Caroline T
4 Ogos 2024
We travelled as a family of 3 for a weeks holiday. The Vilamoura Garden Hotel was fantastic. The hotel was clean, modern and quiet. Reception staff were helpful with excellent English. There is a ramp up the handful of stairs to the lift from reception. No problem for us, but this is actually quite steep for wheelchair users and they may require assistance. Our room was 114 (garden view) with a separate lounge area made into a sofa bed for our son. The bedroom was large with a free electronic safe. This was a nice surprise as we're used to being charged for the safe! There was also a free bottle of water, tea/coffee facilities and a fridge. AC was great and could be set separately in the bedroom & lounge areas. Each area had a balcony with a table and 2 chairs. Some TV channels were in English including sports and movies. The bathroom wasn't huge, but it was clean and modern and the rainfall shower over the bath was lovely. The room was cleaned and towels changed daily. There are also robes under the sink. The pool is fairly small but our son still had plenty of fun splashing round in it. We never had a problem getting a sunbed. Towels are free from reception. Breakfast is a buffet with plenty of options. There's sausages, bacon, scrambled eggs, beans, mushroom, toast, cheese, meats, yoghurts, pastries & cakes, tea, coffee, OJ, water etc. Plenty of choice for our fussy 10 year old. Pedro was an absolute ray of sunshine welcoming us to breakfast every morning; so friendly and helpful. We also ate there for dinner once. The food, wine and service were good and prices in line with the marina area. The hotel is a 25 min walk to the marina. The Hilton next door has a shuttle bus that Vilamoura Garden guests can use which runs morning and evening. We took this to the beach and to/from the marina a couple of times. Overall, we thoroughly enjoyed our stay and appreciated the smaller boutique feel of the hotel and the excellent standard of service. We would definitely stay here again if we returned to the area.
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