Hotel berhampiran Ca' d'Oca, Venice

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

Se decidete di soggiornare a Venezia quindi dovete acquistare il pass per i mezzi di trasporto, soggiornare Al Soffiador a Murano è il meglio (ovviamente per persone con esigenze normali). I collegamenti con Venezia sono continui e veloci e da qui è anche comodo procedere verso le altre isole. E' letteralmente a 10 passi dalla fermata di Murano Faro. Rapporto qualità/prezzo è il top. Hotel di piccole dimensioni gestito dal proprietario con cura e passione. Attrezzato a soddisfare le esigenze del cliente, noi per esempio abbiamo potuto lasciare i bagagli sia prima del check-in che dopo del check-out. L'accesso ad alcune camere potrebbe essere difficoltoso per la presenza di scale con gradini alti ma avendo anche camere al piano terra penso ci si possa accordare. Camere piccole ma non manca nulla (compreso un set di benvenuto), nel bagno sono riusciti anche ad inserire il bidet. Niente da eccepire sulla pulizia e sul corredo sia da letto che da bagno. Il prezzo comprende una abbondante colazione sia dolce che salata.

It was a nice experience overall. There is a €3.60 city tax per person per night that's added on and can only be paid in cash which was inconvenient. There is tea/coffee provided in the room, however, they also charge to refill them if you use any. Breakfast is an extra €5 per person and breakfast lasts less than 3 hours (7am-9:45am) which is a bit inconvenient if you want to sleep in or if you have to get up early. The desk staff is moderately friendly. When we first arrived they weren't too friendly but the evening and check out attendants were nicer. The room is pretty small and really only enough room to eat around the perimeter of the bed. The bathroom is decently sized, however, the shower didn't have a door so water pools out onto the floor unless you huddle close to the shower head and even then... The TV is very small and not easily seen if you are vision impaired. My biggest complaint, however, is how hard the bed was. There's little to no cushion on the mattress. I woke up both mornings I was there and had back and hip pain (I'm 28 yrs old in relatively good physical condition). It is close to sleeping on the floor. There was a closet with a nice amount of space to put our things. There is also am elevator to access the floors which was convenient on days that we walked a ton. The lobby is nice and clean and has some seating areas. We did not explore the bar or breakfast areas. The hotel itself is located near the water bus station for easy access to Venice. It is also on a strip of shops and restaurants. Granted most things on the island of Lido do close early and a lot of them are temporarily closed but still marked as open on Google maps. Plan accordingly and call places ahead of time. I've included pictures of the bathroom which was overall nice, however, I didn't take pictures of the bedroom as it was small and hard to get a good angle.

The hotel is really quirky with an artistic tiled and colourful exterior and a movie theme (linked to the Venice film festival which is held on the Lido nearby). The staff are really friendly and authentic but not super efficient. We actually find this relaxing, part of the charm preferring this over highly attentive staff. There are two restaurants. The rooftop restaurant has great views of Piazza San Marco just a few miles in the distance. We didn’t eat there preferring the more traditional Italian food in the ground floor restaurant which was very good. The local wine recommendation was also very good. Breakfast was served in a light, airy and colourful breakfast room. I particularly appreciated the freshly squeezed orange juice which for some unfathomable reason is not offered in some more expensive hotels! For me this is a sign of quality. A fantastic selection of fresh fruits and pastries were provided, as well as cooked items - I had the scrambled eggs and bacon (more like pancetta). We really enjoyed the breakfast options but there’s no full English options if that’s your thing. We booked a Spa package which was excellent value. The therapists were very friendly and professional. The 100 minute massage was a highlight for me. My wife very much enjoyed the facial, particularly that the therapist didn’t just disappear when the mask was applied but continued to massage the body. My wife is not a stranger to regular facial and noted that the products were high quality but that there was just as much attention to massaging the whole body rather than just facial massage. Just a point of difference to be aware of if you’re used to more traditional facials. I considered when booking that a 2 hour slot for the Spa facilities may be restrictive but unlike some spas which have outside views this spa was in the basement, very nice, but 2 hours was sufficient. The Spa itself has steam rooms, saunas, a relax room and showers. The Spa is better than many hotel spas I have been in and probably the best iI have experienced in this price range. Highlights for me was the large Jacuzzi which was more like a hydrotherapy massage pool, and a good size sauna with a three stage cold mist shower. Very welcome after the sauna. The Lido itself is quite laid back with amazing beaches. When we visit Venice again we may well stay on the Lido and purchase a weekly ACTV water bus pass. What we now realise is that this would be a great way to see and visit the whole of Venice. In summary, at the price point, the Spa package and hotel exceeded expectations. We’d definitely go back.

