Comfort Suites Airport

We stayed just one night at the Comfort Suites Airport in Tucson. It was nice to see some parking spots up close for gold and platinum members. We booked a non-smoking room. The room wreaked of smoke. There were all the fixings for making coffee in the room (coffee packs, cups, creamer, etc.) but no coffee maker! I mentioned it to the person on duty and he said, “wow, I guess the last people took it.” There were no blankets on the beds or in the closet. Breakfast was from 6-9. We went down around 7:00 and there was hardly anything left. No napkins, no cups, no danish (even though there clearly were some there recently). The coffee in the dispenser flasks had coffee in them, but it was ice cold (leftover from yesterday???). I asked the young man at the desk if he could do some replenishing, and he said “we’re out of napkins.” He went off to find more danish, cups and napkins and came back with the end of a roll of paper towels and some cups. Thankfully, they had some nice sausage, egg and cheese croissants to microwave. The microwave, however, had melted cheese all over the plate inside. The cranberry juice was actually water. The hair dryer fixed to the wall in the bathroom didn’t work, so I asked if they had another one. The young man at the desk checked and there was none, so I asked if there was another room I could get into just to dry my hair. He was nice enough to give me a key to the room next door. To my surprise, it did NOT smell like cigarettes, it DID have a coffeemaker and the hair dryer WORKED! Other than that, it was a pleasant stay.

I drove up with my family for a business trip and arrived late at night. As soon as you walk in there was an odd smell which I should have taken as a red flag and left. Check in took some time and I was given a room at the second floor (211). I am part of the Choice hotel and stayed in multiple locations without disappointment but this was a terrible experience.. The sheets were dirty and one of them even had drips of blood. Luckily I had a couple of blankets on my car and brought them down so my two daughters slept on the floor. We were tired and it was too late to find another hotel. Next day, I went to work at 5AM and saw two mysterious people handing outside which was another red flag. I was planning on leaving work before 11 so I could check my family out, but unfortunately got back around 12. When i got there, this man was nocking on the door loudly and counting to 3 to open the door, where my wife and two young daughters were waiting for me. I asked him to stop but he started yelling at me saying that I act like I own this place. As I opened the door my family was in there terrified because of this man by the name of Patel who supposedly is the owner, was knocking on the door and trying to get in. Fortunately got there on time and had a conversation with this man but he was very rude and started saying he wasn't afraid of me. I believe choice should have a conversation with this man because I am sure if he would have forced the way into the room my wife would have shot him (We have license to carry). Terrible experience for me an my girls. No breakfast, even if it had by the look and smell of the hotel we wouldn't have eaten anything. Choice hotels, please look into this ASAP.

Buen hotel. Pasamos solo una noche. El registro fue rápido y sin problemas. Cierto limpio, amplio y cómodo. Tal vez las almohadas ya necesiten renovarse. Está cerca del aeropuerto, pero no sé escuchó ruido. Lo único malo fue que el desayuno usual no estaba disponible. Tal vez por Covid-19. Por el precio que pagamos fue una buena opción.