Hotel berhampiran Figaro's Garden, Vancouver

Stayed at this hotel to be close to a wedding that we were attending at UBC. Perfect location with great restaurants around. Although close to the hospital, we did not hear any noises overnight. The free breakfast buffet that came with our stay was also a great bonus ! This is my second holiday inn vancouver centre stay after my first stay in 2018 for a business trip, and I overall really enjoy the hotel!

I found the accommodations to be suitable for a group of four, offering a comfortable space despite being slightly rundown. However, the hotel's excellent location made up for any shortcomings in the room. Overall, my experience was positive, thanks to the convenience of the location and the comfort of the room for our group.

The moment I walked into the lobby and was greeted by the staff, I knew it was going to be an incredible trip. To start, the location is amazing. Walking distance to so many restaurants, coffee shops, and stores. What made the trip extra special was the head concierge, Alexsander. It was my first time in Canada and he told me so much about the history of some buildings and recommended all the places to go. He even took the extra step to walk my friend and me to Palate Kitchen around the corner to make sure we didn’t get lost and introduced us to the hostess. It was such an incredible level of customer service that I haven’t ever experienced , even when staying at other 5 star hotels. All the recommendations of sites to see made our trip absolutely perfect . The overnight front desk agent even offered me water and offered to call a cab when my Uber cancelled for my 5am flight. The other employee working that shift even carried my luggages to the car in the rain and waited with me outside until they were there. The room was spotless and so beautiful. Housekeeping did an amazing job. We were also given a handwritten card with Rosé upon arrival as well as breakfast vouchers and early check in. Thank you so much to the staff for making my vacation so magical. I can’t wait to refer my friends vacationing to stay at this hotel. What a special experience! Also, the breakfast and restaurant staff was phenomenal !

the location is good! Walkable distance to Vancouver City Centre, to stadium, to gastown, to yaletown, can even walk to Stanley park if wants too! Very near to grocery store, close to eatery!

We stayed in this property for just one night before our Alaska cruise. The location is it's USP and we actually walked down to Canada Place to board our cruise. The rooms are spacious and bright and there is complimentary coffee available in the reception. Eateries are all around and the Pacific Mall is within walking distance. We had a very comfortable stay!

The location was good, not core Downtown. Staff was pleasant. Easy check in and check out. Room was clean, with enough towels and toiletries. Fridge was empty, no complimentary water - I later realised this is a Vancouver thing. There is a restaurant by the lobby, where you'll get a 10% discount only if you show your key and you are eating in. The ambience was good, lovely staff especially YuHi. The food was amazing, never had mashed potatoes that much before 😂.

The hotel is located slightly outside the downtown actions but still within walking distance. Hotel is clean and staff is friendly.

Our stay started off really well. Front desk staff were very friendly and let us check in early. I went to have a shower before going to the concert we were in town for and found that the tub drain was plugged and the tub not draining. I had received a txt earlier ask how the room use and to text if we need anything. So I text that the tub was are draining. I did not get a response and left the room to go out. We thought we would come back the drain being unplugged but instead came back to nothing done. We went to the front desk to ask for a plunger to try and fix ourselves as it had been 7 hours and still no response. We tried to plug the drain but it did not help. When we returned the plunger the front desk person offered us another room but being in out pj’s and it after midnight we stayed in the room. They said maintenance would be back at 7am. We went to check out at 11, still no response to txt and no maintenance person to fix tub. The desk person apologized and offered us breakfast vouchers for the restaurant. We went to the restaurant but they would only give us bacon or sausage and eggs. Being vegan and vegetarian that was not going to work. The restaurant said they could not offer anything else. We went back to the front desk and the manager wouldn’t allow the front desk person to do anything else for unless we wanted McDonald’s. Looking forward to getting home tonight to shower.

The restaurant at this hotel was soooo nice; but even nicer was our waiter, Remi. We had our daughter's mother in-law visiting from Morocco this past weekend. She knew very little English; however, Remi saved the day. He knew Parisian French and was able to converse with her very easily. It made our dinner time together very special. Remi also kept watch over us and gave ideas as to how better enjoy our dinner. Thank you Remi~! You are a wonderful ”young man” and so appreciated by us. The Lord bless you. The Davis Family

We really enjoy our stay with Julie and her fantastic house! The room is very clean with great design. Julie is also very welcoming to use her kitchen for making our small snacks in the morning. The location is also very good:) 10mins walk to the supermarket and restaurants :) Overall, highly recommended :)