The hotel is perfectly placed if you want the beach as it is opposite a fabulous public/free beach but with the option to purchase umbrellas, food, drinks etc if you want. You have a view of the beach/sea at breakfast. Also the roof terrace has sea views one way and sunset views the other which is fab! Claudio who serves at the roof terrace is an absolute joy. Reception is 24hours and staff were friendly and helpful. It's a 20 minute walk to the waterbus stop which takes you to Venice, Murano etc but the walk to the stop is alongside the sea or the Venice lagoon so is pretty special. We bought a weekly ticket for the waterbus to Venice etc at 65€ each which we thought worked out to be good value. There is a fabulous pool area nearby and 'pay for' beach which is pricey but we thought pretty good value at 12€ each for a sunbed without an umbrella at the pool or 48€ for two with padded sunbed, umbrella and table. There's a nice snack bar so you can stay all day. If you want the 'best of both worlds' Lido is ideal. We loved the calm after a busy morning exploring and sightseeing and an afternoon on the beach or by the pool was perfect for us. At first I was disappointed there were shutters at the windows and no view but it got very hot so I was glad of the air con and shutters on returning from sightseeing. Our room was spacious and very comfortable. If you want sea views pay the extra. Breakfast was a help yourself buffet with lots of choice. Overall we were very happy with our stay. Tips: sit on a bench and watch the sun set over Venice/Venice lagoon. Visit Claudio on the roof terrace and enjoy a drink (and snacks) with a view.

Very neat and friendly environment. Amazing staff ready for guest's enquiries. My earlier perception of how the hostel would look completely vanished. Very comfortable beds. Good discipline among the guests. However, renting Towels at €5 seemed ridiculous to me. And also, Duvet covers should be provided instead of the additional bed sheet given. Nevertheless, I enjoyed staying and hope to return when visiting Italy again.

Lokasi hotel sangat bagus. Gambar ketujuh adalah dari bilik bertentangan dengan stesen kereta api. Biliknya besar dengan dua katil double. Tandas dan bilik mandi juga sangat besar, jauh lebih besar daripada hotel lain di Eropah. Tetapi di sinilah titiknya! Tiada air panas, tiada mesin kopi Tiada ubat gigi atau berus gigi, saya faham Terdapat selipar, sabun dan topi mandi (konfigurasi yang aneh) Bar mini mempunyai minuman dan wain air mineral berharga 2.5 euro. Harga 2.2 ml di pasaraya bertentangan lebih tinggi daripada harga di hotel. Titik dua! ! Sarapan pagi tidak terlalu buruk sama sekali Mungkin saya pernah makan kecil-kecilan tapi sedap, tapi makan yang ini rasa macam kantin besar. Kafeteria sangat besar dan boleh memuatkan dua kumpulan pelancongan yang besar. Croissantnya manis, timunnya agak masam, dan pancake yang dibuat dengan tangan cukup sedap. Jika anda melakukan perjalanan dengan mudah, anda boleh memilih di sini. Jika tidak, anda boleh melangkaunya. akhirnya! ! Apabila saya mendaftar keluar, saya dicaj 7.8 euro untuk cukai bandar saya memaklumkan Ctrip dan ia dikembalikan kepada saya🤷♀️

When we arrived we realised that all the previous reviews were correct. The area is not safe at all and there are men hanging around on the corner of the hotel for hours on end. I know this isn’t the hotels fault, however, there’s no extra security in place and hotel reception staff aren’t 24/7. On the 3rd night, due to there not being aircon, we had to leave the window open (these windows open 2 different ways - like a normal window or a safety way where only the top opens towards the room). At 3.30am we were woken up to an intruder who was trying to break into our room through trying to open the window from the outside by using a metal screwdriver to open it. We had to shout, scream and push the door shut and as two ladies in a room we couldn’t get back to sleep. There was no phone in the room to contact reception, which wouldn’t have mattered anyway as there was no one around. It was horrible & when we tried to tell the lady at reception the next day, she didn’t do anything, just said she’d check the cameras like she didn’t believe us. We were in such a hurry to leave the hotel. We were in a room separate from the main hotel, down the road, which looked like old council flats. The room itself is very basic. Nothing in the mini fridge, our window was broken on the first day and we had to wait 30 minutes for a handy man to come and fix it. We only got one pillow and even though we asked for another one, we never got it. The beds were really hard and our bedding wasn’t changed, just made everyday. The shower was exceptionally small but it was powerful. you can hear every single thing that happens in the rooms next door. We were woken up by people showering in different rooms at 6am. The breakfast is very dissatisfying. There are two sittings - on our first day the breakfast lady refused us entry as our names hadn’t been put on the sheet where you have to say which sitting - an error by the reception staff as we had booked the night before. The breakfast itself had all ran out by the time we were able to sit down. 1 bit of cheese left and no fruit. Very basic so we decided to get breakfast out the next day. As there are no reception staff, we couldn’t check out before 8am, however we had to be at the airport for 8.30 so we went to reception to hand the key back in. The lady was very rude and told us we should’ve checked out last night? How would we have got into our room? she also was rude and told us that we should’ve booked our taxi the night before too (even though the previous staff who were very helpful said come to reception in the morning. We left feeling very unsafe and worried that we hadn’t been able to check out. We were hoping to speak to the manager but the woman just walked away. It’s such a shame as the younger staff were really helpful and friendly at the start. But it’s not safe - I wouldn’t feel safe on my own and I didn’t feel safe with two of us. It is close to the train station, but you don’t feel safe walking there

The hotel is located near the railway station. It only takes about 15 mins to get to hotel. The transportb to it is very convenient. And there are a lot of shops and restaurants nearby.

Great night stay, everything spotless. Clean, quiet, comfortable bed and pillows. Close to train station and easy travel to Venice. Very nice and friendly reception staff. Thank you!