Tulsa South Medical Hotel & Suites

Property under construction and was not notified about this until after we arrived. Noticed pest issues and notified the front desk. Was informed that management would contact me but not sure if they will. Could be a nice place to stay if some TLC WAS AVAILABLE!!!

The neighborhood is a little rough and there’s construction going on inside the hotel but otherwise we love the room

Room was nice size, staff was nice and pleasant but AC was not working in our room so it got warm and very stuffy. I know they are under renovation but did not make for a good stay.

Check in was very smooth, staff were super nice. Hotel was under construction but that did not affect our stay at all. Our room was just ok. Our family travels a lot for our daughter’s dance and we’ve stayed in a lot of hotels, this was ok. It was not the worst place we have ever stayed. The room was set up weird with a wall between the couch and beds. The tv was in between and so it was awkward to watch tv from both places. The beds were small but comfortable. Pillows were comfy. Breakfast was a standard hotel breakfast a few hot options and the regular toast, bagels, etc.

The room was very spacious and comfortable. Beds were decently firm. Love the separate seating area and the kitchen/dining area (microwave, fridge, and sink). Love that the sink had a wide counter space that was outside the bathroom. The free newspapers were a nice touch. Be advised that checkout is 11am, even though this website says 12 noon.

Rooms and public spaces were clean. Condition generally good - bathroom had sagging wallpaper and such, but renovation is underway and I assume that is being addressed. Renovation was not an inconvenience at all. The black out curtains were smaller than the window, so not highly effect.

This hotel is being renovated - but our room which I’m assuming had been renovated was still under construction. Electrical outlets were missing from the wall, Sheetrock dust was on counters, sheets were old and threadbare, door of room had not been fully painted - only touched up. The room felt dirty and old.

We were disappointed in our stay. The walls in the bathroom were dirty and usual amenities that one can get in other hotels, even less expensive ones, were missing. The ice machines were not working, There were no extra towels or bedding and when we called the front desk for some we hung up after being on hold for 10 minutes. The guest parking was up several levels and on the opposite side of the hotel than the rooms, so getting to our room was a long walk. At 11:30 pm there was a fire alarm and a recording telling us to exit the building using the stairs. We and other guests did so, but once outside there was no direction given by any staff. The guests decided to go back into the lobby as the fire department hadn't even arrived. We all stood and sat in the lobby and never received any direction from staff. In fact, they continued to check in a new guest and ignored all of us standing in the lobby. Another staff finally arrived and guests started to walk back to the elevators, but we were never given an all clear. Finally the fire department arrived and was told that a staff member had walked the building and they were not needed. Thankfully, they came back in to assess the situation and determined that all was ok. Still no information was given to the group at all. We all had to ask for ourselves if we could go back to our rooms.

I booked a double room almost a month before this trip, I had 3 adults traveling in my group. When we checked in and got to the room it was a king with a sofa. I went back down to the desk and was informed they were completely booked and didn’t have any doubles left. I told them I booked this over 3 weeks out for that reason. Nothing they could do, sofa was a sleeper. One of our group said they would sleep on sofa. Said sofa was very uncomfortable, the room was very crowded with sofa opened to sleeper. Breakfast had limited options. There was no water as an option as a drink at the breakfast. I was charged an additional $25 from what I was charged with *******. Will be calling this morning to see what the deal is with that.