Era Hotel & Spa Tulum(Era Hotel & SPA Tulum)
1 malam
Bilik dan Tetamu
1 bilik, 2 Dewasa, 0 Kanak-kanak
Semua Penginapan di Tulum
Era Hotel & Spa Tulum
Era Hotel & SPA Tulum
C. 6 Sur, La Veleta, 77760 Tulum, Quintana Roo, Mexico
Lihat Peta
Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 3.7 mi (6 km) from Tulum Mayan Ruins and 4.2 mi (6.8 km) from Las Palmas Public Beach.Lihat Lagi
Kami Memadankan Harga
4.2/5Sangat Baik·Kebersihan: 4.3
Kesemua 27 Ulasan
Kemudahan
RestoranBilik bebas alkohol (atas permintaan)Kolam Renang Luar BangunanSaunaSpaBilik urutLetak Kenderaan PersendirianPercumaPerkhidmatan ambil di lapangan terbangPerkhidmatan ulang-alik lapangan terbangStoran bagasi
Semua Kemudahan
Persekitaran
Lapangan Terbang: Tulum International Airport
(38.8km)
Mercu Tanda: Iglesia Biblica Bautista Fundamental Independiente Jesus Puerto de Abrigo
(110m)
Mercu Tanda: Extreme Control Adventures Tulum Paddleboarding & Kitesurfing
(220m)
Peta
Bilik
Ulasan Tetamu
Polisi
Perkhidmatan & Kemudahan
4
bilik deluxe, 1 Katil Saiz Raja, pemandangan kolam renang
1 katil king
Wi-Fi Percuma
Dilarang merokok
Bilik Mandi Peribadi
Bar mini
Tuala
Pemandangan kolam renang
Semak Ketersediaan
9
Bilik Keluarga,1 Katil Saiz King,Pandangan Kolam
1 katil king
Wi-Fi Percuma
Dilarang merokok
Bilik Mandi Peribadi
Bar mini
Tuala
Pemandangan kolam renang
Semak Ketersediaan
6
bilik standard, 1 Katil King Size, pemandangan kolam renang
1 katil king
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bar mini
Kipas elektrik
Tuala
Semak Ketersediaan
12
Superior Room, 1 Katil Raja (King), Pool View
1 katil king
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bar mini
Kipas elektrik
Tuala
Semak Ketersediaan
Ulasan Tetamu(27)
4.2/5
Sangat Baik
Ulasan Yang Disahkan- Kebersihan4.3
- Kemudahan4.2
- Persekitaran4.2
- Perkhidmatan4.2
Pengguna Tetamu
20 November 2023
The hotel maintenance is excellent. They make sure you have a pleasant stay. The staff is generous and highly recommend for everyone travelling to TULUM.
Terjemah
Vanessa
23 Ogos 2022
Struttura molto accogliente consigliata per chi decidere di alloggiare per pochi giorni a Tulum.
Personale disponibile e competente ( un ringraziamento alla signora della reception che ci ha aiutati nella risoluzione di un problema).
L’hotel dispone una bella piscina ma che per manutenzione noi non abbiamo potuto utilizzare.
Lato “negativo” è la colazione che viene servita esternamente alla struttura con formula non a buffet e potendo scegliere solo un piatto tra quelli proposti insieme ad una bibita ( succo) e caffè.
Terjemah
Pengguna Tetamu
11 Ogos 2024
If only I could give this hotel 0 stars I would LOVE to. This hotel SCAMMED out of thousands out of small family that owned business in Petaluma. The two ladies named Katherine silveira and Kristi Leach, used them for their FURNITURE that they used for a staging job they did for them in San Rafael. They never made them sign a contract which was OBVIOUSLY needed so they can return their furniture. AND it was their first time there!! Till this day the hotel still has their new furniture they used for their staging homes and never paid them back! These two ladies have 25+ years of experience selling and staging homes. They should obviously know BETTER by now. They EVEN OWN a whole million dollar home &. Watch out because they will use fake lawyer info and lie throughout everything!! So I recommend not doing any business with these two ladies.
Terjemah
Pengguna Tetamu
8 Ogos 2024
If only I could give this hotel 0 stars I would LOVE to. This hotel SCAMMED out of thousands out of small family that owned business in Petaluma. The two ladies named Katherine silveira and Kristi Leach, used them for their FURNITURE that they used for a staging job they did for them in San Rafael. They never made them sign a contract which was OBVIOUSLY needed so they can return their furniture. AND it was their first time there!! Till this day the hotel still has their new furniture and never paid them back! These two ladies have 25+ years of experience selling and staging homes. They should obviously know BETTER by now. They EVEN OWN a whole million dollar home🤦🏻♀️. Watch out because they will use fake lawyer info and lie throughout everything!! So I recommend not doing any business with these two ladies.
