Avenue Lodge Hotel & Spa

From arrival to departure we had really great and friendly service from all the staff in the hotel. Check in was straight forward but as we arrived early our room was not quite ready, but within half an hour it was and the staff let us know immediately. Our room was a standard room with a balcony, it was clean and finished to a high standard. The room was a good size, excellent wardrobe facilities with a safe and a good sized bathroom with a shower over the bath. There is a coffee machine in the bedroom. We weren’t disturbed by any noise from within the hotel or from outside. The cleaners were excellent and they also did a turn down service in the evening. The hotel was kept very clean by the cleaners all through the day. We were staying half board. The breakfast buffet was good with cereals, pastries, cheese , ham etc as well as scrambled eggs and bacon. Some people asked for fried eggs and they were happy to provide them. Breakfast is a little hectic as there isn’t much room round the breakfast bar, but staff kept everything topped up, cleared tables quickly and were great at finding seats for people . The evening meal was a choice of starters, mains and deserts from the a la carte menu. Although the main menu didn’t change, there were always specials to choose from which changed each day. The food was plentiful and absolutely gorgeous. The staff in the restaurant are great. They are attentive and friendly and can’t do enough for you. My wife eats mainly vegetarian and some fish. If there was nothing on the menu she would eat they would always have something else prepared for her that she would eat. The spa facilities are really nice and are open from about 10am to 8pm. The pool is nice though not huge and there are jacuzzis, steam room and sauna. We found it was never over busy, but we did tend to go around 3.30pm. There is a small ski shop in the basement of the hotel where we picked up our skis. There are individual ski racks for your room and space for each room on the heated boot racks to dry your boots overnight. Our boots were always dry by the morning. The hotel is less than a 10 minute walk to the ski lifts in val d’Isère and as it is on the main road is very convenient for the shuttle buses. Overall this is an excellent hotel and we would definitely stay again if we return to Val D’Isere.

Excellent spa, large rooms at reasonable prices but the staff made the difference. All welcoming, helpful and attentive. Great stay at a great hotel. Would recommend this hotel to anyone that enjoys relaxing at a well equipped spa close to the slopes and looking for great service.

As newcomers to V d’Isere, we felt in safe hands with the professional concierge, Guillame. We also appreciated the kind, courteous, warm service of ( amongst several) Claudia, Jade and Clement. The onsite spa team and ski hire team were also brilliant. We visited the well designed spa daily! The housekeeping was excellent too. Thank you team for a great stay-we definitely intend to return