Ulasan Ruby Marie Hotel Vienna

Jawapan daripada Pihak Penginapan: Hey Issac, thank you for your lovely review. It is very important for us that our guests feel comfortable with us, which is why we also attach great importance to cleanliness in all our hotels. For the sake of the environment, our guests can choose whether they want daily cleaning or every three days. If the guest chooses the second option at check-in, he or she will receive a complimentary drink at the hotel bar. Happy to hear you appreciated our Green Option and hopefully also enjoyed one of our delicious cocktails. We hope to have you stay with us soon again. Your Ruby Marie Team

Jawapan daripada Pihak Penginapan: Hey Yeng, thanks for taking the time to review your stay with us. Giving our guests a warm welcome and a friendly face to speak to throughout their stay is a big part of life at Ruby, so we're really sorry our service wasn't up to scratch while you were at Ruby Marie. Rest assured, we'll forward your feedback to the team and hope you'll give us another chance some time. Your Ruby Marie Team

Jawapan daripada Pihak Penginapan: Hey Sunshine,Thank you for your positive review.In the heart of the creative seventh district, right on Mariahilfer Straße, the location of Ruby Marie is the ideal starting point for a tour of the city. All other important Viennese sights are within walking distance or can be easily reached by using public transport, which is also nearby. We’re glad to hear you made use of this central location.However, it's a pity to hear that your room wasn't as clean as it should have been. We really appreciate you taking the time to let us know, as cleanliness is a priority in all of our hotels. We’re not sure what went wrong this time, but rest assured, we're looking into it.We hope to welcome you back soon – either at Ruby Marie or at one of our other hotels across Europe.Your Ruby Marie Team