Vila di El Nido

We left on a bad note and so our review will start on a bad note! All this place cares about is soaking you for every cent your worth without regard to your happiness. Billing meals and drinks uses a system devised in the 17th century utilizing carbon paper, a pen, and pad. No computers. How could things go wrong? On our final day we received a call from the front desk confirming our early morning transport to the airport which we had already arranged and confirmed twice. We were quoted $44 for private transport to the airport at 5 am which was already way too much for the 15-minute 4.3-mile journey. Our flight left at 7 am so I was a little confused why the resort wanted to leave so early. To add to the confusion, we were quoted $26 for a private airport transfer earlier that week. So, during the phone call we confirmed the price which now was quoted at $61! I balked at this and was requoted at $53 than again at $61. I now proceeded to the front desk to find out what is going on and talked to the manager. She showed me the pricing and indeed, if you had private transport to the airport before 5 am the cost was $61. At 5 am and after, the price was $53. However, my transport was at 5 am so it should be $53. She did not agree. So I arranged for 5:15 am and she reluctantly charged us our original quote of $44. Ok, all is well now. However, I believe that the resort wanted us to leave early for the airport in order to charge us more money. We ate dinner and we had two bottles of water. We settled our tab at 8 pm due to our early departure the next day. During the settlement, I pointed out that the restaurant had not billed us for the two bottles of water, however the desk person said that they were included and pointed them out on the tab. Great all is well! At 10:30 pm while sleeping our phone rings and the same desk person says “I know your sleeping but could you come down and pay for two bottles of water which were not billed?” ***! I said no (I was so mad I actually cursed on the phone) and said I would pay the driver in the morning. Again, I was so mad I could not get back to sleep! I cannot believe a resort would wake someone for $5 which I tried to pay earlier, particularly after spending over $2,800 on our stay. Just let it go! But the money was more important than the guest’s happiness. Our room and balcony were noisy from the main highway below and was really hot and unusable in the afternoon because the sad little AC could not keep up with the direct sunlight from the balcony even with the curtains closed. No shade at the pool. The resort is super steep so if you have any mobility issues, don’t stay here. Can’t walk to town because of how steep the road is. Housekeeping locked us out twice and confiscated our key. We had to ask for coffee in our room every morning. The hardest bed ever (ouch). Some positives: the view from our balcony was amazing, the infinity pool and view from restaurant was also amazing. The room decor was impress

Спасибо за гостеприимство, моя семья в восторге. Интерьер просто великолепен, продумано все до мелочей. Брали скутера на прокат прям на рецепш и катались по острову с детьми. Мы размещались на большой виле с двумя спальнями и гостиной. На кухне было все необходимое и мы готовили сами ужин. Еду можно заказать, но мы решили наварить кастрюлю креветок и пожарить стейки марлина. Даже картошку жарили с курицей 🤣. Потрясающий бассей с подсветкой и чистой водой. Хозяин виллы супер гостеприимный 🤚👋. Спасибо за уют .

First off, the man running the place is AMAZING. He was so friendly throughout the stay, carried our bags up, helped whenever we needed. We even left items there and he kept them for us. If the review was purely about the service we received, it would be a 10/10. The accommodation is actually in a really cool spot, it’s on the beach so at high tide you need to walk through a bit of water to come in. But very scenic and nice. The accommodation itself is fine. A little dated and could do with a few small fixes. Water pressure isn’t the best. But overall it added to a rustic feel.