Hotel di Ulaanbaatar

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.

I have traveled to many places far and wide, and NEVER expected to have one of the finest hotels I have every stayed in be in Mongolia! As part of my Mongolian Luxury Tours, I had THREE opportuinities to stay at the Blue Sky (arrival, return from Gobi desert, return from Western Mongolia) and each time was superb. The hotel is beautiful, and the rooms, service, and friendliness made each stay very wonderful and welcoming. You can not go wrong with this hotel. It is GREAT!!!

Céntrico hotel, con amplias habitaciones, muy cómodas las camas. Nos alojamos en dos ocasiones en nuestro último viaje, comprobando dos esquemas de habitación diferentes, ambos espaciosos y confortables. Mucho mobiliario auxiliar. TV de gran tamaño. Baño con ducha (con hidromasaje) separada de la bañera. Como punto negativo, hay luces que no funcionan. Probamos el bufet de desayuno y cenamos un día, todo correcto.

저렴해서 한국손님들이 많이 들어갑니다. 요근대비 만족합니다. 카드키가 안되는경우가 많습니다. 새벽에 도착해서 자는데 한국인 아재들이 새벽 5시부터 문 열어놓고 시끄럽게 짐싸고 떠들어서 잠을 설쳤어요 아재들요 제발 매너좀 지킵시다. 방은 담배 냄새가 찌든방이 있고 냄새 안나는 방이 있으니 냄새가 심하면 바꿔달라고 하세요. 저는 새벽에 도착해서 너무 늦어서 그냥 잤는데 두통이 올 정도로 찌든냄새가 아주 심합니다.

Very clean and kneat hotel. Polite staff. Very good breakfast. İt is located on the highway to the UlaanBaatar airport. I liked this hotel and would always stay there. The price is adequite and quite appropriate.

Bishrelt Hotel is centrally located in Ulaanbaatar, a 1-minute walk from Central Museum of Mongolian Dinosaurs and 12 minutes by foot from National Museum of Mongolia. This upscale hotel is 1 mi (1.6 km) from Hunting Museum and 1.1 mi (1.8 km) from Ministry of Foreign Affairs.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include wedding services and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 11:00 AM.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 28 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

I stayed 11th floor with amazing view 6th floor restaurant provides order made breakfast with great coffee All facility was good, new and clean Big screen TV and stylish rocking chair was so comfy Location was great with airport shuttle, Emart City center was all walkable distance All staff were friendly and great Eng. Speakers It was absolutely amazing stay experience Thanks so much

Stayed here 3 different times while on a tour of Mongolia. Staff at front desk are friendly and helpful. Room was comfortable but air conditioning was very cold and could not adjust so finally had to just turn it off. Hotel is in great location a block from the big square and close to a large mall and cashmere store on the corner and another across the street. (Note: entrance to the mall is on second floor from the cashmere store on the corner outside of hotel and to the right). I had one major issue- I turned on my “do not disturb” light when we left for the day and when I returned that evening the light was off and my room had been made up. I advised the tour guide who said something to the front desk person and she responded that the room had only been entered to leave new bottles of water - so I guess if you have the do not disturb sign on they still enter to leave water? It was upsetting because they never addressed the issue of making up the room. The other two times we were only there for a night and things were OK. Room had amenities such as soap, shampoo, conditioner and lotion as well as coffee and tea, but bring your own washcloth if you are used to using one. Also room has a safe. Breakfast buffet was good but not wonderful but it was the best we had out of all of the other places we stayed while in Mongolia. Hotel can also provide airport pick up and return for a fee if you contact them and advise arrival time and number of people and suitcases. Hotel is located about a one hour drive in normal traffic from airport and 20-30 min longer in heavy traffic.

I stayed in this hotel for 2 nights, checking in late on the first night and leaving very early in the morning off the second night. The room was very clean, spacious and comfortable with decent wifi. The staff were excellent - helpful and thoughtful. I would have no hesitation in recommending this hotel. If i am lucky enough to get back to Ulaanbaatar I will stay there again. There was one person in particular - the lady that worked the front desk on the night of Mar 7th into early morning Mar 8th (I didn't get her name unfortunately) - that stood out. She was an outstanding member of your staff and a wonderful ambassador for Ramada Hotels. Keep up the great work!

Loyal House Hotel has an old hotel and a new one (ii). This is the old one. Service was perfect: Very passionate and hospitable, basic English, taxi booking service provided. Room was generally okay. Rate: 8 out of 10. Hot water 7/24 supply. Air conditioner equipped. Has a window. Carpet was a little bit dirty but acceptable. My room has a smell but the smell goes if window opened. Free bottled water for 2. Location: Close to city center. A 15-20min walk distance. About 1h car drive to the new airport (traffic is soooo congested in Ulaanbaatar). ! There are two airports in use in Ulaanbaatar right now. The old one is NOT for civil use anymore so remember go to the right one!! Leave at least 3 hours for your trip to the airport, and even more when far away or at rush hours.