Pengguna Tetamu
24 Mei 2024
We were very disappointed with this hotel. A kind man helped us with our suitcases to our 2nd floor room. The two rooms were large and spacious. However, the bathroom had not been cleaned properly - bathmats and toilet mats were dirty. One of the handtowels was stained. Only one bathtowel was left on the bed, but we booked for 2 people. There was an undersheet on the bed, which was crinkled & looked used, and no top sheet. I asked the lady at reception for the room to be properly cleaned, and she said Yes, but nothing was done. We slept in our clothes on the bed, lying on one of our own sarongs. We left very early next morning and the hotel provided us with a breakfast box. The same kind man drove us to the airport. I have never had to write a review like this before. I can only hope the hotel makes sure there are high cleaning standards in the future.
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