staff of this establishment stole from my room and did there best to dismiss me without addressing the fact that their employees are theives. From a conversation I heard amongst employees this sounds to be a regular occurrence so no wonder they would want to keep this on the DL. I'm going to keep sharing my story until either the owner calls me back or I bomb this businesses reputation with the honest to God truth. Hello Mike, It pains me to say it but I am certain one of your staff has stolen something from me. Let me start off with my process of checking in. My fiance and I took separate cars for a business trip and ended up arriving more than an hour apart at your establishment. When I arrived the staff was frantically trying to issue a refund to all the patrons who were given false information by booking websites that there were still rooms available. Even though I had stated I booked a room 3 days prior to arriving they insisted on answering calls and helping the folks who had arrived to find the room had paid for was not available. This much I could understand as they would need to find a new place to stay for the night. So I patiently waited for an hour to get my room key. When I finally got my room key it WOULD NOT UNLOCK THE DOOR. I returned to the office and requested they check to make sure they gave me the right key. They gave me a new one and that one didnt work either. A staff member kindly let me into the room so I could offload my bags and took the key I had to go check on it. 20 minutes went by and it was nearing 11 pm and I still didn't have a key so I went back down to the lobby while my fiance waited. Finally someone came in and helped the other staff (I believe this person to be part of ownership from what I was told later by another employee) He muttered something about the key assignment being ”screwed up” to the other employee then handed me a new card which worked this time. A total of 4 times I had to request my card be replaced. Now I was starting to get frustrated. The next day after returning from work (almost 12 hours) I come into the room to see the towels were swapped l, the trash has been taken out, and so was a brand new 5th of Chivas scotch I had left in the freezer. At first I was I disbelief that someone had stolen something from my room so I checked around the room to make sure I wasn't mistaken then my fiance discovered her purse had been gone trough (lucky for us she had her valuables on her person) I informed the staff then they stated ”they'd make It right” so I had requested your contact information from them because that to me sounds like ”I'm going to fix this before I lose my job” So I am writing this email to you so you are fully aware of the kinds of employees you pay. Now I want to ask you what it is you would do to ”make it right” because as it stands I will not ever be returning to this utterly mismanaged establishment and the folks

Super beautiful hotel! Definitely felt clean and sanitizer. My only hang up was 2 of the desk employees seemed to be annoyed. Other then that, I loved it. Right off the 10, super easy to get to.

Good. Will stay again.

$100 holding fee the second stay not the first....don't like it

With a stay at AC Hotel by Marriott Tucson Downtown, you'll be centrally located in Tucson, within a 5-minute drive of University of Arizona and Tucson Convention Center. This hotel is 5.5 mi (8.9 km) from Tucson Mall and 6.4 mi (10.4 km) from Davis-Monthan Air Force Base.Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.Take advantage of the hotel's room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Tucson? This hotel has 1851 square feet (172 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 46-inch Smart televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.

The room is ok with a park view and therefore rather quiet. However the breakfast needs some improvement. Food hasn’t been refilled as often and the waffle machine and yoghurt machine are not functioning well!

酒店挺好的，除了第二天沒有換浴巾