Hotel berhampiran Nachbarschaftgarten Kaisermühlen / Donaucity, Vienna

Stayed at this hotel for the Vienna Marathon. It was perfect. The hotel is very quiet and comfortable. The staff were very nice, helpful and polite. The reception staff including Jonathan G and Kiera were great people. Would definitely recommend.

The hotel is conveniently located within walking distance of two metro stops. My small room was very clean. The check in and check out procedures were efficient and quick. I didn’t get the breakfast since I had to leave for the airport by 6:30am. The price seemed high for such a basic room, but I suppose that’s Vienna.

I book at the last minute so I did not have much information on the hotel. I was pleasantly surprised by the staff friendliness and engagement to the customers. They are nice, young, outgoing and eager to help. This is a very unusual hotel with a lot of activities daily mostly used by young professionals. The bar area is cool. I learn a lot about the city culture by chatting with the bartenders who make you feel welcome. I definitely will come back when I have another chance to visit Vienna. This hotel is underrated.

酒店位置很好，樓下就有Spar超市，出門就是公交站和地鐵站，酒店對面就有商場。酒店的環境也很不錯，房間裏有小廚房，餐具和廚具都配好了，還有小冰箱和微波爐。衣櫃裏有熨斗可以熨衣服。如果訂的房間不包含早餐，想吃酒店早餐的，費用是19歐一人。

My recent hotel stay was an absolute delight! From the moment I stepped into the lobby, I was greeted with warm smiles and exceptional service. The room was immaculate, with a breathtaking view of the city skyline, and every amenity I could wish for. The staff went above and beyond to ensure my comfort, offering excellent recommendations for dining and local attractions. The complimentary breakfast was a delicious start to my day, and the hotel's central location made exploring the city a breeze. I left with a sense of relaxation and contentment, and I can't wait to return to this wonderful establishment.

Good location but not the best, however not far from the airport. Ask for high floor to get a view

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

I stayed in this hotel with my family during the Easter break. The hotel is located 20 mins from the city centre but there is a tram station close to the hotel. The room is poorly lit and provide only thick blanket with no extra pillows. The hotel mentions air-conditioning in the description but they provide AC only during June to September. I believe they should have mentioned it clearly upfront. The hotel is on the busy street and so it was not possible to keep the window open during night time as we were initially given a room on the lower floor. We felt quite hot in the room and Beatrice the staff moved us to the higher floor next day where it was possible to keep the window s open without the noise. Overall it was pretty average and didn't feel like a 4 star property and the price we paid. I would have given it 2/5 but the extra 1 is only for Beatrice who helped us with the room.