Terjemah
Pengguna Tetamu
29 Februari 2024
The hotel is very aesthetic, and the rooms are nicely presented with Tulum style decorations, and are big and spacious and have air conditioning. The pool in the middle of the hotel is also a great feature, but a bit dated with a crack in the middle. The hotel had a problem with its boiler and water supply during our stay. The shower is not reliable and runs hot and cold sporadically. One evening the water stopped working altogether. We complained to the reception and had to wait for hours outside our room as the water stopped working in our flat and we were late for our dinner reservations. The staff were unhelpful and seemed to be aware of the problem for our room, but didn’t offer us an alternate room or another solution apart from just waiting for us to leave. The manager was never there and the junior staff were unable to find a solution by themselves (change our room). They seemed to take our complaint personally and ignored us for the rest of our 3 day stay. Breakfast (which was included) was a simple Mexican menu but very nice. The juice tasted very watered down though.
Terjemah
Pengguna Tetamu
29 Februari 2024
Jungle Chic meets Sophisticated Bohemian, seriously relaxing place! Quiet, clean, polite - not crowded, just what you expect from a Tulum vacation. Walking distance to other places - Don’t expect too much excursions or information about where to go from front desk tho, they are about unplugging
Terjemah
Excursion40261323245
13 Disember 2023
Dear Tripadvisor Users, Please don't go here... We got a room which was really humid, just unhealthy. The bed was wet and filled with small human hair pieces, the bathroom was full with mold and the toilet was not working. Just an unhealthy environment. Pictures are available. We asked for a refund, but because of 'policy reasons' this was not possible according the female manager. So with others words, we were forced to sleep in an unhealthy room. As an alternative they offered us another room, which was in their words an upgrade. The bath was maybe 1m2 bigger, not really an upgrade. The same conditions also here: too humid, wet bed, mold, hairs in the bed, luckily this toilet was working. We slept there only one night at least to try, but the day after I was forced to look for a better hotel. We booked for 3 night, but no single dollar was refunded. Everybody knows that policies also have exceptions... I think this hotel is unique in promoting themselves in a positive way on internet and social media, but in real life it is one big disappointment. Please don't fall for it.
Terjemah
foodxcafecito
19 Mei 2023
this beautiful hotel was a home away from home. the scenery was beautiful, the staff amazing. anola? she made this entire trip worth it. she treated us as though we were family and that made the entire stay that much more wonderful. your days in paradise should be shared with this hotel (a home away from home). thank you for everything! we’ll be back!
Terjemah
Lautrelle G
3 November 2023
My husband & I stayed here for one night (we were in Mexico for a wedding in Cancun). I read the reviews and wanted to check this hotel out for myself, and it did NOT disappoint! The room was nice. There are no TVs in the rooms, and you honestly don't miss not having one. We didn't even notice right away. After our long flight we were going to shower and hit the town, but when we turned on the shower, the shower head wasn't working. We went to the office, and they were extremely apologetic and said they would send someone to fix it. The maintenance person came and was unable to fix it. They then would out to purchase a brand-new showerhead for us (the room). The service was five stars! The pool area is nice and relaxing, and the beds slept like a dream. I would definitely stay here again.
Terjemah
Polisi Tempat Penginapan
Waktu Daftar Masuk & Daftar Keluar
Waktu daftar masuk: 15:00–22:00
Waktu daftar keluar: 10:30–11:00.
Waktu operasi meja penyambut tetamu: [Isn-Aha]07:00–23:00
Untuk daftar masuk, hubungi tempat penginapan 1 hari lebih awal
Polisi Kanak-kanak
Kanak-kanak dari semua peringkat umur dialu-alukan di hotel ini.
Bayaran tambahan mungkin dikenakan untuk kanak-kanak yang menggunakan katil sedia ada. Tambah bilangan kanak-kanak bagi mendapatkan harga yang lebih tepat.
Katil Bayi dan Katil Tambahan
Polisi katil tambahan dan katil bayi mungkin berbeza-beza mengikut jenis bilik. Sila rujuk butiran jenis bilik untuk maklumat lanjut.
Sarapan Pagi
JenisEropah
GayaA la carte
| Umur | Bayaran |
|---|---|
Dewasa | Hubungi hotel |
Bayaran sarapan tambahan tidak termasuk dalam jumlah bayaran dan perlu dibayar di tempat penginapan.
Lihat Lagi
Keterangan Penginapan
- Bilangan Bilik: 10
Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 3.7 mi (6 km) from Tulum Mayan Ruins and 4.2 mi (6.8 km) from Las Palmas Public Beach.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Perkhidmatan & Kemudahan
Kemudahan perniagaan paling popular
Restoran
Bilik bebas alkohol (atas permintaan)
Kolam Renang Luar BangunanLuar kawasan
Sauna
SpaCaj tambahan
Bilik urut
Letak Kenderaan PersendirianPercuma
Perkhidmatan ambil di lapangan terbangCaj tambahan
Perkhidmatan ulang-alik lapangan terbang
Storan bagasi
Perkhidmatan hantar ke lapangan terbangCaj tambahan
Sewa kereta
Wi-Fi di kawasan awamPercuma
Restoran
Kolam Renang Luar Bangunan
Spa
Restoran
Restoran
Tiada maklumat tambahan tersedia
Lihat Lagi