Hotel berhampiran Fuente de la "Pantera Rosa", Valencia

What”s not to like about Hotel Seralla Centro? From our time off, check in to check out.Always greeted with ”Hola” a cheery smile and what can we do to help you enjoy your stay. The hotel is very centrally located with numerous restaurants and close to the main attractions. Rooms are very spacious and spotless ( Muchas Gracias Adrian) fresh towels,bed linen changed, fresh coffee capsules if required.Our room 704 also had a sizeable balcony with two sun loungers along with table & chairs. It is an ideal spot to relax, soak up the sunshine, and a glass of wine.To our daily greeters, Andreq,Wilkild Lidia()Pilar, Sergio THANK YOU SO MUCH for making our trip to Valencia. Would have stayed longer, but, unfortunately, the hotel was booked out. Highly recommend Hotel Sorolla.

Estudio impecable en buena zona.Limpio,amueblado con estilo,silencioso y te dejan un pack de bienvenida con cápsulas para la cafetera Nespresso,patatas Lays y agua.También un pack para fregar platos y mantener aseada la cocina. Buena zona para quedarse y pasear al centro.

Durante un año he estado en este hotel todos los meses, con alguna excepción. Cuando mi agencia solicita un cambio de agenda de un mes a otro, por motivos de salud, la respuesta es tajante: la tarifa es no reembolsable (no se pide esto, sino que se cambie la fecha) y la cancelación es con el 100% del pago (no se trata de cancelar) Finalizada la última reserva dejo por escrito que me voy del hotel. En 2024, en lugar de 2 noches al mes serán 4, y en lugar de 1 persona, viajamos 3. El no cambiar esas fechas, y cobrar ”por normas absurdas” dos noches más, van a perder más de 90 en este año próximo... Y otras tantas, pues la agencia, se abstendrá de usar este hotel para sus clientes. Respuesta del Hotel: llamada para ”explicar sus normas y culpabilizar a la agencia y a mi misma de la situación”. Bravo por sus normas, Bravo por su atención al Cliente, Bravo por ser un gran ejemplo de cómo se hace una nefasta Atención al Cliente. por cierto: La foto que acompaña el hotel en Tripadvisor debe ser un error. Esa habitación, si existe en el hotel, no es la que tú vas a disfrutar como cliente.

Todo muy bien. Fresco, limpio y amplio. El aire acondicionado y la televisión funcionaron sin ningún problema. Además, hay varias cafeterías y restaurantes cerca, muy útiles de para desayunar. Lo único es que se averió el elevador durante la estancia. Si se tiene problemas de rodilla o dificultad para subir escalones, puede que no sea la mejor opción.

Hotel was very centric to our needs, it was close to all the places we wanted to visit, near the bus stop and shops Will consider staying again if I go back to Valencia. Bathroom was a bit uncomfortable since the toilet was in a corner, but shower pressure and hot water were good. Room was hot, had to open the windows.

The rooms are decorated beautifully and bathrooms are immaculate. The location is just perfect couldn't ask for better. Food and drink was all walkable. It was our honeymoon so we asked for a upgrade if there was a better rooms available, but we were not given one even though a member of staff confirmed they had nice rooms available that had not been booked. There was a lot of noice form the hallway and also the stress which made it hard to sleep at night. We also heard creaking and other strange noises which made us uncomfortable. There was also no locks to the bedroom doors which make us feel unsafe therefore we had to move the sofa infront of the door every single night to feel safe. Also the balcony’s was alot smaller that expected. My husband is of a average build but has a wide back and could not sit on the balcony therefore it was a waste of money for us to buy the balcony room (there we no pictures when booking) I am petite and this was just enough rooom for me to sit with little to mo movement. The AC was our biggest issue and really made our stay here uncomfortable. It was asif there was no AC at all. When we asked for the hotels staff to look into this for us we were told that it is only a 1 year old hotel and that the AC has no sound but it is always working without even going to our room and checking. It was blowing out the most minute breeze (only at times and not always) and this was not even a cold breeze despite being on the coldest temperature and the highest fan setting, taking into account the room was not even big and still could got get it cold. We did the next day ask for a fan as the AC was still not working and we were told they do not offer this and that that is the was the AC works in Valencia. It was disappointing to be out in the heat all day to come back to a warm hotel room. I would expect better from a new 1 year hotel and it was not cheap as we paid £1100 for just for 4 nights. My husband struggled to stay her for 4 nights and could not wait to get back home. We would not stay here again unless there was improvements to the AC.

The hostel location was perfect. Right in front of the park. Nice interiors. The pillow and bed were comfortable and privacy too. The shower and WC were clean. Wifi connection was good. Recommend.

酒店房間內的傢具，洗手間真的挺老舊的。總覺得服務人員不夠專業，作為5星級酒店應該好好培訓一下。因為疫情期間，游泳池要預約，游泳池的reception有點沒禮貌。不住店客人來游泳，有時候因為人數滿了，即便住店客人也不能使用游泳池。覺得酒店這樣安排不是很妥。還有就是酒店局部一點點在更新，例如換地毯，刷酒店電梯附近的牆，如果施工，有一些房間就應該關閉不可以預定，但是酒店根本看上去沒啥計劃，整個樓道都是灰，安排客人走貨梯。總之覺得這個酒店就外觀像五星級，服務管理真的不太行。

We have initially booked hotel for 3 people (2 adults +1 child) but reservation was done for a classic room for 2 people maximum, so we had to additionally pay 80 euro for 2 nights for our daughter during check in to hotel. Unexpectedly and very disappointingly! So, in fact we paid too much for staying in this hotel.

He leído bastantes reseñas malas, pero esta es nuestra experiencia: -Personal del hotel: 100/100 una atención magnífica! Muy agradables, resuelven cualquier cosa (nosotros fuimos sin cargador y nos cargaron el teléfono). -Desayuno: son 7€, buffet libre HAY DE TODO!! Es una maravilla. Además el desayuno empieza a las 8;00 y termina a las 11:00 pero he visto gente desayunando mas tarde y el hotel no ha puesto problemas. -Limpieza: todo estaba en perfecto estado y la limpieza impoluta. Las camas bastante cómodas. Sábanas suaves y almohadas acorde. Dispone de piscina y pista de padel. Sin duda alguna una experiencia que vamos a repetir