Hotel Pantai di Vancouver

The room it self was great and the views and location is also great. The only bad thing was the gym and one of the staff in the breakfast area. Im not gonna mention her name but she really liked bossing around and shush people :)

Paradox has so far been the best hospitality and service experience we've had in years. Right from reception, room service to valet. They're friendly, extremely helpful, there are details that you'd never think of heated floors in the bathroom, filtered floral air in the washroom. Right in the middle of downtown, everything is within walking distance, the rooms are absolutely an oasis in the middle of a metropolis. Stay here!

Room was small, paid extra to get higher floor but got room in a middle floor and they wouldn't change the room because it was busy, not very happy, will not choose this hotel again.

The location is good and the room is very big and clean. Highly recommend and will come back again

We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt.  I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me.  I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies.  Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it. 

Walaupun biliknya tidak besar! Tetapi sangat bersih! Katil juga sangat selesa! Kemudahan dalaman juga bagus! Terdapat gim dan kolam renang! Namun, kolam renangnya tidaklah besar, jadi ia hanya boleh dimainkan secara ringkas! Bufet sarapan pagi juga ok!

整體還不錯哦……房間風景很好👍服務非常的耐心～有認真對待我的每一個需求～In rood dining非常不錯👍Ora 最棒最棒了……樓下的餐廳Brunch值得打卡，記得提前預約

Semasa wabak, langkah kebersihan dan perlindungan sangat baik. Harga sarapan di Kedai Kopi di lobi sedikit lebih tinggi daripada restoran di jalan, tetapi kualitinya tinggi dan rasanya enak. Kelemahannya adalah bahawa bayaran letak kereta sedikit lebih tinggi.

我非常愉快地入住了這家酒店，整體體驗非常出色！首先，酒店的服務真的是一流的。從我到達酒店的那一刻起，工作人員就非常熱情地迎接我，並幫助我辦理入住手續。他們的專業素養和周到的服務讓我感到賓至如歸。其次，房間的舒適度和設施都非常出色。床鋪柔軟舒適，房間寬敞明亮，設備齊全，一切都讓我感到賓至如歸。此外，酒店的餐飲也非常出色。早餐提供了豐富多樣的選擇，品質也非常高。無論是中餐還是西餐，都能滿足不同口味的需求。最後，酒店的位置也非常便利。周邊交通便利，附近有商場和景點，出行和購物都非常方便。總之，我對這家酒店的入住體驗非常滿意，強烈推薦給其他旅客。我相信他們也會像我一樣享受到一流的服務和舒適的住宿體驗。

Room was clean. The bed and pull out sofa were very comfortable. Nice soaker tub. Easy to regulate temperature in room. Fabulous, yet quiet, location. Walking distance to everything downtown and close to 3 skytrain stations and buses. The staff were exceptional.