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Hotel Indigo Verona - Grand Hotel des Arts
4.4/5107 Ulasan

Hotel Indigo Verona - Grand Hotel des Arts

Cittadella - Porta Nuova Verona|0.29km dari Bastioni
I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
Relais Empire
4.4/542 Ulasan

Relais Empire

Cittadella - Porta Nuova Verona|0.42km dari Bastioni
My wife, daughter and I stayed at Relais Empire for two-nights while on a road trip across northern Italy. This small hotel is arranged over the first and second floors (there is a lift) of a old town building adjacent the main street to, and just a short walk from, Piazza Brà (and the colosseum). The building facade is currently being restored which did not affect our stay, but currently makes accessing the hotel entrance a challenge with the intercom to 'buzz' reception on the first floor to open the entrance door and with the intercom obscured by scaffolding/boarding. This issue aside, we experienced no noise or disturbance from the building work at all. The hotel's interior decor is lovely (very Italianate), the rooms/bathrooms are a generous size and very clean, the beds are comfortable, and despite our rooms facing onto a main road close to the touristic centre, the hotel was exceptionally quiet at all times. Breakfast was superb with a generous mix of hot/cold breakfasty food and beverages, and the small team of staff at the hotel were attentive and very helpful throughout our stay. A note of caution if you are travelling by car; parking is a short walk from the hotel in a compound with individual private and locked underground garages, and consequently very safe. The cautionary is note is because on arrival, you will need to temporarily leave your car parked on the street (or as I had to because there were no on-street parking spaces near the hotel at the time we arrived, on the pavement) and check-in with reception before transferring your bags into the hotel and then being shown to the garages (the receptionist will jump in your car with you to guide the way and show you how to access the garages). However, on departing the hotel, I was able to park on the street right outside the hotel to transfer our bags back to the car which was much less of a faff. If you are arriving on foot or by taxi, you can ignore this cautionary note! Should you stay here, we recommend dining at a nearby restaurant recommended by the hotel's receptionist, 'Osteria Casa Vino' (also reviewed) - it was outstanding. We dined their twice during our two night stay. In summary; a small and slightly quirky hotel, attractive once inside, clean and quite, with nice rooms/bathrooms, excellent breakfast, great staff and close to the centre of the attractions.

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Relais Empire
4.4/542 Ulasan
Cittadella - Porta Nuova
My wife, daughter and I stayed at Relais Empire for two-nights while on a road trip across northern Italy. This small hotel is arranged over the first and second floors (there is a lift) of a old town building adjacent the main street to, and just a short walk from, Piazza Brà (and the colosseum). The building facade is currently being restored which did not affect our stay, but currently makes accessing the hotel entrance a challenge with the intercom to 'buzz' reception on the first floor to open the entrance door and with the intercom obscured by scaffolding/boarding. This issue aside, we experienced no noise or disturbance from the building work at all. The hotel's interior decor is lovely (very Italianate), the rooms/bathrooms are a generous size and very clean, the beds are comfortable, and despite our rooms facing onto a main road close to the touristic centre, the hotel was exceptionally quiet at all times. Breakfast was superb with a generous mix of hot/cold breakfasty food and beverages, and the small team of staff at the hotel were attentive and very helpful throughout our stay. A note of caution if you are travelling by car; parking is a short walk from the hotel in a compound with individual private and locked underground garages, and consequently very safe. The cautionary is note is because on arrival, you will need to temporarily leave your car parked on the street (or as I had to because there were no on-street parking spaces near the hotel at the time we arrived, on the pavement) and check-in with reception before transferring your bags into the hotel and then being shown to the garages (the receptionist will jump in your car with you to guide the way and show you how to access the garages). However, on departing the hotel, I was able to park on the street right outside the hotel to transfer our bags back to the car which was much less of a faff. If you are arriving on foot or by taxi, you can ignore this cautionary note! Should you stay here, we recommend dining at a nearby restaurant recommended by the hotel's receptionist, 'Osteria Casa Vino' (also reviewed) - it was outstanding. We dined their twice during our two night stay. In summary; a small and slightly quirky hotel, attractive once inside, clean and quite, with nice rooms/bathrooms, excellent breakfast, great staff and close to the centre of the attractions.
Hotel Leon d'Oro
4.3/591 Ulasan
Wonderful stay. Very clean, friendly and polite staff, perfect breakfast. Very easy to access to the train station and city centre. Will definitely come again if back to Verona. Would be better to add a kettle to the room
Boutique Hotel Trieste - Adults Only
4.4/535 Ulasan
Cittadella - Porta Nuova
Fabulous place to stay close to the old city and all the sights. We were in Verona to go to the opera for my husband's birthday. Nabucco was simply incredible in the Arena. Our room (312) was spacious and comfortable, and although it overlooked a busy street, the windows blocked out the noise. The staff were so friendly with suggestions for things to do. Highlights of our stay included the WayTours food and wine walking tour, and watching the sunset with a cocktail on a hill overlooking Verona (thanks for the suggestions). Breakfast was superb. We will definitely come back next year.
Hotel Indigo Verona - Grand Hotel des Arts
4.4/5107 Ulasan
Cittadella - Porta Nuova
I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
Best Western Plus Hotel de Capuleti
4.3/543 Ulasan
Cittadella - Porta Nuova
We had a very pleasant stay at this lotel. 5 minutes walk from the the arena, restaurants and shopping. Good breakfast and above all, friendly and helpful staff. The best: a good gelateria across the road and a small store next to it which offers delicious panini, cheeses, pasta, olive oil.
Hotel Firenze
4.2/5112 Ulasan
Cittadella - Porta Nuova
I'm sorry to have to leave a negative review for the hotel in question and in particular for the front manager Cristina Bianconi. I booked a room for my holidays with breakfast included and the flexibility to change the date in case of unforeseen events (cancellation was not included). Unfortunately, my flight was changed and as soon as I found out, I immediately called the hotel to ask if it was possible to change the date by just one day (stay on Wednesday instead of Thursday). Unfortunately, the front manager refused to make any changes to my reservation, except by paying an additional 100 euros, despite the availability for a date change being assured on the website. Additionally, there was a double room available at the same price on the Booking site. Her lack of willingness to help and the lack of effort in finding a suitable solution caused me not only great disappointment and inconvenience but also many problems. I was very disappointed by the unprofessional and unwelcoming behaviour of the front manager Cristina and the negative and uncooperative approach of the hotel as a whole. I was also unable to speak with anyone else despite my requests. I strongly advise against booking at this hotel for anyone looking for quality customer service and professional reservation management.

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