Hotel berhampiran Santa Cristina di Venice

Overall a great stay for me and my family! Great check in process! It was smooth and fast! We got a Family Room and it is furnished exactly as shown in the photos. The food was decent. The location is absolutely fantastic. It is only a 1 min walk to Mestre Station where you can board the train into Venice Island. The few minor issues we had were the lack of toothbrush and toothpaste when we first check in, turns out we have to ask for them as they're not given immediately. And also there were no kettle to boil water to make coffee or tea, which is a surprising given that this is a 4-star hotel, however, it is not a major problem for us and it is still a 10/10 recommendation to stay at this hotel.

Amazing location not so far from Venice . Good price best we found in this area in high season for 3 person and pet . . Free parking near bungalow, so no time wasting or carry bags . Amazing pizza at the bar , with very affordable price . Nice stuff fast check in . Bungalow was clean and comfortable all was really better than we expected . Outside you can have private dinner with family because there is dining table . Sadly only 1 night was available . Hotel fully booked . Recommend for family and who has pet and who need time to rest away from the city . One of the best options we found . Big pool . Big area of the hotel. Is so quite . So we rest after long travel . Also at the hotel Laundry and shop . Nothing was missing . Bus shuttle to Venice was also good surprise . It took us in and back fast . Who need good option . Try it 😍😍😍

The location of this hotel is particularly good, right next to the railway station.It's only a 20-minute bus ride from the main island to the mainland. And you can choose breakfast every morning. Even better, some concerts and parties are often held in the evening. I see they are trying best to create a better and comfortable accommodation environment here.

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

Premesso che torneremo prestissimo in questo ”piccolo” paradiso, torneremo sicuramente perché chi incarna l'Ospitalità, la Gentilezza, la Professionalità, la Squisitezza, è il Signor Eugenio che, definire Receptionist - Concierge, risulterebbe riduttivo per Lui. Un Grande Professionista, persona molto Umana, Professionista che onora il Suo lavoro trasmettendo una gran carica positiva e fa grande l'Hotel PANORAMA, appunto con la voglia di tornare subito. Servizio top. Struttura molto pulita, accogliente in ogni sua parte, impagabile avere la possibilità dalla camera di ammirare Venezia e tutta la sua laguna. Ottima la colazione, i colleghi del Signor Eugenio sempre disponibili, attenti affinché non mancasse niente alla tua ottima colazione. TOP 10 E LODE

Amazing facilities and duplex with friendly staff and amazing breakfast. Immediately next to the vaporetto public transport ferry pier/ dock: 25 minutes away from the ”main island” of San Marco and Cannaregio.

Hotel location was convenient as it is right outside Venezia Mestre train station. Staff were friendly and attended to my queries well. Hotel room was clean and spacious, multiple use of hangers as well as a beverage section. I would love to come back to this hotel in the near future.

I have been travelling to many cities in Europe for a month, and I would say this hotel is one of the best hotels that I have ever visited. Definitely loved its convenient location, considering that you only need to walk a few minutes to get to the bus stop that takes you to Venice and less than 10 minutes to get to the train station. The room that we had was simply amazing. It was big and clean and the bed was really comfortable. Didn’t expect it to be this grand because of how cheap the cost was.

This hotel could easily get five stars from us. Good location. There is a bus line, line 6, which is located close to the hotel and which runs every 20 minutes,which takes you from the hotel and brings you back for 20min. The price of the stay is significantly lower from the hotel prices in Venice. The hotel is also designed in a modern design and is new - as opposed to the Venetian style,for those of you that it matters. The rooms are spacious and pleasant overall, the soundproofing is excellent. The hotel is quiet. The breakfast is good and the breakfast staff provide excellent service, truly exceptional service. Especially Nicoletta, a constant smile, service given with joy, out of care - Nicoletta gets six stars. The service of the reception staff is also excellent, and in general the service of the staff is good. The cleanliness is good. Overall a good hotel. But what? If you need an extra pillow or blanket - none available. The children were given a double blanket and when we asked for another blanket they said it was not possible because there are currently no maids (we arrived around 10pm). The same goes for additional pillows that we asked for and did not receive throughout our stay (4 nights). The hotel has rooms that are connected by a door - so it is very suitable and convenient for families. We asked for one room with a double bed and one room with separate beds, when we arrived at night, we got two rooms with a double bed arrangement. There are no double beds in the hotel (at least we didn't get one) single beds are connected with a sheet, who cares. Likewise, the doors of the connected rooms - not only could they not be locked to allow parents privacy, they also could not be closed. They left them for us with the closing tab open - so it was impossible to close the doors. In addition, the bathroom in the master bedroom is really dangerous, there is no support for getting out of it - and getting out of it is challenging. Specifically in this bathroom - the emergency line does not work... if you have difficulty walking and moving - ask for a room with a shower, not a bathtub. I think a hotel needs very little effort - to become an excellent hotel. Greater attention to detail and a greater supply of blankets and pillows.

When we arrived we realised that all the previous reviews were correct. The area is not safe at all and there are men hanging around on the corner of the hotel for hours on end. I know this isn’t the hotels fault, however, there’s no extra security in place and hotel reception staff aren’t 24/7. On the 3rd night, due to there not being aircon, we had to leave the window open (these windows open 2 different ways - like a normal window or a safety way where only the top opens towards the room). At 3.30am we were woken up to an intruder who was trying to break into our room through trying to open the window from the outside by using a metal screwdriver to open it. We had to shout, scream and push the door shut and as two ladies in a room we couldn’t get back to sleep. There was no phone in the room to contact reception, which wouldn’t have mattered anyway as there was no one around. It was horrible & when we tried to tell the lady at reception the next day, she didn’t do anything, just said she’d check the cameras like she didn’t believe us. We were in such a hurry to leave the hotel. We were in a room separate from the main hotel, down the road, which looked like old council flats. The room itself is very basic. Nothing in the mini fridge, our window was broken on the first day and we had to wait 30 minutes for a handy man to come and fix it. We only got one pillow and even though we asked for another one, we never got it. The beds were really hard and our bedding wasn’t changed, just made everyday. The shower was exceptionally small but it was powerful. you can hear every single thing that happens in the rooms next door. We were woken up by people showering in different rooms at 6am. The breakfast is very dissatisfying. There are two sittings - on our first day the breakfast lady refused us entry as our names hadn’t been put on the sheet where you have to say which sitting - an error by the reception staff as we had booked the night before. The breakfast itself had all ran out by the time we were able to sit down. 1 bit of cheese left and no fruit. Very basic so we decided to get breakfast out the next day. As there are no reception staff, we couldn’t check out before 8am, however we had to be at the airport for 8.30 so we went to reception to hand the key back in. The lady was very rude and told us we should’ve checked out last night? How would we have got into our room? she also was rude and told us that we should’ve booked our taxi the night before too (even though the previous staff who were very helpful said come to reception in the morning. We left feeling very unsafe and worried that we hadn’t been able to check out. We were hoping to speak to the manager but the woman just walked away. It’s such a shame as the younger staff were really helpful and friendly at the start. But it’s not safe - I wouldn’t feel safe on my own and I didn’t feel safe with two of us. It is close to the train station, but you don’t feel safe walking there