Pengguna Tetamu
26 Julai 2024
Wanted to drop into Tokyo Disney whilst around and I have to say that the Hotel and Staff were extremely accomodating, as you’d expect. A notable mention to Suzuki in the concierge room with her pleasantries both within the room and bumping into her as she was knocking off. Whilst I have a smile from ear to ear being here and more so venturing into the parks, there were some downfalls that may more be attributed to expectations as opposed to other. Positives- beautiful venue, staff all ever so helpful and venue location to Disneyland was unmatched - literally walk out the rear of hotel and you are at the first entrance gates. The shops, once navigated were terrific - especially the ‘convenience looking glass’ store on 1F that you could get beverages, food and more so you weren’t having to outlay considerable dinner costs at Gardens buffet for example - 750 yen drink you could get for 180-300 10 metres away. Whilst the buffet was great, significantly overpriced IMO - should drinks have been included (soft drinks/juice) it would have made it more appealing. We did eat at the buffet, and food was fresh and varied from local cuisine to western and a mixture in between. Other positives were size of room, cleanliness, fitout (table/chairs/alcove seating), bath/shower were excellent both heat and pressure, as was fridge and location of ice machine. The opulence of the venue was unmatched.. the breakfast lobby (3f) was a nice venue / high ceilings and well catered for buffet - western and local. For improvement: concierge room read as a club floor sort of (but not - has cold drinks and evening cocktails, but no real food) and could have had the cooler up a little more in the summer heat. Tips on how to use the park - more than just saying ‘download app’ around fast passes and more. It was interesting that you pay to stay at a Disney venue and no guarantees of various parks (fantasy springs) - even just a tip from a Disney run hotel on time to line up for entry with fast pass (oh this is another thing) would be nice. Another thing I found peculiar was in room dining was limited, no burgers etc etc… it’s like they were encouraging to eat at Disneyland and not there… would have been nice to grab a burger and fries from a nostalgic US themed business - maybe I was expecting too much here though? Whilst I’ve added some negative, they do not negate the experience provided by hotel and staff (overly helpful at all engagements) nor should it deter anyone considering staying here. One final comment, after a long day walking and more, take advantage of the massage services… highly commend Daigo who diligently worked her beauty skills on this ageing man in some need of relaxation. Highly recommend snd they perform massages til the wee hours (think end 3am).. Thanks for the optical magic and attentiveness.
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