Pengguna Tetamu
19 Februari 2022
I would give this place is 0 Stars if I could Andrew the manager here is Unacceptable and unprofessional. I moved in to my first room here my 6year old brought me a pill, she found on the floor that was Nov. 6th he's stated he would talk to his staff and agreed it wasn't OK. I moved on with my life. Since then the following have happened. I brought it the Regional managers attention (jamie). He has cussed at me while dealing with me or others most of the time 99.9% it's not what he says it's how and I've heard him talking about Residants and staff. I've put in a work order three separate times for my shower vent be fix i was living the handicap unit andrew said both times someone would come and it never happen until another staff member put it in the maintenance was in there within 24hrs even seen him do other unsetting things like look in windows. I leave and return often I work emergency roadside and I've seen and heard so much and I stayed out of it mostly while other residents have had problems because he wrongful attempts to evict people. I moved rooms and in my new room I took pics there was nail on the floor my 6year old brought to me I have a 2 year old as well I brought it to his attention as well as attempted to tell him about the rest of the uncleanly manor the room was in and he told me if I didn't like it I could leave. This is my daughter's life she could've died swallowed it or someone else's child could have I reported to the Regional manager and asked for a name and number above her she refused repeatedly said it's a chain of command thing I'm a vet, I'm familiar with chain of command. However she wouldn't even give a name nor number just told me the will be reprimanded but can't tell me how She also stated that she is already talked to him About some of these problems So I believe the next step should be this man should be fired and I want a number above her or the owner Because the way I see it if I was owner I wouldn't want want my customers being treated like this is a fraction of wants happened while I've lived here the Regional Manager asked if switching to there other hotel but I've heard it's worse plus why not deal with your manager cause it's his job to walk through before it's rented. I came to at the very least respectful given the circumstances because my 6year old found a pill my 2 year could've found it died and now a nail and there's no even an apology Unacceptable behavior. In addition to that the Regional manager said she thinks someone else is in my ear and that's why I'm pushing issue and no it's kids life I'm not happy and determined going to I want something done thisnt OK Literally got him on video be careful renting here. I even feel like there Repercussions for me writing this but I don't care something has to change he Literally laughed at me when I said I was going to corporate review the footage on the camera ! So much more plus video and pictures sad that this what get allowed long list of complaint
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